The staff at the Warrington store were absolutely amazing! From the very first phone call through to our visit in store, the service was exceptional. They had a variety of wheelchairs ready for m... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The staff at the Warrington store were absolutely amazing! From the very first phone call through to our visit in store, the service was exceptional. They had a variety of wheelchairs ready for m... Se mere
Virksomheden har svaret
Excellent service from staff who guided my mother in the right direction for a purchase she made. Tracy and staff went above and beyond to assist mum without pressure in searching for other equipmen... Se mere
Virksomheden har svaret
My mum needed a top quality wheelchair. Mum is in a Care Home in Ormskirk. Allister was the person who helped us. He treated mum with absolute total respect. He spoke through each process of fitti... Se mere
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Met Kelly at the Motability show at the NEC where I made a casual enquiry and without her being too pushy she suggested exactly what I was looking for and I left an hour later delighted with my purch... Se mere
Virksomheden har svaret
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Today I visited the Oldham branch of Millercare, they couldn't do enough for us, they weren't pushy and trying to sell us the most expensive wheelchair. The ladies there Julia & Andrea knew by looking at my brother exactly what he needed to suit his needs, the visit was more about my brothers comfort than about the money. Delivery was in the day rather than having to wait weeks, my brother was given a demonstration and they checked he knew how to use the wheelchair safely before they left. I highly recommend the Oldham branch of Millercare they go above and beyond on customer service especially Julia & Andrea and I would like to thank them so much in understanding my brothers needs.

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Our introduction to Millercare started with a casual phone call on a Saturday morning when I explained the type of wheelchair we were looking for and why. I expected to be told, I will take your number and someone will ring you back on Monday. This did happen but not before the person answering the call listened to everything I had to say and all my conversation was written down carefully and precisely. I was told that all the information would be passed on to Kelly who would be contacting us on Monday and would come out as soon as possible and bring a wheelchair for us to try.
Kelly did contact us and sure enough she had all the information I had given on Saturday to hand and she immediately arranged an appointment with us. I was expecting to have to wait a few weeks and was very surprised she could actually do this for us on our first available convenient date, a couple of days.
When Kelly turned up she was like a breath of fresh air, she had no problem taking time to discuss everything in detail and to explain all the instructions for the chair, our Grandson (age 33) was tried in the chair and more precise measurements were taken. There was no sense of urgency or being pushed to buy and all our queries were answered with lots of other details and helpful information from Kelly. Within the week, the brand new chair had been tweaked to the exact measurments needed and was returned by Kelly for immediate use.
It was a pleasure to meet Kelly and to see her being knowledgeable and efficient in meeting our needs and we wouldn't hesitate contacting her again for any future purchases or recommending her to other families caring for disabled person.

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My friend recently called them asking for assistance as his mobility scooter had broken down whilst shopping. They were not interested as he hadn't purchased it from them. Not very helpful or caring. I've now read your response and it's obvious you haven't read my comment properly. The scooter has now been recovered and repaired ( no thanks to you). I note your "after sales" comment which to me enforces the fact that your not interested in helping anybody that didn't purchase from you. No further discussion is necessary.

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I took my mum to the Oldham Millercare store today (17/10/14). We were supported by a lovely lady called Julia. Julia was polite, friendly and patient. My mum needed to purchase a walker. We purchased the walker on our first visit. Would definitely recommend this store. A very person centred approach from Julia. Thank you

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Excellent service. We had to travel a considerable way to find a store which held a variety of lightweight wheelchairs to try. Christine was very knowledgeable, patient and attentive to our daughter’s needs. Highly recommended. Thank you

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I recently became a New Customer
Of Millercare Mobility Specialists. The Customer Service has been Excellent & within a Short Time, management had Arranged for My Powered Wheelchair to Be Fixed by a Millercare Engineer.
A Customer Service Centre Representative Today Delivered
My New Battery Charger as Family
Are visiting & I Need Wheelchair to manouver Around my Home.
Thanks Appreciated.

