I ordered a dress which I paid £59.95 for. It arrived scrunched in a bag with no labels attached. The material was very poor quality and the dress had no hem and was clearly very badly hand cu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Horrible experience I well never order from this company again. No where did I read on their return policy that bathing suits were final sale so now I out of money for something that doesn't fit becau... Se mere
I will never purchase anything else from this wack store I never got my thigh boots it's been 2 mos now I called never a rep to answer you always 1 in cube never no one to talk people please shop else... Se mere
I ordered two maxi dresses, after a few days I got confirmation of shipping. Once I received package only one was received! My order shows complete and I can't get in contact with this business and wi... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
LolliCouture.com was launched in 2012, we are an online shopping destination that wants to satisfy our customers, and from experience we have found that costumers are the heart of this company. Your satisfaction is what makes our business complete!
Kontaktoplysninger
15288 El Prado Rd, 91710, CA
- 6262260878
- support@lollicouture.com
- lollicouture.com
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
never again.
I paid $30 for two day shipping and the product came a week and two days later. I tried canceling, it but I was told I only had three hours to do so(I didn't see that posted anywhere on the site). I was also told it was a special order item, but it showed it was in stock. The event I ordered it for had come and gone. I'm ended up having to spend more to get a different outfit, now I'm out of $50. To send it back will cost me shipping again and I lose 50% to a restocking fee. Highly disappointed😢
Poor Customer Service
Order an item from this website and was billed over 2 weeks ago. Have tried to contact multiple times. No response to my e-mail and have tried calling during "business hours" only to get a recording indicating to call back during business hours.
Fast shipping
Would have been nice to get a shipping confirmation and a tracking number but other than that fast service. Shoes were just as pictured. I'm satisfied other than the lack of communication.
Still waiting for my order
It's been almost two weeks and it still hasn't been shipped out! So upsetting. My friends got their package last week. I needed a swimsuit for a party and its still not here. I hope they figure it out says ready to ship but not left the warehouse yet. Ugh
Black Deep V-Neck Long Sleeve Gown
My dress I ordered is AMAZING. I'm always weary of purchasing clothing online because it's hard to tell how true to size things really are given that you're not trying it on physically. Lollicouture provided accurate measurements that assured me my dress would fit-and it does! Definitely will purchase from this site again.
I've never had such a terrible time with a company
Well for one, I have yet to receive my package. Before I even made this purchase, I spoke to a representative and she told me my order would get here before March 18th, mind you I made the order on March 3rd. I need my package before that time and it is still showing as its being "processed" when I log into my account. I've called and left several emails to this company and I have yet to hear back from anyone. I've never had such a bad experience with a company in my life and it's a shame that it has to start with a company with nice clothing and so on. I wouldn't recommend this online clothing site to anyone at all! The lack of professionalism is outrageous. If I don't get my package before March 18th, I will definitely be asking for a refund and will NEVER order from this website ever again.
horrible
Placed a order on Feb 29. It's now March 14 an I still haven't received my package!!!!. Customer service sucks as well.....
Terrible Service
They didn't send me a tracking number after I ordered my item. When my item finally arrived it was wrong. The customer service on the phone was not understanding or helpful.
Love the clothes
I had one order that took a few weeks but I have order again and it got here in 5 to 7 business days. I love the clothes they are summer maxi dresses.
DO NOT SHOP HERE
I am a re seller who was trying to work with this company, investing A LOT of money on purchases made online. This is honestly THE WORSE company I have worked with this far. HORRIBLE "customer service" they have what seems to be a teen answering calls saying she is the "supervisor" and does NOTHING about EVERYTHING. All she was trained to say is "sorry" and not solve anything at all. I placed a big order hoping it would all be nice, turns out I received less than half my order 3 WEEKS after purchasing. When I called to order they said "the rest was about to be shipped" which is not true cause I hadn't received any shipping info. She refused to expedite the rest of my items and on top of that the items I did receive were of VERY POOR QUALITY. Needless to say, now I have to donate the CRAPPY items I received. Please DO NOT purchase anything from them. Especially as a vendor. NEVER AGAIN!!
No package and Horrible Customer Service
I purchased an order from them on 2/22/16. I never received a confirmation email, tracking number, or my package. I tried contacting them through their website and through email. Every time I called them I was unable to reach a live person. Today I finally reached a live person. She was absolutely horrible. I asked her where my package was and she said that it HADN'T BEEN SHIPPED! I asked her about what was going on with the package and she said that she couldn't not release that information to me, what company tells that their customers. She then said that she could see if they could have it shipped out by the end of the day. When I expressed frustration about having to call them to have my package shipped, she SAID THAT IT WAS MY FAULT FOR NOT CALLING THEM. I also felt like she was trying to cancel my order, what company proactively recommends cancellation. After proactively recommending cancellation she then told me that she could put a request in for a refund, but could not guarantee that I would get one! If I'm not given a tracking number with in the next couple days, I will most likely file a fraudulent activity complaint with the bank to have the funds refunded. I wish I would have read the reviews on this website before ordering.
#lovemyshoes
I was really pleased with my order and delivery time.
Bad Sizing
Skirt ran ridiculously too small...bought size large in women's for my 13 yr old niece that wears a 14/16 in girls, and the skirt was still too small on her. She would have needed an X in women's. That's just plain ridiculous. I planned to return the skirt but their return policy was one of the worst I've seen. Buy With Caution!
Great transaction
I received what I ordered and in a timely manner. I'm happy with my purchase.
WORSE CUSTOMER SERVICE...
I DONT HOW THESE PEOPLE ARE EVEN STILL IN BUSINESS. THEY HAVE THE WORSE CUSTOMER SERVICE, LIED ABOUT SHIPPING ITEMS AND THEY NEVER HAVE ITEMS ITEM STOCKING, THEY PURCHASING FROM OTHER PEOPLE AND PAYING FOR FASTER SHIPPING IS A WASTE OF MONEY.
Placed order
I have not received my tracking number of when my orde will ship is been almost two weeks
Less cost shipping
The shoes are cute but the shipping is very expensive which makes me not shop as much as I would like.
not happy
Zippers are broken on my sandals, customer service representative wasnt up to par
They run too small
All three were too small and i had to give em to my 17yr old niece. It looks good on her!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







