Order was shipped beyond the estimated date mentioned when order was placed, but that isn't the worst part. Quality of work is terrible. There were visible cracks everywhere on the wood that wa... Se mere
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Se, hvad kunderne siger
It’s been 3 1/2 months and I’m still waiting on the little dreamer floor bed. Every month they push it out another month. You get their same candid ai generated customer service responses and can’t ge... Se mere
Virksomheden har svaret
I spent a lot of time searching for a floor bed with high rails, a slightly elevated design, and a gate. After comparing several options and reading the reviews, we decided to preorder this on... Se mere
Nous adorons le Mimi Bed ! Il est très confortable et, depuis que notre fille l'utilise, l'endormir est devenu beaucoup plus simple. Un vrai changement positif pour notre routine du soir, je le recomm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Proudly Canadian, Mimi Beds is a dedicated family owned business specializing in the creation of Montessori beds for kids. Our mission is to provide children with a safe, comfortable, and inspiring sleep environment that promotes their independence and growth. With meticulous craftsmanship and a commitment to quality, Mimi Beds offers beds that combine functionality, aesthetics, and the principles of Montessori education. We strive to make bedtime a joyful experience for both children and parents, fostering a sense of wonder and exploration in the world of dreams.
Kontaktoplysninger
3,5
Middel
251 anmeldelser
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We recently got the Dream Raft floor…
We recently got the Dream Raft floor bed for our toddler, and it's been a game-changer. My son just loves it—he's so excited every night and spends tons of time playing, reading, and lounging in it during the day. He falls asleep quickly and sleeps soundly through the night, looking super comfortable and relaxed the whole time.
The materials are above expectations: solid wood that feels premium and well-crafted, with a beautiful natural finish that matches our home perfectly. No cheap vibes here—it's sturdy and clearly built to last.
Setup was very easy too. The instructions were straightforward, and it only took me about 30-45 minutes with basic tools—no major headaches.
Huge thanks to Mimi Beds for creating such a wonderful Montessori-inspired bed that promotes independence while keeping things safe and fun. Highly recommend to any parent transitioning to a floor bed!
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that the Dream Raft floor bed has been such a hit with your son and that it’s making bedtime—and playtime—so enjoyable.
It’s great to know that the quality, craftsmanship, and ease of setup met your expectations. We take pride in creating Montessori-inspired beds that are both safe and fun, and your kind words mean a lot to our team.
Thank you again for your support and recommendation! We hope your little one continues to enjoy many happy nights and playful days in the Dream Raft.
So far things are not going well
So far things are not going well. I ordered the bed in November and have had to hound the company to find out if it is coming. Apparently the bed is with purolator but I have my doubts. The company said they will not refund me as it is in transit.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for sharing your feedback, and we completely understand your frustration. Waiting for an order, especially one placed months ago, can be incredibly stressful, and we sincerely apologize for the inconvenience this has caused.
To help resolve this, we can have our support team contact Purolator directly to confirm the status of your bed and ensure it is on its way to you. Our goal is to provide clarity and peace of mind so you know exactly what’s happening with your shipment.
We truly appreciate your patience, and we’re committed to getting this sorted for you as quickly as possible.
Works for now
I like the look of the bed and does what I need for a reasonable price. However, the bed is not as sturdy as I was hoping for. Like other reviews have said, the bed will be especially wobbly when the gate is removed in the future. The slats were also pretty thin and don't feel sturdy.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for sharing your feedback. We completely understand your concerns regarding the sturdiness of the bed, and we’re sorry it hasn’t met your expectations in that regard.
We’d like the opportunity to assist and see if there’s a way to help improve the stability of your bed. Please feel free to reach out to us directly at info@mimibed.com, and our team will be happy to guide you with solutions or support.
We truly appreciate your feedback and your patience, and we want to ensure you can enjoy your bed safely and comfortably.
Great customer service
Ordered the bed Jan 14 by Jan 21 it wasn’t here but I had shipping label with no updates, emailed Mimi Beds that day got a prompt response and within minutes of that Canpar (courier) updated status and bed was here by the 26th would have been the 23rd but snow storm. Absolutely love the bed enough space for me to lay in when my little one isn’t feeling good, definitely recommend!
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for taking the time to share your experience! We’re so glad to hear that your bed arrived safely and that you love it. It’s wonderful to know there’s even enough space for you to comfort your little one when needed—that’s exactly the cozy, family-friendly experience we hope to provide.
We really appreciate your recommendation and your patience during the shipping process, especially with the snowstorm delay. It means a lot to us!
