Pas de pression, ni de contestation, mais j'avais souscrit l'assurance complète... On a essayé de me surclasser, mais j'ai eu au final un gabarit correct
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Auto nuovissima e perfettamente in ordine. Staff di consegna cortese e professionale. Ci hanno dato un’auto anche migliore (Opel Mokka di pochi mesi e km) rispetto alla Polo prenotata. Consigliatissim... Se mere
Virksomheden har svaret
The car was great, the pickup was great. We picked up in Palermo, and dropped off in a different place, at the Catania Airport; we had to consult ChapGPT to find our where to drop the car because we c... Se mere
Virksomheden har svaret
La camioneta Nissan estaba en perfecto estado y 20000km. Lo hemos retirado en Florencia y devuelto en Palermo. Todo el proceso de check in y out perfecto. Ana y Francesco nos han hecho muy agil la dev... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Kontaktoplysninger
Via Umberto Giordano 8, 90144, Palermo, Sicilia, Italien
- +39 0916850991
Unisciti a MyLocauto Friends
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Locauto Group - Palermo Notarbartolo
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thank you for your feedback! Fausto
Très bon service
Très bon service, accueil agréable, je recommande vivement
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Locauto Group - Palermo Notarbartolo
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Palermo Notarbartolo - Airport
The pickup of the car in Palermo Notarbartolo was quick and smooth. Instead of Fiat Panda we got Opel Corsa. No problems with this, but we were missing a parcel/cargo cover so our bags were fully uncovered when we moved between accommodations. I asked the staff about it and they said there was nothing they could do about it.
The return of the car at the Palermo airport was quick and smooth as well.
I reccommend this rental company even when the missing cover caused us a few headaches on our trip.
1. september 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Dear Igor,thank you for your review.
We are glad to hear you enjoyed our service, though we apologize for the missing bag covers. We hope to welcome you back for a smoother experience next time.
Elisa
Besvarelse fra Locauto Group - Palermo Notarbartolo
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
l'alta qualità dei mezzi che mettete a…
l'alta qualità dei mezzi che mettete a disposizione
30. august 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Grazie! È anche attraverso queste belle recensioni che cresciamo ogni giorno! A presto, Enrico
La mia esperienza è stata buona
La mia esperienza è stata buona. Ottenere l'auto è stato facile. Restituire l'auto è stato facile. Il personale era molto gentile e cordiale.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Locauto Group - Palermo Notarbartolo
Wow! Una delle recensioni più belle ricevute fino ad ora! Grazie, Stefano
We got a great new car that was really…
We got a great new car that was really comfortable to drive. The staff were available when we arrived to organise pick. We picked the car up at Palermo, and dripped it off at a different location. The drop iff, at Lemeze Terminal airport was so easy and fast! I highly recommend!
1. september 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Besvarelse fra Locauto Group - Palermo Notarbartolo
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
La competenza e la gentilezza del…
La competenza e la gentilezza del personale le buone tariffe applicate ( senza deposito precauzionale ) le ottime vetture
20. august 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Grazie Sergio per il tuo feedback positivo! Siamo felici che tu abbia apprezzato la competenza del nostro personale, le tariffe e le nostre vetture. A presto!
Elisa
Nous avons apprécié la rapidité de…
Nous avons apprécié la rapidité de prise en charge et en langue française ce qui est facilite amplement l'échange.
Par contre l'interlocuteur a tenté de nous forcer a prendre une assurance à 400 euros en insistant lourdement sur le fait que nous prenions énormément de risques...
La voiture était en très mauvais état extérieur et lors de la restitution le loueur a essayé de nous imputer un dommage. Faites donc toutes les photos possibles avant votre location.
5. september 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thank you for sharing your experience. We are glad to hear that you appreciated the fast check-in process and that our French-speaking staff made communication easier for you.
However, we sincerely apologize if you felt pressured into purchasing additional insurance. Our extra coverages are completely optional, and our staff is trained to offer them transparently, without making customers feel obligated or pressured. We will definitely address your feedback with our desk agents.
We also apologize for the exterior condition of the vehicle and the misunderstanding during the drop-off. All pre-existing damages are recorded on the rental agreement before departure, but we agree that taking photos is always a good practice for everyone's peace of mind.
We appreciate your feedback, as it helps us improve our services, and we hope to welcome you back for a flawless experience next time.
Chiara
The car was new
The car was new, the delivery was fast , nothing was imposed . Super!
3. september 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Besvarelse fra Locauto Group - Palermo Notarbartolo
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Besvarelse fra Locauto Group - Palermo Notarbartolo
Ciao Alan,grazie per la tua recensione.
Siamo contenti che tu abbia apprezzato il nostro servizio e ci auguriamo di poterti rivedere presto per un'esperienza da 5 stelle.
Elisa
We had to pay an 200€ extra for…
We had to pay an 200€ extra for assurance, not indicated in the initial booking. It should be better indicated beforehand
17. august 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Thank you for taking the time to share your feedback. We are sorry for any misunderstanding regarding the additional insurance charge.
We would like to clarify that the extra coverages proposed at our rental desk are entirely optional. Our staff explains these additional protection plans at the time of signing the contract, but you are always completely free to choose whether to purchase them or not, based on your personal needs and preferences for peace of mind.
We value your comments, as they help us continuously improve how we communicate our services. We sincerely hope to have the opportunity to welcome you back soon and provide you with a 5-star experience.
Elisa
Besvarelse fra Locauto Group - Palermo Notarbartolo
Hello, so glad you enjoyed the trip with us, Fabio
Todo en orden
Todo en orden! El auto en buenas condiciones, nuevo. Lo malo es que el seguro q te ofrecen es muy caro…. Conviene contratar uno por fuera. Al final en precio es lo mismo que alquilarle a las grandes cadenas.
2. september 2026
Besvarelse fra Locauto Group - Palermo Notarbartolo
Dear Maria,Thank you for taking the time to share your feedback. We are thrilled to hear that you were satisfied with the excellent condition of our new vehicles!
Regarding your comment on the extra coverages, we would like to clarify that purchasing our insurance at the desk is entirely optional. While we understand it might seem like a significant addition to the base price, our premium coverages are designed to offer you maximum peace of mind, eliminating any excess in case of damage or theft. However, as you mentioned, customers are always completely free to rely on third-party insurance if it better suits their needs.
Our goal is to provide a high-quality service and top-tier vehicles, and we truly hope to welcome you back on your next trip!
Elisa
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