Max Guitar Anmeldelser 907

Had een gitaar effect pedaal besteld. Vlot, heel goed verpakt,
Vriendelijk en deskundig personeel, geweldige service!

Great experience making deal with MaxGuitar. Everything worked absolutely great and service was fluent and friendly. Easy to recommend if you have some guitar or other deals in mind.

I ended up with the guitar amplifier of my dreams. This Sessionette 75 is immaculate, beautifully serviced, and all I hoped for. Thanks so much!!

Vriendelijke, gastvrije ontvangst en helder, deskundig advies bij aankoop van gitaar.
Ruim de tijd om verschillende gitaren uit te proberen.
Zeer goede after-sales.

Ik kwam vorige week blue de Scheveningse winkel in voor een voetenbankje voor mijn gitaar en vertrok na een fijne oefensessie met een kremona gitaar. Tot op de dag van vandaag geen spijt. Goede adviezen en begeleiding in de juiste gitaarkeuze van Wouter en zijn collega's. Top!

Goed geholpen en product waar ik in geïnteresseerd was uitgebreid mogen testen.
Als men iets besteld wordt het snel en keurig geleverd, maar als je een verkeerde bestelling plaatst wordt dit even keurig en snel door een mail te te sturen ongedaan gemaakt zelfs in het weekend.

Snel bezorgd en goed verpakt. De gitaar werd geleverd met een tas en is van topkwaliteit. Echt een aanrader! 🤘🏻

Great service, very responsive to any question
Packaging and shipment to France, perfect
Gibson L00 studio walnut, second hand

I’ve bought a few guitars from Max Guitar, and every time it’s been a great experience. They are super service-minded, quick to respond, and very helpful throughout the whole process. The guitars have always arrived in perfect condition and exactly as described – sometimes even better than expected! As a customer from Denmark, I really appreciate how smooth and professional everything has been. I can highly recommend Max Guitar to anyone looking for quality gear and excellent service.

Fair trade, excellent communication, fair conditions, Great guitar. Was a very good experience. Thank you

Max Guitar don't usually ship to Serbia but they made it possible! Even with such a long trip from the Nederland, the guitar came in tune :)
Thanks to Frank and Robbert!

I’ve bought a couple of things from Max Guitar Store now, and they’ve been awesome every time. Their website is super easy to use, with clear photos and a lot of good details about each guitar, which makes picking one way less stressful. My last order was a new Strat, and it showed up quickly and really well packed. The setup was perfect right out of the box, so I could start playing right away. You can tell they take their gear seriously. Had a small q's about the delivery, the customer was on point and they reply fast. Overall, I'd recommend Max Guitar Store to anyone looking for good quality guitars and solid service. Will order again soon!I

Made a good deal with Robbert, fair negotiations. The shop is located in the harbor of Scheveningen with nice restaurants nearby! Worth a visit as the shop itself has lots of nice stuff for aspiring and pro musicians too. Thanks to the friendly staff who took care of my bass guitar!

My experience with Max Guitars was outstanding from start to finish (even if I've not received the guitar yet). I particularly appreciated the high level of detail and transparency provided regarding the used Gretsch G6134TG LTD Penguin Black Paisley. The initial description was accurate, and the follow-up with very close-up photos of the hardware patina was incredibly helpful and professional

Prachtig instrument gekocht met prima service.
goede deal en prima service!
gitaar is keurig afgeleverd en afgesteld 👌

Very friendly and trustworthy guitar store, staffed by true lovers of all things guitar. Shout out to the owner Robbert who has an unfailing instinct for what real guitar aficionados want to see and try out. Imo no other guitar store in the Netherlands comes close.

Ik heb een gloednieuwe gitaar besteld. Na de bestelling kreeg ik een mailtje aan waarin stond dat de gitaar ging geinspecteerd worden voor verzending.

Uiteraard verwachtte ik dus een gitaar die afgesteld zou zijn, in goede toestand.

Echter kreeg ik een gitaar aan met ontzettend oude snaren, veel te lage actie (ik kon niet op de 13de fret spelen) en verder zijn de pick ups allebei bijzonder verschillend in hoogte (echt nog nooit gezien, jammer dat ik geen foto`s kan toevoegen.).

Nu zit ik opgescheept met een gitaar die ik alsnog naar een luthier zal moeten sturen, dat zal me dus extra geld kosten.

Ik ben teleurgesteld dat ze niet de extra moeite konden nemen. De gitaar die ik heb gekocht is een Hils gitaar, en ondanks de slechte setup zie ik dat dit echt wel goede gitaren zijn. Nu, ik zal na deze ervaring de basgitaar van hils + 7string (als deze uit is) wel ergens anders bestellen.

Before my visit I received fast and clear replies to emails. I made an appointment to check out a guitar I was interested in. At arrival I was impressed by the beautiful business with free parking in front of it. Friendly and professional staff, a HUGE collection of high end guitars and amplifiers. We got drinks offered, a large room to ourselves to do all the testing that was needed. The staff member who helped me was patient, helpful and respectful. Only when I asked questions he would give his opinion. The whole experience was very relaxed. And on top of that I got a very good deal on a beautiful instrument. Highly recommended!

Misleading photos, heavily modified amp, rude communication

I bought a vintage Fender amplifier from this shop, but what I received looked nothing like the pictures. Not only did the images not match the actual amp, it had also been heavily modified and was in a bad shape. Before buying it I asked questions about the condition of the amp. Robbert Van Der Ende replied that there was nothing to declare and the amp was in pristine condition, which was clearly not the case. Robbert stated that the amp came from his personal collection and was selected by sound. He called the modifications 'upgrades' which is clearly not the case on a vintage amp.

I decided to legally return the amp. The seller’s response was unprofessional and defensive. He denied any issue, called my complaint “strange,” and accused me of being a “stickler for details.” He also refused to refund the return shipping costs, even though the problem clearly originated on his end.

In the end, because a total lack of trust, I returned the amp in person to The Hague and was refunded the purchase price — but not a single cent of the shipping costs. Robbert himself was present in the shop but didn't even come behind his desk for a conversation. Very cowardly and unprofessional.

A shop that treats customers like this and hides behind misleading product listings is not to be trusted. I strongly advise buying elsewhere.

Today I visited Max for a setup of my Les Paul type guitar and - just as my previous visit - it is a great pleasure to see the professional luthiers at work. They are more than happy to explain every step in the process and make each visit a pleasure with their friendly and fun way of approaching their customers. The instrument played like butter after the work was done.

I did need to force myself to walk away without buying a new instrument - a stroll around their well-stocked shop has serious creditcard-damaging potential.

Still, I did walk out with a purchase - a great little NUX tuner pedal.

Looking forward to seeing you again soon.