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AJ help me with information about Countertop reverse osmosis

Kim was excellent, quick, knowledgeable, intelligent and respectful. Thank you Kim.
Table top R/O system is great and at a great price. I have other products by NuAqua. They all have met my expectations.

I bought a countertop unit two years ago and it has been amazing. Being able to have the screen tell me the amount of TDS (or "stuff") in the water initially and then the amount after filtration really opened my eyes to how powerful this filtration system is. At my house, typically the TDS will be around 116 straight from my sink. After filtration it's typically 4-7. I then put in mineral drops to re-mineralize the water before drinking. A few days ago that unit stopped working and I did some troubleshooting but could not fix it. I reached out to customer service and Jennifer arranged for a new unit to be sent me and updated my filter subscription to match the new unit. The model I have is no longer made, but they had no hesitation on sending me the updated model that replaced it free of charge. Great customer service! Thank you Jennifer!

AJ was great, knew the answers and checked my warranty status etc. The replacement part looked a bit different than the original piece I needed and he walked me through the difference, the new part should fix the leak. thanks

Bell has been so responsive and helpful. Answered my questions, provided the details needed to make the right choice. Looking forward to getting it installed. Thanks Bell!!!!

I was trying to modify my subscription frequency online, but there was some error that would not let me complete the change. I called and was helped by Elijah. He knew exactly what I needed and recognized me from my order a week ago. He got my change done quickly and thanked me for being a customer. He was great and my problem was solved.

I received the wrong filters and contacted the NU aqua team and they resolved my issue with speed and gratefulness. I’m not sure how this actually happened but I’m very grateful for the quick response and how quickly they are sending me the right filters. Jennifer was so helpful and I appreciate the job she did and her quick responses back to me.

AJ helped me find the correct replacement parts for my system and went far beyond my expectations. Great customer service!!

I contacted NU Aqua with questions of the 4 stage whole house system I installed. As I learned more and more about water filtration and understanding total dissolved solids. I realized that there may be more to this process then I thought. Jennifer responded to my email inquiry with a clear and concise explanation. She gave me a defined answer in order of importance which resulted in a well water system that is working the best it ever has. Thanks to Jennifer and NU Aqua systems.

Kim went above and beyond helping me all questions and problems that I had . Very courteous and polite ..I love your product

I was thoroughly satisfied with the sales rep, Elijah, who assisted me with my recent purchase of a NU Aqua water softener and filtration system.
His customer service was excellent, and he made the entire process smooth and straightforward.

It's so pleasant to find a quick and efficient response to the technical support requests.

I had inadvertently had my order sent to an address that was no longer valid for me. Fortunately, I caught the mistake within 30 minutes of placing the order. I contacted NuAqua and by the next morning, Jennifer had contacted me and requested I confirm some information with the order and within the hour contacted me back that she was able to contact the warehouse and get it redirected. I look forward to receiving the order at the correct address,

Kim helped tremendously , understood my concern and worked to get my full satisfaction. Thank you Again

Jennifer was amazing. She helped me with all my issues promptly and is very friendly. I appreciate her so much.

Excellent system and even better customer services!!!

NuAqua is great. Awesome customer service and support.

ASH was very helpful and even followed up with the warehouse on our order

Happy costumer, Clint was very helpful.

I was charged in March and April for two sets of whole home water filters, one for my house, one for my condo... It is now June 1st and I have STILL not received the filters. Most companies do NOT charge you anything until the filters are shipped... instead this company charges you and good luck getting your filters. I've been on the phone for 30 minutes now trying to get refunded. Go somewhere else. This company doesn't care about you once you've purchased their systems.