I needed a new rollator which would fold up compactly and have pneumatic tyres for all terrain mobility. I contacted Mobility Extra on a Saturday afternoon with some questions about their R1 mod... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We ordered a power wheelchair for my husband. Absolutely first class from ordering to delivery. Communication was second to none. Will definitely use Mobility Extra again without a doubt…. 5 stars 🌟�... Se mere
Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelch... Se mere
Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point where I have been able to become somewhat independent again and start a new life so to say this com... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af hjælpemidler
- Leverandør af udstyr til handicappede
- Hospitalsudstyr
- Leverandør af medicinsk udstyr
- Butik med medicinsk udstyr
- Kørestolsbutik
Om Mobility Extra
Skrevet af virksomheden
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
Our Promise to you
Skrevet af virksomheden

- Trusted UK Supplier
- Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.
100% Satisfaction Guarantee
We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
Kontaktoplysninger
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Storbritannien
- 01992 236096
- sales@mobilityextra.co.uk
- www.mobilityextra.co.uk
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The gentleman that deliverd it was so…
The gentleman that deliverd it was so kind he put the box inside the hall zo i could close my front door.

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Service was great
Easy and quick communication.
Easy to purchase and at affordable prices with a variety to choose.
The wheelchair is comfortable and easy to fold and drive.

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Excellent service
I've had issues with the batteries not charging, I've messaged on WhatsApp and it was sorted in minutes, despite being on a Sunday morning! Excellent service

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Had some difficulty choosing which…
Had some difficulty choosing which electric wheelchair to get and was helped through WhatsApp ! When I went to order it wasn’t accepting my address and the customer service was incredible they amended the website allowing me to order ! I’m so grateful for their help and can’t wait for the wheelchair to arrive helping me independent.

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Fast service
This mobility aid was purchased by my charity to assist a service veteran undergoing palliative care. The user chose the particular model and within 2 days, it had arrived. Excellent communication from the company and timely delivery

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Swift, efficient, smooth and Sturdy
The order and the delivery were swift and easy. Mobility Extra was really efficient. I thought it would take longer, but it was delivered in good time. The box was huge! But it was a lovely surprise seeing that beautiful silver scooter. It was easy to assemble, the instructions were clear and precise and it was smooth and sturdy to ride on.

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I purchased a R2 rollator and received…
I purchased a R2 rollator and received it the next day. The service was amazing. The rollator was everything I wanted but the first time I used it i found it unstable
I contacted Mobility Extra and they very promptly replied suggesting we double check we were pushing the seat down to lock the frame properly
On checking this we pushed the seat down harder and problem solved!
Thank you Mobility Extra for all your help.
.

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ALWAYS PHONE CALL AWAY AND VERY…
ALWAYS PHONE CALL AWAY AND VERY HELPFULL WITH ANY THINK YOU MAY NEED

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Outstanding service was provided even…
Outstanding service was provided even before any purchase was made. Prices are highly competitive, and the delivery speed was impressively fast!

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Next day delivery item as described 10…
Next day delivery item as described 10 out of 10

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Excellent service as delivery was next…
Excellent service as delivery was next day after ordering.Driver was very helpful.

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Mobility scooter delivered quickly…
Mobility scooter delivered quickly unboxed easy to use, comes with tools, battery charger wife very happy with scooter.

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Lightweight electric/manual wheelchair..
I am really pleased with my purchase, it was very well packaged and exactly what I expected it to be. We bought it for my husband to use around the house and he finds it so easy to manoevre. Although a little too speedy even on the lowest setting. Hopefully he will get used to this.I did find that the diagrams in the instruction book were a little difficult to follow as the writing is so small.

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Very happy with the wheelchair
Very happy with the wheelchair, had a couple of little niggles which were sorted within 24 hrs.
Great service.
Recommended to couple of friends already. Thanks ME.😀

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A great wheelchair
A superb wheelchair that gives comfort when out and about a great service from ordering to delivery thanks to all involved

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Excellent customer service
Had problems with a loose wife that apparently we had pulled out somehow.
This was a week before Christmas with my husband relying on it due to an operation and being unable to walk.
This was on a Thursday and we were left panicking over the weekend but was assured a technician would be down on Monday.
As promised Steve turned up and gave me a replacement for Christmas whilst mine was taken for repair.
Week later he returned and swapped it back.
Very impressed but would advise all to check cables aren’t sagging and tighten if they need it.

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Cut above the rest
Fantastic service great communication i love this company so helpful u dont have to worry they'll sort everything out for you product quality used these afew years now excellent 😀

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Speedy and helpful service to provide…
Speedy and helpful service to provide spare wheelchair part

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.