Enjoy your new bed, and thank you again for choosing Mimi Beds.
Issues with shipment
Issues with shipment
For the price I was expecting a good customer service. The company does not have a working phone number, they do not reply emails and my bed shows delivered in QC regardless of my address being in Ontario.
Not sure if I should right away ask for a refund because this whole experience has been terrible. There is no confirmation of when I should receive my items.
They do not reply emails, but I do hope they reply a bad review.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience this experience has caused. We completely understand your concerns regarding the delivery and communication delays.
Please know that your case is currently being reviewed, and our support team has already been assigned to your concern. We are actively looking into the situation and will provide you with an update as soon as possible regarding the status of your order.
We truly appreciate your patience as we work to resolve this, and we’re committed to ensuring your concerns are addressed.
I loved Mimi beds
I loved Mimi beds! Cute and my kid loved it. Good design and quality.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for your kind words! We’re thrilled to hear that you and your little one are enjoying the Mimi Bed.
It means a lot to us to know that the design and quality made a positive impression. Your feedback truly brightens our day!
We hope your kid continues to have lots of fun and cozy nights with the bed!
Great value Raft bed
Love the twin bed we bought for my daughter! Really comfortable and great value. We picked the raft bed bundle!
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for sharing your feedback! We’re thrilled to hear that you and your daughter love the twin bed and that it’s comfortable and a great value.
We’re also glad you enjoyed the Raft Bed bundle, and we hope it continues to bring fun and cozy nights for your little one!
Thank you again for your kind words—they truly make our day.
Ary House Bed
We purchased the Ary House Bed for our 2 1/2 year old granddaughter and she absolutely loves it. It makes sleepovers that much more special!
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for sharing your experience! We’re thrilled to hear that your granddaughter loves her Ary House Bed and that it’s making sleepovers extra special. Stories like yours make all our efforts worthwhile!
We hope she continues to enjoy many cozy and fun nights in her new bed. Thank you again for choosing us!
Meh I don’t recommend
I love the design. However, I’m a bit disappointed with the quality, especially for little ones. There were many wood splinters, so I had to sand them down. Another concern is that the gate will be wobbly when we remove it.
Additional: Reached out like they aid and no reply. Seems like they don’t check their emails or care!
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for sharing your feedback, and I’m glad to hear you love the design! I completely understand your concerns regarding the wood splinters and the potential wobbliness of the gate when removed.
We’d be happy to work with you to find a resolution and ensure the bed is safe and comfortable for your little one. Please reach out to us directly so we can discuss the best way to address these issues, whether that involves replacement parts, a stabilizer, or other solutions.
We truly appreciate your patience and are committed to making this right.
Buy or beware
I didn’t want to leave a negative review, but unfortunately I have no choice. My daughter’s mattress is arriving today, yet the bed frame I ordered has still not shipped. Mimi Beds has told me the frame is “in stock,” but claims the carrier hasn’t picked it up. When I contacted the carrier directly, they had no record of the tracking number provided.
Because of this delay, I requested a refund for the bed frame since it has not shipped. I already sold my baby’s crib with pickup scheduled for tonight, and now I’m left with only one bed for two children—a toddler and a baby.
Instead of processing a refund, I’ve been given vague responses and delays. At this point, all I’m asking for is a refund so I can purchase another bed frame for my daughter. This situation has been extremely stressful and disappointing.
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for reaching out and sharing your experience with us. We completely understand your situation—especially given your family’s needs and the timing with your children’s beds. This is certainly not the experience we want for our customers, and we sincerely apologize for the delays and confusion regarding your order.
We will have a member of our support team contact you directly to review your order and work with you on the best resolution as quickly as possible. Our goal is to ensure this matter is resolved to your satisfaction.
We truly appreciate your patience and understanding as we address this, and we’re committed to making this right.
Long Delivery, Missing Parts, and No Real Customer Support
We waited 20 days to receive our order. When the bed finally arrived, essential parts were missing, which made the product completely unusable.
It has now been another 20 days since the bed arrived, and despite multiple follow-ups, we still have not received the missing replacement parts.
There is no phone number listed on their website, only an email, and responses are slow, unclear, and unhelpful. We have not received any firm shipping date or resolution.
We also submitted a review directly on their website, but it was never posted. This explains why all visible reviews are 5-star only, which does not reflect our real experience.
Overall, this has been extremely frustrating and disappointing, especially when ordering an important item for a baby. We would not recommend this company based on our experience.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for sharing your experience. We completely understand how frustrating this must be, especially given the delay in receiving your bed and the missing parts that make it unusable. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.
