Magicshine Anmeldelser 

I have owned a Magicshine taillight for several months and love it. Recently, I ordered a headlight. The included remote had issues. Customer service responded within a day to my inquiry, sent me a replacement, and continued to work with me until every issue was resolved. The customer service team could not have been better.

I contacted Magicshine regarding an issue with my RAY 2600B and was very impressed with the customer service I received. They responded quickly, were helpful and professional throughout, and dealt with my warranty claim without any fuss. Communication was excellent and the issue was resolved completely to my satisfaction. It’s reassuring to know that Magicshine stands behind its products and provides such good after-sales support. Very pleased with the service and would happily recommend them.

I have been a loyal buyer of Olight flashlights and Magicshine bike lights for many, many years. As a flashaholic I can appreciate a great product with a great build quality. As I type this 5 star review on my computer I currently have 17 flashlights around me and that's just here. Enough of me let's get to the amazing customer service I received from Max at Magicshine. I recently ordered the Monteer 8000S v2 bike light directly from Magicshine. I already have the same one on another PEV. I just love the small form factor and the bright intense light it produces. I tested it right out the box to make sure everything works before I install it. The operation of the light worked fine but had a small issue with one of the leds had a faint glow after it was powered off. I sent pics and video. Max from customer service got back right away to me via email and without hesitation confirmed it wasn't normal behavior and immediately sent out a replacement for me. A few days later I received the new replacement unit and I was back in business. Out of all the products that I have purchased I never had any issues whatsoever so it was a very nice experience to deal with a company that stands behind their products. I would highly recommend MagicShine for all your lighting needs.

Son las mejores lámparas 🔦 la evo1300 dio mucha batalla y al final por un fallo ellos me hicieron la garantía, son una empresa increíble con una atención inigualable 👍🏻

Struggle with rear light mount.

Good communication with customer service, we found a good solution for my problem. Quick response time, good customer service, seems like they lister to their customers. Overall very happy with the Magicshine products purchased so far.

I purchased a Magicshine Monteer 1400 because I trusted a brand that appeared to stand for quality, durability, and sustainability, even though it was more expensive than many alternatives. After 6 years of working perfectly, a small plastic mounting part broke, making the light unusable for cycling.

I contacted both technical support and the marketing department looking for a solution. I suggested several alternatives: advising whether any current adapter could be adapted to fit, providing the design or technical drawing of the part so I could 3D print it myself, or recommending any other technical solution that would allow me to continue using a light that still works perfectly.

They have not helped me at all. They confirmed that no spare parts are available, offered no alternative solution, and the only proposal I received was a 20% discount code to purchase a new light.

Personally, I prefer to support companies that are committed to repairability and extending the lifespan of their products. That is precisely why I chose Magicshine instead of cheaper alternatives. Today, I am disappointed with the response I received.

What a great brand and costumer service is just flawless, very prompt and precise, thank you for the replacement part.

I bought a Seemee r300 from magicshine July 2025 and it has the brightest and longest charge of any rear light i have ever used in 27 years, i had a problem this month June 2026 and they replaced free of charge great after sale service, I will be recommending to all in my group "Leeroadies "

The website is super easy to navigate and every part of the buying process is just seamless.

Overall, I’m happy with the product. It’s lightweight and its daytime flash is nice and bright. The 7 hours of battery on daytime flash is not as long as it sounds I’m sure there’s a trade off between duration and weight though, so I’m willing to charge it more often to save some grams.

It can with a small zip tie but I couldn’t figure out how to use it to secure the mount to my seat post so I just used the stretchy band it came with. The instructions also listed a mode that the light doesn’t seem to have, but that’s not a deal breaker.

I've had a couple of these lights for MTB and they've been great. I recently reached out to support as one of my lights stopped working, and they've were super helpful in getting my issue resolved. Turns out that I needed a replacement light under warranty, and one was sent out without any drama whatsoever. Thank you!

My handlebar light is really great and highly recommended.

Long terms of processing, delivery, responses.
Not transparent tracking process.

Arrived in time and worth the money.

Hola, hice mi compra (MS-34243), pero no llegaron todos mis productos, solamente las gafas.

Sin embargo, me comuniqué con Magicshine para reportar la situación, y por la confianza que tiene la marca con sus usuarios, me enviaron mis productos faltantes, los cuales vienen en camino.

La comunicación Magicshine es muy buena.

Light seemed bright and with easy controls via separate button that mounts conveniently on handle bar, but the mount for the light itself fell apart on first attempt to install. Cheap plastic that broke in two places: the joint hinge with small metal pin as well as the site where the tightening hex screw enters

Replaced what my cat ate. Seriously!

Prezzo ottimo, spedizione rapida