Mobility Extra Anmeldelser 520

Thom was spot on with his diagnosis and delivery of the battery next day was brilliant

Excellent support and service. Prompt delivery and quality goods.

Excellent service updated all the time safely packed highly recommend delivery brilliant very polite

I needed a new rollator which would fold up compactly and have pneumatic tyres for all terrain mobility. I contacted Mobility Extra on a Saturday afternoon with some questions about their R1 model. I received a very quick response to my questions and placed my order that day. The rollator was delivered after that weekend on Tuesday. Easy to read user instructions and easy to get it into a usable state in just a few minutes. I did have a query about the correct psi for the tyres which was responded to in a very few minutes by email.

The device is a dream to use, light and easy to fold to get in my cat boot. The engineering and design is first class, they seem to have thought of everything. It comes with a useful bag which fits on the front of the device and a walking stick holder.

Anyone looking for a first class mobility aid at a very reasonable price, needs to have a look at the R1

Order on line for a very quick turn around. First class customer service

Quick and efficient delivery service. Stroller is easy to assemble and fold for transport. It folds to the size of a pushchair so should fit easily into the boot of most cars. Very sturdy and good value for money.

Company have been helpful and prompt. The most impressive thing is that they pick up the phone and that I can talk to to a human. They also very quick to respond and action the repairs

We ordered a power wheelchair for my husband. Absolutely first class from ordering to delivery. Communication was second to none. Will definitely use Mobility Extra again without a doubt…. 5 stars 🌟🌟🌟🌟🌟

Arrived on time as promised at the point of sale. Good instructions and easily assembled and used.

Excellent company. I bought my electric wheelchair from them. Great service. Would highly recommend.

Very helpful. Easy to contact by phone. Friendly and efficient service.

The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did.
Good experience.

Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelchair itself does not inspire any confidence with the exception of pretty much perfectly smooth hard surfaces. The slightly uneven and unswept pavements around my house are almost too much for it with loose tiny surface stones and any slight camber pulling the steering way off, and one almost imperceptible dip launching me sideways into the grass at the side of the path and almost tipped over. Also, I am 5'9" and feel much too big for this chair. But it does take up less room in my boot than my self propelled wheelchair so I guess that is the compromise. Delivery was quick enough with good tracking and communication.
Service was excellent unfortunately the MX-1AIR not so much.

Absolutely brilliant loved it many thanks

Ordering was easy and package was delivered safely and quickly

The chair arrived in good condition although the delivery firm did miss the stated day. No fault of Mobility Extra who sorted it out immediately.

No hassle quick delivery well packed sturdy well designed stroller

Kept informed and delivered so quickly .would definitely use again .

The lady i spoke to was very helpful especially getting me a discout as a returning customer. I would recommend them to anyone.

I ordered a lightweight wheelchair for my elderly mum, the delivery was fast and efficient. There was a technical problem with the wheelchair and I contacted the company, they replied very quickly and were very helpful with trying to sort the issue out. The problem was to do with tge mechanism so they arranged to send a replacement and as I needed urgently to attend a family funeral they ensured it would arrive in time.
Excellent and professional customer service and I would highly recommend Mobility Extra and would use them again.

Great response to questions, however delivery company not so reliable, was lied to regarding failed delivery, after several messages a new delivery date was arranged 48hour later. If this hadn’t happened would of happily given 5 stars.