Arrived promptly to my door. Unfortunately I was unable to work the product as described I suffer with bad arthrtus in my hands.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Se mere
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Se mere
Arrived quickly after a straightforward on line ordering process. Chair is Whats expected ( large/ talk) but also sturdy but light.
Virksomhedsoplysninger
- Leverandør af hjælpemidler
- også i
- Kørestolsbutik
- Leverandør af udstyr til fysioterapi
- Leverandør af udstyr til handicappede
Skrevet af virksomheden
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktoplysninger
Storbritannien
- mobility2you.com
4,3
Fremragende
293 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product with fast delivery
Great product with fast delivery. The item came with clear instructions about the correct height and adjustments
29. juli 2023
Besvarelse fra Mobility2you
Thank you for your valuable feedback. It is very important for mobility aids to have clear instructions and we do all we can to monitor and review instructions that are included in packaging.
regards, Andy
Fast delivery
Ordered the commode on Sunday afternoon and it arrived the following Tuesday , we looked around and eventually found this one ,the exact width we needed ..
It came flat packed but was so easy to put together ..
So easy to order from the website as well..
A very sound commode for mum and more to the point she feels safe on it
5. august 2023
Besvarelse fra Mobility2you
That is great feedback for us. I am delighted that the product is right for your mum. We do prefer to select products that are easy to transport and can be put together easily.
regards, Martin
Good service for a very useful product
Very easy to order and very fast delivery time. Well done!
2. august 2023
Besvarelse fra Mobility2you
Thank you for your lovely feedback. We try to make our site easy to navigate. It's great to hear that our service pleased you too.
regards, Jane
Quick efficient service
Quick efficient service. We were kept up to date on delivery and item arrived as expected, well packed in good condition.
2. august 2023
Besvarelse fra Mobility2you
It's great to hear you were happy with our overall service. Thank you for your feedback. regards, Martin
poor customer service for returns
I have been waiting for a reply regarding a returns note and have still not heard back from yous
20. juli 2023
Besvarelse fra Mobility2you
Hi. Thank you for your feedback. It looks like you are dealing with a member of our team. I trust this will assist you in resolving your query and return.
Andy
My new gadget!!!
Easy online ordering. Fast delivery. Also product as said on online ordering. No fuss with delivery.
1. august 2023
Besvarelse fra Mobility2you
Thank you for your positive feedback. I am pleased that you have had a positive experience using our services.
Martin
Quick delivery of the product I ordered
18. juli 2023
Besvarelse fra Mobility2you
Thank you for your feedback. We do try and dispatch the majority of our products on the same day
regards, Jane
Besvarelse fra Mobility2you
Hi. Thank you for your comments.
We are surprised by your feedback. Any item can be returned in original packaging and resalable condition for a full refund.
A slow response initially but they recovered the situation well.
Initially their response to an issue I had was slow, but to their credit they reached out to me to resolve the problem and all is good now.
Thank you Mobility2you for you kind reaction.
Peter Murphy
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Mobility2you
Dear Peter. Thank you for your feedback. I am really sorry to learn of the passing of your wife. We extend our condolences to you.
I will have an urgent review into why this email was missed. We never intentionally miss emails and our standards are set to be extremely reactive.
I will ensure that return instructions are communicated back to you in the morning and that you do not face any further delay or inconvenience.
Once again, thank you for your constructive feedback.
regards, Andy.
The wrong item was sent ...
The wrong item was sent .... but in hindsight there are less buttons to press so it should work out better ... it hasn't reached the person it is meant for, but keeping fingers crossed..
25. juli 2023
Besvarelse fra Mobility2you
Thank you for your feedback. We have looked into this thoroughly now and apologies for any inconvenience that was caused. We understand that the issue is now resolved.
regards, Andy
Besvarelse fra Mobility2you
Thank you for your feedback. We are pleased that the service and products is satisfactory and pleased that you would consider using us again
regards, Martin
Besvarelse fra Mobility2you
Thank you for your feedback. Timelines, accuracy and quality are basic attributes that we strive for all the time
Easy to order good pictures on website…
Easy to order good pictures on website . Received well packaged
21. juli 2023
Besvarelse fra Mobility2you
Thank you for your feedback. We try to keep our website data updated and relevant to aid a smooth purchase.
regards, Jane
Blue drive rollator
Purchased the blue rollator. Fast delivery, competitive prices, good quality products. So happy. Mum can get out and about without the worry now. So easy to assemble takes 2 minutes.
18. juli 2023
Besvarelse fra Mobility2you
Thank you for this wonderful feedback. Easy access to our products coupled with the ability to give our customers greater freedom and independence is what we strive for and adds great satisfaction to our roles.
regards, Andy
Wrong item!
Had an issue with the wrong item delivered, but they were extremely quick to make sure the correct one was sent out the very next day, which my 85yr old dad appreciated very much. Thank you
18. juli 2023
Besvarelse fra Mobility2you
Hi. We are very sorry to learn of this issue. It seems that your call went into our distribution company. We apologise for the inconvenience this has caused and will look into this and rectify the matter with urgency. Thank you for your communication
Regards, Andy
Excellent choice and cheaper than…
Excellent choice and cheaper than everyone else. Quick delivery and very pleased.
26. juni 2023
Besvarelse fra Mobility2you
Thank you for your feedback. We try to keep a sensible range of selected products and strive to provide a good service too.
regards, Jane
Seen this advertisement for the step…
Seen this advertisement for the step the price was better than I've seen. My daughter has trouble getting out of her door bought this to help her. Nice size without being overly big. Sturdy. Does the job.
12. juni 2023
Besvarelse fra Mobility2you
Thank you for your feedback. It is always great to hear feedback on the suitability of products.
Regards, Andy
Easy to order and pay for goods
Easy to order and pay for goods. Delivery was well informed and in time. Item well packed.
10. juni 2023
Arrived on time and courier was friendly
10. juni 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.