Kim was excellent, quick, knowledgeable, intelligent and respectful. Thank you Kim. Table top R/O system is great and at a great price. I have other products by NuAqua. They all have met my expect... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a countertop unit two years ago and it has been amazing. Being able to have the screen tell me the amount of TDS (or "stuff") in the water initially and then the amount after filtration reall... Se mere
AJ was great, knew the answers and checked my warranty status etc. The replacement part looked a bit different than the original piece I needed and he walked me through the difference, the new part s... Se mere
I was trying to modify my subscription frequency online, but there was some error that would not let me complete the change. I called and was helped by Elijah. He knew exactly what I needed and recogn... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
4,8
Fremragende
163 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kayla was very professional and also…
Kayla was very professional and also friendly,. She understood my issues quickly and explain my options well.
She was great!
1. juni 2026
Uopfordret anmeldelse
Great customer service
Great customer service. David was extremely helpful and responsive. Rare to find in today’s business world.
27. maj 2026
Uopfordret anmeldelse
Prompt customer service
Customer service was prompt and thorough. Kim provided all the information needed to assess my troubleshooting.
27. maj 2026
Uopfordret anmeldelse
Thank you Kayla
At first I was feeling very distressed that my new Aqua filter countertop wasn’t properly working I reached out to customer service via email they didn’t take long to reply only maximum 1 day. I then decided to reach out to customer support through the phone and A lady advised me to give them an extra day so they could figure out what could be going wrong with my appliance. I honestly thought no one was going to help me out but then Kayla reached out to me with a solution to replace my filter so in the end I am beyond thankful. I am currently waiting for it to arrive
21. maj 2026
Uopfordret anmeldelse
Originally I had some doubts about Nu…
Originally I had some doubts about Nu Aqua after reading some reddit posts on how the customer service does not respond, but by then I has already ordered the filter system. I tried to return it but they offered a discount for us to just keep it, so we just went ahead and gave it a try anyway. Been about 2 years now and we love the tankless system, and turns out, the customer service is actually really good. I don't know what the reddit thread was talking about, but I have been getting excellent customer service in a timely manner and their product is easy, high quality, and delivers. We've personally tested the water each time with the testing kit and it is doing it's thing and more. 10/10 product.
19. maj 2026
Uopfordret anmeldelse
David was attentive and professional.
David was attentive and professional.
19. maj 2026
Uopfordret anmeldelse
Easy installation and great support
Great company, great product. Very easy to install the under sink filter and the shower head filter. Jennifer helped me with a few questions I had, and provided great customer support!
15. maj 2026
Uopfordret anmeldelse
Jennifer was very helpful and sent a…
Jennifer was very helpful and sent a free adapter when I needed one for my older filter system.
11. maj 2026
Uopfordret anmeldelse
Needed to change shipping address and…
Needed to change shipping address and Jennifer made it happen.Prompt and courteous. Thank you Jennifer!
11. maj 2026
Uopfordret anmeldelse
I moved to a new place and needed info…
I moved to a new place and needed info on how to do the install of my RO system at the new location. Customer service was super helpful in providing me with information about the parts I needed and instructions on how to use them. Love this company!
8. maj 2026
Uopfordret anmeldelse
Very fast help!
Jennifer helped me find the water adapter line so I could shut off the water supply before I replaced my filters.
Very fast and knowledgeable customer service.
7. maj 2026
Uopfordret anmeldelse
Excellent Customer Service
Not only do I love the filtration system, but about 2 years after purchasing it we had an issue with a part. After contacting them, they promptly got back to us and sent us a replacement for free!
6. maj 2026
Uopfordret anmeldelse
Great customer service
Great customer service, paired with a great product.
5. maj 2026
Uopfordret anmeldelse
Reached out to find a replacement part…
Reached out to find a replacement part that wasnt listed on their site. They were very helpful, found what I needed and sent it.
5. maj 2026
Uopfordret anmeldelse
Helped to resolve the issue quickly
23. april 2026
Uopfordret anmeldelse
Really great customer service
Really great customer service! Sandy from the NU Aqua team was super friendly, quick to respond, and very helpful. It was such a smooth and positive experience.
3. maj 2026
Uopfordret anmeldelse
Jennifer was very helpful and quickly…
Jennifer was very helpful and quickly resolved the issue.
4. maj 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.