A member of our support team will be reaching out to you directly to resolve this issue, confirm the status of your missing parts, and ensure your order is completed as quickly as possible.
We truly appreciate your patience and understanding while we work to make this right.
Horrible experience
** BEWARE: HORRIBLE CUSTOMER SERVICE & UNREALISTIC PROMISE TIMES **
January 221st update:
they responded her that someone would be in contact, magically someone was. I gave them 2 business days to update me with confirmation the carrier has been contacted and pick up has been arranged, I was told it would be. After 2 days I had to follow up and then I got the exact same reply with a tracking number and that the carrier would provide remaining updates even though the arrangements for pickup were never made and it was still in “label created status”. This was not sufficient for me, I requested a full refund since nothing had been fulfilled and I wasn’t getting any real information or help. They have officially provided a full refund and I will be purchasing elsewhere and family members that were awaiting our bed to arrive before ordering will no long be supporting either.
Horrible experience.
Ordered a bed December 27th, provided with a tracking number on December 29th. When I contacted Mimi Beds they told me it was waiting for Purolator to pick it up, I contacted Purolator after a couple of days and they let me know Mimi Beds had not yet contacted them to arrange pick up. I contacted Mimi Beds again and got the same response that it’s awaiting Purolator to pick up which is a complete lie because they have yet to even contact Purolator to arrange pick up. I have sent multiple emails with no response. I have also sen an email asking for them to cancel the order and refund me because I’m not sure this company is actually real with the absolute horrible customer service and shipping timeframe even though it says it ships within 48 hours. At this point I just want my money back and I will go elsewhere because I don’t want to support a company that doesn’t seem to care about their consumers, providing the company is real and not a scam.
27. december 2025
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
We sincerely apologize for the frustration and confusion you’ve experienced. We completely understand how upsetting this situation has been, and this is not the experience we want for our customers.
Please be assured that a member of our support team will contact you directly to resolve this issue and discuss the next steps regarding your order and refund request.
We appreciate your patience and will work to make this right as quickly as possible.
Delivery Delay and lack of communication
I placed an order in November 2025 for the bed, mattress and bookcase. The mattress and bookcase were delivered early December. I reached out on December 12 when the bed didn’t arrive as expected. I was provided with a UPS tracking number which showed the bed still in transit. The tracking updated to delayed a couple of days later. Understandable so I waited. Flash forward to January and the bed still hadn’t arrived. I reached out via email, messenger and the online support request. I received a response via messenger that indicated a support ticket was launched with the logistics team. This was over a week ago and no update. The solution is simple. Send me another bed and claim the lost item through UPS. I simply want the bed that I ordered as my granddaughters Christmas gift. The lack of communication and solutions for their customer is unacceptable.
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
We sincerely apologize for the delays and the lack of clear communication regarding your order. We completely understand how disappointing this has been, especially as the bed was intended as a Christmas gift for your granddaughter.
Please rest assured that our support team is actively reviewing your case and working with our logistics team to resolve the situation as quickly as possible. We will make every effort to ensure your bed is delivered or a replacement arranged promptly.
We truly appreciate your patience and understanding during this process.
After multiple weeks of the item not…
After multiple weeks of the item not being shipped I inquired about our bed and was told it was in the hands of the shipping company. No shipping info was available so I contacted shipping company ans they confirmed that they did not have possession of the bed yet so we were lied to. 3.5 weeks later now and they haven't answered emails or the online request they told me to fill out. I have asked for a refund ASAP and hope this is put through as I no longer want the bed.
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for sharing this, and we’re truly sorry for the frustration and disappointment this situation has caused. We completely understand how upsetting it is to receive conflicting information and then experience a lack of follow-up—especially after waiting weeks for an order that’s important to your family.
Please accept our sincere apologies for the miscommunication and the delay in responses. We will reach out to you directly via email to review your order, address your refund request, and ensure this is resolved as quickly and clearly as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to make this right and truly regret the experience you’ve had.
Pire service clientele
Pire service clientele.
J'attends un lit depuis des semaines. Ils ignorent les courriels. Ne répondent pas sur les réseaux sociaux. Le produit n'a jamais été recu par la compagnie de livraison. Incroyablement decevant
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Merci d’avoir pris le temps de nous écrire, et nous sommes sincèrement désolés pour cette expérience frustrante. Nous comprenons parfaitement à quel point il est décevant d’attendre un lit sans recevoir de réponses claires ou de suivi.