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Hello I have just had a lovely gentleman come and do the annual check for my mobility scooter. His name was Dan. He was in the area and wanted to know if he could come today instead of my scheduled appointment next week, which I was glad about. He was extremely friendly, and helpful in every way. He showed me how I could tighten up my mirrors etc to suit my needs. He also took the scooter apart to clean it. Not that it needed too much. He said it looked nearly new even though it’s four years old. He polished it and it looks like it’s just come out of a show room. I’d like to thank Millercare for their customer service and for sending such a nice man to service my scooter. I would highly recommend him to anyone

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Excellent service. engineer phoned and gave 30 mins notice. on arrival he fixed the problem in 5 minutes would highly recommend

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A chap named Dan came today to change the batterys on my mobility scooter, I would just like to say what a lovely person he was .Very efficient service

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I would highly recommend this company.
My mobility scooter which is 10 years old required repairing and I contacted them and I was put through to the service department nearest to me. They asked me to send a photo off the scooter and I was contacted on the same day saying that an engineer would come the following day.
The engineer arrived, whose name was Dan, and he was extremely polite and efficient. Any time he found a problem he would come and tell me and the cost. He repaired my scooter and also gave it a service.
An excellent and efficient company.

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We have used your services on a few occasions. On this occasion we went to your shop in Heywood. We were met by Julia and we were enquiring about a lifting chair for my father. Julia showed us a chair and explained that the size could be increased for a taller person. Julia showed us the fabric options for the chair. There was no sales pressure. We asked for delivery and Julia was able to organise this. The delivery operative was helpful, friendly and was able to explain the operation of the chair and how to assemble it. We are very grateful that everything worked out exactly as planned. If we have any needs in this area in the future you will certainly be our first point of contact. We would like to thank Julia for her extended help and attention to detail.

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Millercare Blackburn.
Kelly was fantastic today, very helpful, explained everything. Showed a really understanding of what we needed.

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Went to the Wigan store today after the fiasco at Warrington. What a difference, the staff were amazing and nothing was to much trouble. I got the perfect scooter for what I needed. Thank you so much for all of your help.

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I went to the Leyland branch today. I met a lovely lady who works between Leyland and Southport store and gentlemen who usually work out of the Southport store (he was he manager).
I went in not wanting to really like anything and being quiet against the idea of having a wheelchair of any kind. After trying out a few weeks chatted about why it was possibly needed and how to look at it as a whole picture. I can out feeling overwhelmed by these amazingly positive people who really don't know the amazing impact they have had. I am new to my diagnosis and struggling to cope with it not wanting to not be able to do the things I love. I'm more confident in my choice now and will be returning to get their help and advice. They put all their effort into helping me feel comfortable and not just pushing for a sale I clearly wasn't ready for. I am now full clued up on what is out there and what actions to take to help it work for me. I am truly grateful.

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I have recently purchased a rise and recliner chair for my father . The chair is of really good quality and reasonably priced compared to other companies I visited . The staff at both the Heywood and Oldham branch were very knowledgeable and caring. Nothing was too much trouble .Overall the service was excellent .

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Alistair was a brilliant help get me informed about my order I'm happy with the scooter I got and the customer was second to none .10_10

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Helpful from start to finish. Mum needed a scooter so the lady in the Oswaldtwistle branch was extremely polite and helpful. Scooter ordered on Friday and delivered by Tuesday. Would definitely recommend Millercare. Service was excellent.
Thank you

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Christine was great from the moment I went into the Oswaldtwistle store. I knew which power chair I wanted to see. And she was so knowledgeable about it. She spent time with me, making sure she understood the reasons I wanted a power chair instead of a scooter. She allowed me to try the chair I was looking to get. There were no times where I felt she was pushing a sale. It was all about what I needed.
I ordered the chair and she got in touch the moment it arrived. It took less than 2 days! When I went to pick it up, it was all set up for me and she had been charging it too. She checked I was safe and able to use my chair and then helped me to load it into my car.
Honestly, my experience was brilliant.
Thank you.

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I bought some slippers for my mum at Millercare in heywood, Julia was amazing and could not do enough for us, mum could not get out of the car so Julia helped me take slippers out to the car. She was amazing to us, really recommend

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Just hired a Mobility Scooter from Miller Care for my dad at the Royal Lancashire Show. Absolutely brilliant service, great price, cool scooter (he enjoyed riding it more than the show). The lady who helped us walked us all the way back to the car to save his legs. Nothing too much trouble!!!

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