Max Guitar Anmeldelser 907

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Again a very pleasent experience with Max Guitar. Laurens, Max's luthier did a great job on my Collings D1A in levelling the frets of the guitar so that they seemed to be new. The action improved, the... Se mere

Bedømt til 5 ud af 5 stjerner

Zonet mijn eerste ervaring gehad met Max Guitar in verband met een aankoop van de Mark Speer Limited Edition Stratocater. Max Guitar bleek in Benelux nog een van de weinige exemplaren hiervan in stock... Se mere

Bedømt til 5 ud af 5 stjerner

Sie ist da. Meine neue Liebe, die Ultra Telecaster Texas Tea 1 Texas Tea Rosewood fingerboard .....Was für ein geiler Laden ist MaxGuitar. Super schnelle Abwicklung/Lieferung inklusive Top-Fenderko... Se mere

Bedømt til 5 ud af 5 stjerner

Maxguitarstore is gewoon de beste gitaarwinkel van Nederland! Ik ben al vaste klant van Robbert sinds mn 16e..( nu 54 ;-) Robbert is altijd bereid om te helpen en rechtdoorzee. Hii heeft een e... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

Max Guitar is a specialist guitar store located in The Hague, at the Scheveningen harbour. The company focuses on guitars, amplifiers, effects, and related accessories and serves both in-store and international online customers. All staff members are musicians or audiophiles, providing product advice based on practical experience. The store carries a large and varied selection of electric, acoustic, and bass guitars, along with amplifiers and pedals from a wide range of manufacturers. Max Guitar combines a broad inventory with a boutique-style approach, allowing customers to test and compare equipment in a professional environment. Max Guitar also offers in-house technical services. Experienced luthiers handle guitar setups, repairs, modifications, and custom work. Instruments are inspected and adjusted before shipment when required, helping ensure consistent quality for online orders. Product selection is based on build quality, durability, and long-term usability. The company places emphasis on sustainable products and reliable brands rather than short-term trends. Clear communication and accurate product information are part of its standard service. By combining retail, technical expertise, and musician-led advice, Max Guitar operates as a full-service guitar specialist for players at different experience levels.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

907 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer experience from order to delivery

I can recommend Max Guitars for every musician!
They are answering questions regarding articles or order process super fast and friendly and this time the whole order process including delivery was fast and smooth again!

What makes Max Guitar also special is the fact that they offer a wide range of great used gear at a very attractive price point.

Kind regards from Germany and keep on doing great work :-)

Maik

3. december 2025
Bedømt til 5 ud af 5 stjerner

Outstanding Service and Expert Guidance

I’ve bought two guitars and several other items from Max Guitar, and I couldn’t be more satisfied. Their service is consistently top-notch, with excellent guidance and spot-on recommendations every time. The staff are extremely helpful, friendly, and genuinely knowledgeable. Highly recommended for anyone looking for great gear and great service!

2. december 2025
Bedømt til 5 ud af 5 stjerner

Highly recommended

These guys are just fantastic.
They are very professional about international shipping as well.
Highly recommended.

5. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

De ultieme snoepwinkel voor gitaarliefhebbers.

Na een eerste mail gestuurd te hebben, meteen correct te woord gestaan door Wouter. Hij garandeerde dat de Ibanez upright bass binnen enkele dagen af te halen zou zijn. Alle vragen wordt correct beantwoord. Ook over de nazorg niets te klagen. Het team straalt passie voor het vak uit. De winkel is gezellig ingericht. Topper!.

25. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Luthier Work at Max´s

Again a very good experience with Max Guitar. I decided to get some amplification on two of my guitars and Laurence did a great job. He installed the L. R. Baggs anthem system on my Collings D1A and my Gibson AJ (both guitars sounds brilliant with it, and removed a big scratch on the latter so good that you´re not able to see where it was. Friendly, competent, and also the price of the Baggs Systems and his Luthier work was really fair. And, of course, it´s also a pleasure to visit the shop to see and play one ore more of the guitars there in stock. Thanks a lot and I´ll be back soon.

29. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Boss ES 8

Great Online-Shop Service. Very quick shipping. Everything's right.
I can highly recommend Max Guitar Store. Thanks!

19. november 2025
Bedømt til 5 ud af 5 stjerner

Smooth International Shipping Experience

They are very communicative and helpful. I’ve had general issues with international shipments in the past, so I was a bit hesitant when placing my order. However, my guitar arrived with UPS in just 2 days. It was exceptionally well packaged, exceeding my expectations, and everything was perfect.

18. november 2025
Bedømt til 5 ud af 5 stjerner

The guitar is simply awesome!

The guitar is simply awesome!
A great addition to my other Heritage Custom core H150 with Humbuckers.
I had to have a P90 guitar to get that extra sparkle when needed.
I was however a little confused because I had not received any shipment confirmation and tracking number.
But it arrived well and plays like a charm.
Best regards.
Victor

1. november 2025
Bedømt til 5 ud af 5 stjerner

Simply go there!

I fully agree with Trust Pilot's review summary.👍
Look it up and you'll understand why I regularly go there.
Very friendly and knowledgeable staff, always in for a 🎶chat and fair trade-ins. Don't waste your time, simply go there!
Ron

6. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Items not in stock that were showing as…

Items not in stock that were showing as in stock on line, this was only advised approx 3 working days later, post the order being placed. A kind man offered an item nothing like what I ordered as a replacement ! Either they are flat out with online deliveries or they are just really slow.

so an update, they sent me this in reply to the above. Making me out to be a fool for not knowing their procedures and that online only means they dont stock them. Asking me to amend my rating. The cheek is unreal! However, this is in stark contrast to the information offered when telling me there was no stock which i have also kindly included for all to see.

reply to above: Dear Jon, Thank you for your review. however the item you ordered was an ONLINE ONLY item...these items are never in stock in our store, but sent directly by the distributor. this is why they are listed as ONLINE ONLY. So although we are sorry for the delay. The fault really lies with the distributor. I would appreciate if you could alter the number of stars you gave us. That would be kind and fitting.

Email received re no stock

no mention of supplier, "voorraadfout in ons systeem" was the reason. But its someone elses fault of course:

Hartelijk dank voor uw bestelling bij Max Guitar. We zijn momenteel bezig met het verwerken van uw order.

Helaas hebben we ontdekt dat de bestelde 5200 Picker’s Pouch door een voorraadfout in ons systeem momenteel niet beschikbaar is. Onze welgemeende excuses voor het ongemak dat dit veroorzaakt.

Graag bieden we u een alternatief aan. We hebben diverse Dunlop Plectrum Packs op voorraad, zowel in Variety Packs als in specifieke diktes naar keuze.

Laat u ons weten welke optie uw voorkeur heeft? Dan zorgen wij ervoor dat uw bestelling zo snel mogelijk wordt afgerond.
---

Met vriendelijke groet / Best regards,

31. oktober 2025
Max Guitar-logo

Besvarelse fra Max Guitar

Subject: About your review

Dear Jon,

Thank you for your reply. I do understand your frustration — when something doesn’t arrive as expected, that’s always disappointing.

That said, the item you ordered was an ONLINE ONLY product. These are shipped directly by our distributor, not from our shop. That’s why it appeared in stock online but turned out not to be available at that very moment — a system error on the supplier’s end, which I explained earlier. It’s not ideal, and I’m sorry that it caused confusion.

We never intend to make things complicated for customers by mentioning distributors in our messages — it usually helps keep things simple. In this case, though, it clearly led to misunderstanding.

Let’s bury the negativity and look for a solution instead. Tell me how we can make this right and bring you back to our good side again. We’re a small, family-run business and take every review and every customer seriously.

Warm regards,
Robbert van der Ende
Max Guitar

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