Nous allons vérifier immédiatement avec notre équipe et le transporteur pour déterminer le statut de votre commande et vous fournir une mise à jour précise dès que possible.
Nous vous remercions pour votre patience et faisons tout notre possible pour résoudre cette situation rapidement.
Worth every penny !
Very cute! Not gonna lie, I was a bit stressed waiting for the mattress since the bed arrived first… delivery was slower than expected because of the weather. But once everything finally arrived, wow. The bed is amazing quality. My little boy absolutely loves it and keeps showing everyone “his bed” 🥹
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for sharing your experience! We completely understand how stressful it can be waiting for everything to arrive, especially with weather-related delays.
We’re thrilled to hear that your little boy loves his new bed and that it’s meeting your expectations for quality. Seeing it bring him so much joy makes all the wait worthwhile!
Wishing many happy nights and fun memories!
Love the bed, and good customer service
Customer service was honestly great. We were sent the wrong bed at first, which was frustrating, but they took full responsibility right away. They handled the return and replacement without any back and forth. Mistakes happen, but the way they dealt with it made a big difference. The bed we received in the end is beautiful and my little Holden loves it.
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for sharing your experience! We’re thrilled to hear that Holden is enjoying his new bed, and that our team was able to make the replacement process smooth for you.
We truly appreciate your understanding and kind words—it means a lot to us that we could turn a frustrating situation into a positive one.
Wishing you and Holden many happy nights with the new bed!
Unfortunate experience
I ordered a Queen Size Montessori bed from Mimibeds on January 3, 2025, and selected their Ship Next Day option. Weeks later, the bed still had not shipped.
The most frustrating part is that Ship Next Day is clearly advertised and charged for, yet not honoured. Only after reaching out did I learn the bed was still waiting for a shipping label, with no confirmed pickup date. There was no proactive communication or transparency about delays or when I can expect my order.
In my opinion, this feels sneaky and makes the business model seem shady. Advertising next-day shipping when items are clearly not ready to ship is misleading, especially for parents making time-sensitive purchases.
Based on this experience, I would not recommend Mimibeds if you expect honesty, transparency, or reliable shipping timelines.
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you for sharing your experience. We’re truly sorry for the frustration this situation has caused and understand how disappointing it is when shipping expectations aren’t met—especially for time-sensitive purchases.
We’d really appreciate the opportunity to review your order in detail and address this properly. Please reach out to our support team directly with your order information, and we’ll work with you to clarify the status, discuss available resolutions, and ensure your concerns are handled by the appropriate team.
Customer satisfaction is important to us, and we’re committed to improving communication and transparency where we can.
Decent overall
We were very happy with how quickly we received our Mimi bed! The quality is somewhat lower than we were expecting for a solid pine, Canadian made brand but thus far it has done the trick. The gate doesn't quite align properly, and when our kiddo grows and we want to take the gate of the 'wall' with the gate is quite wobbly without it. It would be nice if the max weight was more than 250lbs so that both my husband and I could lay in bed with our kiddo. Overall though we are happy with our purchase, and appreciate the sleeping arrangements that the Mimi bed offers us!
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for taking the time to share your thoughtful feedback. We’re really happy to hear that your Mimi bed arrived quickly and that it’s working well for your family’s sleeping arrangements 😊
We also truly appreciate you sharing your concerns regarding the gate alignment, sturdiness once the gate is removed, and weight capacity. This kind of feedback is very important to us and helps us continue improving our products.
If you’re open to it, we’d love the opportunity to look into the gate alignment and stability concerns more closely and see how we can help. Please feel free to reach out to us directly at info@mimibeds.com, and our support team will be happy to assist you further.
Thank you again for your support and for choosing Mimi Beds—we’re glad to be part of your family’s journey.
Amazing products, delayed a bit but received updates
The bed and playpen are absolutely amazing, truly a dream once they arrived. The quality is beautiful, sturdy, and perfect for our little one.
We did experience a shipping delay, which turned out to be an issue on Canpar side, and that part was a bit frustrating. but once everything arrived, it was completely worth the wait.
Overall, we’re very happy with the products and would still recommend Mimi Beds for the quality alone.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mimi Beds
Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that you love the bed and playpen and that the quality, sturdiness, and design were a perfect fit for your little one 💛
We truly appreciate your patience regarding the shipping delay and understand how frustrating that can be. We’re glad to hear that once everything arrived, it was worth the wait.
Thank you again for your kind words and recommendation—it means a lot to our team. If you ever need anything in the future, we’re always here to help!
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