My bathroom tap had been dripping for sometime, due to cancelled appointments it took a while to be fixed. However when the plumber came on Friday September 16th he did an excellent job and fitted two... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a call about my enquiry of how much careline we should be paying. I had a very friendly, understanding man who explained what I should be paying. I think I'm still paying about 40p more than I s... Se mere
Virksomheden har svaret
Now that I’ve fully moved into my new flat in Weymouth and sorted out all the details, I want to send a massive thank you to Melissa from the Magna Housing lettings team. From start to finish, Me... Se mere
Virksomheden har svaret
Worked carried out was outstanding sadly other problems with wall are being over looked by magna The contractor exposed massive defects in the wall that Magna said after 4 visits didn’t exist . Sa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re Magna Housing, a community-based housing association. We mainly work in Dorset and Somerset (our head office is in Dorchester) providing housing services to local people.
Kontaktoplysninger
Storbritannien
- magna.org.uk
4,6
Fremragende
542 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
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Great service always on time very…
Great service always on time very helpful always do the best they can when it comes to getting to you as soon as they can especially with things like heating and leaks
All the technicians are always respectful and happy
Thank you for the great service Magna
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Heather, we are so pleased you find the service helpful from all teams, you are most welcome, Best wishes.
ALEX
The advisor I interacted with over emails , was professional, polite and factually correct.
Can't ask for more than that !
Thank you Alex at Magna.
28. maj 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Julie, we are so pleased you are satisfied with the service you have received from Alex, I have passed your compliments on to him! Best wishes,
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Virginia, we are please you find the team helpful, Best wishes,
You can improve by doing the repair…
You can improve by doing the repair quicker, I don't consider waiting months to have it done if this was another business people wouldn't stand for it
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Mike, Due to a high volume of repair requests, our schedule is currently at full capacity, and appointment availability may not be as prompt as we would prefer. Please rest assured that all bookings are made for the earliest available slots. Best wishes,
The young lady was very cheerful and…
The young lady was very cheerful and polite also very efficient in handling my query
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Martin, we are pleased you found the service you received satisfactory! best wishes,
My kitchen refit was completed to the…
My kitchen refit was completed to the highest standard by Richard Swain and Steven Barrett,they were very professional and were very informative every step of the way.which made the process so much easier.Nothing was ever a bother for them,if I had a question they knew the Answer. Magna should be proud to have the pair of them in their employment.
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Tim, we are so pleased the kitchen fit went well and the service you received from Richard and Steven was to a high standard, I have passed on your compliments to them and their line manager. Enjoy your new kitchen! Best wishes,
Good service,quick response from Magna repair service
Great quick efficient service thank you
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Di, we are pleased you were happy with the service you have received. Best wishes,
Kitchen Replacement
Just had a kitchen replaced and Richard Swain and Steven Barett who have been carrying out the work have been absolutely brilliant.
If it hadn't been for them the score would have been a 2 as the organisation and communication from above was extremely poor but these two guys have been exceptional, have done a super job and have dealt with all the issues that have cropped up along the way in a calm and professional manner.
They are both a credit to the company.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Wilma, we are so pleased you re satisfied with your new kitchen and pleased with the work carried out by Richard and Steven, I have passed this feedback on to them and their manager. I am sorry to hear that the communication has been poor, we can get this looked in to for you, if you would be happy to email us contactus@magna.org.uk we can get this looked in to for you. Best wishes,
Excellent Plumbing work completed
New shower bar fitted and new flush fitted on the bathroom toilet. The plumber did an excellent job.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Bridie, we are pleased you found the work you carried out satisfactory, Best wishes,
The gentlemen fitting our new kitchen…
The gentlemen fitting our new kitchen in meadow view charminster dorchester have done a wonderful job and they have been friendly and very good at the jobs they are doing ,thank you to Richard and Steve for a wonderful job.
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Christine, we are so pleased you are happy with your new kitchen and the work Richard and Steve carried out, I have passed your wonderful compliments to them both, enjoy your new kitchen! Best wishes,
Positive experience
Positive experience. Always help as much as is possible. Polite and friendly.
18. april 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Nicki, we are pleased you are happy with the service you have received from Magna. Best wishes,
Repair report
Polite and professional service from Magna, as always.
15. april 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Claire, we are pleased you are satisfied with the service you have received at Magna, Best wishes,
Listened then gave helpful response.
Listened to what I had to say, apologised for the delay and gave a helpful, honest response.
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Sarah, we are pleased you found the service you received satisfactory. Best wishes,
Excellent help regarding boundary…
Excellent help regarding boundary issues.
8. april 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Julia, we are pleased we have been able to help you. Best wishes,
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review, we are so pleased you are happy with the help you have received from Rachelle, I have passed this on to her and her manager. Best wishes,
Magna were really helpful
Magna were really helpful, they made the whole process so easy.
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Gary, we are pleased that you are satisfied with the service you have received, Best wishes.
Fantastic service and brilliant…
Fantastic service and brilliant customer service
4. april 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Nicholas, we are so pleased you are satisfied with the service you have received! Best wishes,
Good response good but actual work will…
Good response good but actual work will take a while
4. april 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Peter, we are pleased you are happy with the response you have received from Magna, Best wishes,
Electrician
Had our electrical work completed by Leigh, very courteous, clean and tidy. Really good tradesman, someone to look after.
Replaced our extractor fan in the bathroom and now we no longer have wet walls after showering, amazing.
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review Terry, we are so pleased you had the repairs sorted with Leigh, I have passed on your compliment to Leigh and manager. This is great news your extractor fan is now working well! Best wishes,
Pleasant and helpful staff
Every time that I have contacted Magna by email or live chat I have very helpful and pleasant staff get back to me. This time was no exception.
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra Magna Housing
Thank you for taking the time to leave a review, we are pleased you are finding the service satisfactory. Best wishes
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