I was promised a wrist alarm when I purchased this but was sent Medallion type until the wrist one became available. I have phoned and told the beginning of August did not materialise, phoned agai... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful understanding made me feel not rushed very relaxed explained everything brilliant very happy customer today he deserves a mention still haven't received my medi alarm watch yet its been o... Se mere
Virksomheden har svaret
Thank you so much xx Connor was lovely xx exceptional xx so kind and helpful xxx Lovely gentleman xxx
Virksomheden har svaret
My mum got debited a monthly subscription and didnt recognise the company so called the bank they gave her a refund. Medicare was contacted and they were so nice and so helpful they took the dispute a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
MediAlarm 247 provides monitored GPS safety devices for adults and lone workers across the UK. Our range includes GPS safety watches and personal alarm pendants with features such as SOS calling, accurate location tracking, fall detection, two-way voice communication and health and wellbeing monitoring. When an alarm is activated, the wearer can speak directly through their device to our friendly, trained UK-based monitoring team. Support is available 24 hours a day, 365 days a year, helping customers feel safer and giving their families greater peace of mind. Our promise is simple: compassionate support whenever you need us, delivered with respect, dignity and confidentiality. Safety. Independence. Peace of mind.
Kontaktoplysninger
Unit 5, 17 Cobham Road, Ferndown, Dorset, BH21 7PE, Wimborne, Storbritannien
- 0800 688 9961
- hello@medialarm247.com
- medialarm247.com
4,0
God
70 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 76 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
⭐⭐⭐⭐⭐ MediAlarm 247 – A Lifesaver for Our Family
We signed up with MediAlarm 247 for my elderly grandmother, and it’s been one of the best decisions we’ve made for her safety and our peace of mind. The setup was quick and straightforward, and the team was incredibly helpful in answering our questions.
What really stands out is the fast response time – we had one minor fall incident, and the support team was on the line with her in seconds. It gave us such reassurance knowing she’s never alone and help is always there if needed.
Highly recommend MediAlarm 247 for anyone looking after an elderly loved one. It’s more than just a device – it’s peace of mind for the whole family.
28. maj 2025
Uopfordret anmeldelse
recently purchased the MediAlarm247…
recently purchased the MediAlarm247 personal SOS alarm for my elderly mother, and it has been a game-changer. The device was incredibly easy to set up, and the instructions were clear and straightforward. 
What truly sets MediAlarm247 apart is their outstanding customer service. From the moment we placed the order, the team was attentive and responsive, ensuring that we had all the information we needed. 
The SOS button provides both my mother and our family with a sense of security, knowing that help is just a button press away. The fall detection feature adds an extra layer of safety, which is invaluable. 
I highly recommend MediAlarm247 to anyone looking for a reliable and user-friendly emergency alert system for their loved ones.
8. maj 2025
Uopfordret anmeldelse
purchased product for my elderly…
purchased product for my elderly auntie. Very happy with service. Highly recommended
5. maj 2025
Uopfordret anmeldelse
Highly Recomended
We have been using medialarm247 for 2 years now and they have been amazing. my husband has had 2 accidents, both times we were thankful for the device. i cant recommend them enough. Thank you MediAlarm247.
1. april 2025
Uopfordret anmeldelse
Saleswoman pressurised my mother into…
Saleswoman pressurised my mother into signing up and giving over her bank details. Mum tried to object and said she wanted to discuss with us first but the woman just spoke over her. Afterwards mum very upset. Said she felt quite scared. I’m absolutely disgusted that a firm purporting to provide support for elderly, vulnerable people would employ such tactics. Also curious as to how they obtained her details right after she had been referred by our local care services for a care line. Local authorities have confirmed they do not work with this company.
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Medialarm247
Hi Vanessa,
We’re truly sorry to hear about your mother’s experience and the upset this has caused her.
Rest assured, we conduct regular compliance checks to ensure our agents follow the correct process. If we have any reason to believe a customer may have an illness or be vulnerable, our team asks multiple questions to confirm they are happy with the product and making the decision themselves.
Our process typically takes around five weeks from initial contact through to the exchange of goods and payment. During this time, we send several letters, along with direct debit instructions. This ensures transparency and helps us safeguard vulnerable customers.
At MediAlarm247, we do not want to miss sell to anyone.
Please feel free to contact us if you would like to discuss this any further.
Kind regards,
The MediAlarm247 Team
dodgy Direct Debit
This company sets up direct debits for people with dementia and who do not have full access to their bank account details - not very legal I think.
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Medialarm247
Hi Andrew,
We’re sorry to read your concerns and want to be clear, we would never knowingly set up a Direct Debit for someone without their full understanding and agreement, and certainly not for a person who does not have the capacity to give informed consent.
We conduct regular compliance checks to ensure our agents follow the correct process. If we have any reason to believe a customer may have an illness or be vulnerable, our team asks multiple questions to confirm they are happy with the product and making the decision themselves.
Our process typically takes around five weeks from initial contact through to the exchange of goods and payment. During this time, we send several letters, along with direct debit instructions. This ensures transparency and helps us safeguard vulnerable customers.
If a Direct Debit has been set up and the customer wishes to cancel, the Direct Debit Guarantee ensures they can receive a full refund immediately. Our lines are open Monday-Friday, 9am-5pm, and if we miss a call, we will always call back promptly.
Again, we can only sincerely apologise on behalf of MediAlarm247.
Kind regards,
The MediAlarm247 Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.