Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Se mere
Arrived quickly after a straightforward on line ordering process. Chair is Whats expected ( large/ talk) but also sturdy but light.
The product is superb. The walking stick is adjustable and comfortable in all aspects and it's a great colour.
Virksomhedsoplysninger
- Leverandør af hjælpemidler
- også i
- Kørestolsbutik
- Leverandør af udstyr til fysioterapi
- Leverandør af udstyr til handicappede
Skrevet af virksomheden
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktoplysninger
Storbritannien
- mobility2you.com
4,3
Fremragende
292 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service! Fast delivery!
Very convenient cane, easy to adjust and easy to use.
Definitely would recommend!
Thank you
1. februar 2026
You need a pump to blow this up
You need a pump to blow this up. I am a pensioner and havnt got enough puff!!
2. februar 2026
Besvarelse fra Mobility2you
Thank you for your review. We completely understand your frustration! We're sorry this wasn't made clearer. A small hand or electric pump makes inflating it much easier and we'd recommend one to go alongside this product. Please feel free to contact us and we'll be happy to help.
Andy
Sorry I can't reply due to going into…
Sorry I can't reply due to going into hospital and my health is stopping me from doing certain tasks
6. januar 2026
Ordered the bottle.arrived in time…
Ordered the bottle.arrived in time through holiday weekend
1. januar 2026
Besvarelse fra Mobility2you
Dear Customer. Thank you for your feedback. We are pleased that you received your mobility aid on time. We always do everything we can to dispatch and ensure swift delivery for all our customers.
Kind regards
Jim
Very happy with the ordering
7. december 2025
telephone help
I got full answers to my strange questions (crash tested ?) on the telephone. And completed the sale 3 days later by 'phone.
5. december 2025
Walking stick
Product does what it says on the tin, sturdy and well made. 'arrived in good time.
6. december 2025
No communication after delivery
No communication after delivery - wheelchair was advertised as having an adjustable back - the one we received did not have this - contacted with a zero response from this company - sadly couldn’t return as needed the wheelchair urgently - so probably ok if you have no issues , if you do you might have a problem !
26. november 2025
Uopfordret anmeldelse
Lack of communication needs improving …
Ordering was straight forward but no contact from supplier with regards delivery it just turned up and delivery driver couldn't take it in by himself which was another thing we weren't told about!Driver was very obliging and came back following day when someone was there to help get it in
4. november 2025
Great quality products & value for…
Great quality products & value for money… speedy delivery …just waiting for them to be assembled to their true state!
3. november 2025
Product it was not like the picture
Product it was not like the picture, it proved very difficult to authorise a return because the telephone operator was difficult to understand
6. oktober 2025
Besvarelse fra Mobility2you
Thank you for taking the time to share your feedback with us. We sincerely apologise that the product didn't meet your expectations and that you experienced difficulties when arranging your return. We're glad we were able to resolve this for you, and we genuinely appreciate your patience throughout the process.
Your feedback is invaluable as it helps us identify where we can improve our service, including our customer support experience. We're committed to ensuring every customer receives the clear communication and assistance they deserve.
Thank you again for bringing this to our attention, and we hope we'll have the opportunity to provide you with a better experience in the future.
Wrong item delivered
I ordered a set of Talkng Bathroom Scales last week. You have delivered a Walking Stick???
I have tried calling the London number numerous times and it kicks into answerphone every time. I have left a lot of messages and nobody calls back.
Very disappointed so far.
I have now received a refund in full. Thank you
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Mobility2you
Hello. Thank you for your feedback. I understand that a colleague has managed to speak with you and a refund has been issued. We have investigated exactly what has occurred here and are sincerely sorry for the inconvenience it has caused you. We are confident that a repeat of this delivery error is extremely unlikely.
Thank you, Andy
A speedy delivery and easy to order
2. september 2025
Wheel chair was too small and had to be…
Wheel chair was too small and had to be returned. A collection fee was paid to Mobility 2you for Fedx to collect but after waiting in all day Fedx failed to collect….countless message left with Mobility2you without reply! Appalling customer service…still have a wheelchair awaiting collection…stay clear of Mobility2 you if you need to return a product and want good customer service. Still awaiting a refund on collection charge! One very disappointed customer that won’t be returning to Mobility2you for any disability aides.
28. juli 2025
Besvarelse fra Mobility2you
Dear Mr Vooght. Thank you for your feedback. We are very sorry that you were let down by FedEx today. Unfortunately we have very little control over courier firms, even though we attempt to use the best ones. On this extremely rare occasion they have not performed. I did personally speak to you 3 times today. We accept that the service of our courier partner was not acceptable. We will do all we can to get this resolved with urgency and further undue distress. Our track record for returns is extremely good but we do need to review how we manage situations like your better. Once again, thank you for your feedback.
Thank you, Andy.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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