Max Guitar Anmeldelser 907

Max Guitar has an awesome selection of unique guitars. Order process is easy and
the shipment of the parcel was fast and secured.
Even if there would have been the slightest inconvenience the team would always make sure to satisfy their customers.
The return process via “returnless” is also fairly easy.
The performance, service and communication with the team of Max Guitar is always superb, and very nice and I highly recommend them.
Kindest regards from Cologne, Germany
Alex

Prima service en zeer klantvriendelijk.

Mijn gitaar is geweldig grmaskt bedankts zeer goede service

Customer service is responsive and helpful - I could add an item to my order to be shipped together. The straps they carry are of good quality and interesting patterns.

Zeer klantvriendelijk en klantgericht.
Robert de eigenaar zegt wat hij doet, en doet wat hij zegt. Dat zie je tegenwoordig niet meer zo snel.
Hij vertrouwt zijn klant ook volledig. Stuurt de prachtige gitaren tijdig via UPS op, zodat wij die keurig op de afgesproken tijd hebben ontvangen. Robert helemaal top van je👍 Ook de prijsonderhandelingen zijn uiteindelijk en achteraf gezien ook erg goed verlopen. Het kost wel wat, maar je krijgt er ook wat voor terug. Robert heeft zijn hele arsenaal ingezet om ons tevreden en blij te maken. Robert dank daarvoor. We doe de volgende keer weer heel graag zaken met je.

Very nice people, everything went very quick.

I recently bought a Gibson US-1 at the Max Guitar store Den Haag and after a view emails they reserved it for me even though I came to pick it up a view weeks later. about a month later I bought the Two notes Reload 2, but made a mistake at the check out. After a short phone-cal everything was solved and I receive the Reload just the day after. Their shop employees are very friendly and helpful! I wil visit them online or at the physical shop if I need something more for my set-up.

Fast shipping and well packaged product. Product also matches the online presentation. Very good!

In August, I decided to swap my Martin D-35 for another D-35, this time from the Custom Shop.

Wouter was really supportive, clear, reliable and precise in answering all my questions and providing all details concerning my requirements; exactly the kind of professionalism and competence you hope for before making such an important purchase.

From the very first contact to the delivery of the guitar, everything went smoothly. Communication was excellent throughout and every step felt easy and transparent.

In short: competence, communication, and people make the difference.
If you’ve had experiences with Max Guitar you’ll know what I mean, easy going and passionate people, a huge selection of guitars, and in the rare case they don’t have what you’re looking for, they’ll make sure to get it for you.

Highly recommended.
Until the next guitar!
Cheers
F

Great company! Great service! Can't say more about them. Just a trustfull company with great instruments... specially guitars....

professionell, friendly, quick and with a good price :-)

Max Guitar offers a wide range of mid-range and high-end instruments (new and used), plus excellent service and many convenient payment options. Personally, I got my bass set up for free and received a personalised delivery directly from the shop, which was amazing! It wasn't the first instrument I bought there, nor will it be the last.

Max guitar delivered martin guitar as described......no problems

Max's Guitar and its own Robbert are gems in the music industry - highly recommend

Robbert and his Team is always a pleasure to deal with. I‘m a Long time customer

Dealt with Wouter recently on an overseas trade-in and purchase - excellent follow up from Wouter on everything - kept in constant contact until all transactions were completed - great range of instruments - would definitely recommend this company to anyone looking to buy or trade-in.

Mooie amp gekocht. Uitstekende voorlichting en service door de heren van Max Guitar. ‘Oude’ gear goed in kunnen ruilen. Thanks!

I went in yesterday for Mark Knopfler pick-ups installment and some help to get closer. Wouter took quit some time to run me through it and explained everything very clearly. Much thanks to him and Max for the effort and support in helping me futher. I fully endorse this store for every player

Got a HILS HN6 in Ultra Gold color off of them. Mine took a week to arrive(they usually arrive in 1 day in NL) but that's for a very good reason.

They normally check and setup the guitar before shipping to make sure everything is in working order. Mine happened to have a faulty coil split on one of the potentiometers. They were able to immediately find, diagnose and fix the issue before shipping it out.

For a very desired guitar that's sold out everywhere(mine was the last unit on Max Guitars), I'd say a week is more than acceptable if it has a critical issue that needs fixing.

They replaced the internals, shipped it and when the guitar arrived to me the day after it was in perfect condition, ready to play straight out of the box.

The neck relief, action, tune, the whole set-up was done by them and I could even tell they went as far as to oil the neck as it was still a bit "sweaty" looking. They might've even polished the frets as they were much shinier than what I've seen on my other Indonesian made guitars with Stainless Steel frets that I obtained through other vendors, not 100% sure about this though.

I then checked the painted backplate screws for wear, there was almost nothing wrong about them. You can tell the paint on some screws is ever so slightly "dented" from a screwdriver(which is completely normal) but no chips out of the paint that'd expose the metal underneath, that's an indicator of using the right tools and/or painters tape on the screwdriver tip to prevent scratches. Either way, they took great care to keep it pristine, even the screws.

Perfect customer service, top luthiers, you literally couldn't ask for more. I will definitely be ordering here again in the future.

Super geholpen bij Max Guitar, vriendelijk, denkt met je mee, had niet direct de centjes liggen, maar geen probleem, beetje aanbetalen en gereserveerd. I found Here my dream Guitar, Thnx Max Guitar, vooral Robbert🙏🏻.