Kim was excellent, quick, knowledgeable, intelligent and respectful. Thank you Kim. Table top R/O system is great and at a great price. I have other products by NuAqua. They all have met my expect... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a countertop unit two years ago and it has been amazing. Being able to have the screen tell me the amount of TDS (or "stuff") in the water initially and then the amount after filtration reall... Se mere
AJ was great, knew the answers and checked my warranty status etc. The replacement part looked a bit different than the original piece I needed and he walked me through the difference, the new part s... Se mere
I was trying to modify my subscription frequency online, but there was some error that would not let me complete the change. I called and was helped by Elijah. He knew exactly what I needed and recogn... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic customer service
Hello, I was having an issue with my 7 stage undersink RO system, my water started to have a foul smell and my filters were only about 3 month old. I reached out and everyone i chatted with give me some info and things I could try and that was helpful but didnt fix my issue. I ordered new filters and put them in and my problem was solved. However, I explained this too JENNIFER and she was very understanding and sent me replacement filters free of charge! I NEVER have had this kind of service from a company! They care about there products and want too keep there customers and I will definitely be staying with NU Aqua for my family's clean safe water needs! Thank you Jennifer and everyone at NU AQUA for you exceptional service and care for your customers!
Great customer service!
Great customer service! Clint answered my questions quickly. Very knowledgeable and helpful!
My experience dealing with customer…
My experience dealing with customer service was very good considering the circumstances for which I called. They were very helpful and understandable about my frustration and helped as much as possible with a solution.
Clint went the extra mile to take care…
Clint went the extra mile to take care of our needs!
I had an issue with one of my filters…
I had an issue with one of my filters and Clint resolved it immediately. He sent me a replacement filter free of charge. I love my NuAqua reverse osmosis system and recommend highly.
Clint really listened and took care of…
Clint really listened and took care of my issue. We have used NU Aqua systems in 2 homes and love it!
Clint helped me with all information…
Clint helped me with all information and replacement I needed.
Sandy was really helpful full
Sandy was really helpful full. Understood my issue well and find solutions well.
Great customer service & quick response…
Great customer service & quick response time (if you read the chat box entirely - LOL) I did overly chat and email as I was frantically trying to cancel an order I forgot I already placed. I love working with this team. Very dependable service!
I emailed them and Jennifer answered…
I emailed them and Jennifer answered back I explained to her what was having trouble with and she told me a couple suggestions got a working better awesome great people great service I refer to everyone to them that I know truly an awesome team thank you Jennifer
Clint Westwood made day
Clint Westwood made day. Thanks for your help.
Fantastic, Live Customer Service
The customer service is really great with this company. I had a power outage and my filtration system stopped working. I reached out to the chat on the website and the person worked with me to figure out what was wrong with the system - I needed a new part. The chat had closed by the time my partner was able to send me our order number, so I needed to contact someone new. The new customer service person worked with the person I'd talked to earlier and was able to order me the necessary part. While I can appreciate the use of AI bots for technology, I'm very grateful that this company still directs you to an actual, live PERSON. I'm giving 5 stars for the experience - I'll see when the part arrives, whether this brings our water filtration system back up and running again.
Jennifer was very helpful in helping me…
Jennifer was very helpful in helping me with a number of issues I experienced with the unit, and offered valuableassistance to ensure my satisfaction.
Needed to change address for shipping
Needed to change address for shipping. Clint was very kind and helpful.
Excellent product and customer service
Excellent product and customer service. I had an issue with the uv bulb and they sent a replacement the same day
Great experience with support starting…
Great experience with support starting with when I called in I spoke w Rob in support and he was able to help me understand my out of warranty options and likely fixes. I submitted my details to support and Jennifer was able to help me out right away and get me the part that I needed to get my water filter running again. Thanks for the great support guys for making this an easy repair.
Filter refund
Bell was more than helpfull she took care of refunding me for a second set of water filters a real pleasure to talk to
Very Helpful ! And Easy! Clint was the Best
I have been using this system from it's beginning. There were a few kinks to work out with the filters, and probably still are with the electronics. However, your support team has been the best all the way along, and the improvement is great. I always get the right help advice , and i have to say they are very patient and kind and very effective. Thank You
Jennifer was a great help
Jennifer was a great help. We exchanged several emails which led to a solution to my concern. The help from Jennifer was very pleasant. She was so friendly and cooperative.
Jennifer was great
Jennifer was great and handled my issues promptly
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








