Life Alerts representative Natalie Piazza was easy the talk with, knowledgeable, and good listener. She explained everything with clarity and with a easy pace. All areas of Life Alert were explained a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience. Reasonable prices. Giving dad his independence still and had it with him even on the go. Natalie piazza was very friendly and knowledgeable on what we needed. Made us feel comfortab... Se mere
My experience has been great from the beginning. The sales rep, Adam, was very good. He clearly outlined the program then let me take some time before making a decision. I received th box of equip... Se mere
Kevin Carolan was an incredibly friendly, professional and knowledgeable representative who we met on our first phone call. He answered all our questions with patience, kindness, and an understanding... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1987, Life Alert is a pioneer in personal emergency response and medical alert protection for seniors and people living alone. For decades, Life Alert has helped people remain safe and independent at home and on the go by providing fast access to trained human emergency response during medical emergencies, falls, fire, emergencies away from home, and many other emergency situations. Life Alert is known for its focus on continuous protection, reliability, and human-first emergency response. Unlike devices that depend on daily charging or complicated technology, only Life Alert offers waterproof protection devices, including an On-the-Go device with GPS and a Micro Voice Pendant that never need charging, helping ensure protection is always available when needed most. Every 11 minutes, Life Alert helps save a life from a potential catastrophe. The company operates dedicated emergency dispatch centers designed specifically for emergency monitoring and response. Generations of families have trusted Life Alert for dependable protection, ease of use, and peace of mind during real-world emergencies. Widely recognized for its iconic “Help! I’ve fallen and I can’t get up!” slogan, Life Alert continues to focus on one mission: helping people live independently with confidence, safety, and access to real human help during emergencies.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everyone has been very thorough and…
Everyone has been very thorough and patient
Staff was patient
Staff was patient, thorough and made sure all my questions were answered.
Very detailed explanation of all…
Very detailed explanation of all products, services, and process.
Agent was very friendly and empathetic…
Agent was very friendly and empathetic with specific family situation causing this need. He explained everything in detail and made me feel absolutely comfortable with the purchase.
Repeated problems with the units
Repeated problems with the units since the start. They kept replacing them but that meant that for months we were paying for inoperable units. They cared more about their money than for my dad's safety and wellbeing. Custome Care rep Roman is rude an unprofessional.

Besvarelse fra Life Alert
I feel like I was taken advantage of…
I feel like I was taken advantage of and being sold things I did not need. All I wanted was the micro pendant for my mom. By the time the rep was done the monthly cost was up to $130. When I later asked her to remove the gps and panic buttons she made it sound like it would only make Pennie’s of a difference and did not want to change anything. Pennie’s add up when it’s by 24hr x 30 days. My mom is an 85 yr old widow and she cannot afford that. I got the shipment on hold but when I asked Jasmine Turner to verify it is cancelled she ignores me. She never ignored me prior to this request. I called customer care to make sure it’s cancelled and that my card won’t get charged, but they sent me through a half dozen people and finally right back to Jasmine. How am I supposed to make sure this is cancelled when the rep ignores me?
Paying commission to sell this for you is not the best plan imo
Easy sign up
Easy sign up. Mickey explained everything clearly and answered all questions.
Very knowledgeable and professional …
Very knowledgeable and professional and explain papers well
Well we had to call again a few times…
Well we had to call again a few times but got it working. And Jessica was extremely helpful!
Patience and kindness
Everyone I spoke to was extremely kind and patient. I use a wheelchair and have problems holding things.
The people that helped me: Dylan,Cherie and Marci are wonderful beacons of patience and kindness. Thank you p
How kind and helpful everyone was
How kind and helpful everyone was. Staff Customer Service and Service They answered all my questions. Great team effort!!
We have had support from the time I…
We have had support from the time I placed the order to after installation. My dad has a sense of security now. I am so thankful <3
Very soft spoken
Very soft spoken, they answered all my questions, they didn’t rush me through it, and was very polite and helpful and kind. I would recommend them to anyone. Thank you!
Terry Michael explained everything
Terry Michael explained everything. He answered all my questions.
Arlene is awesome!
Arlene is awesome! Professional and friendly. Knowledgeable too!
Wonderful service thanks to Frank!
Lori Marino was very helpful!
Lori Marino was very helpful and friendly. She explained everything and informed me what to do when the package arrives. She is very knowledgeable about how the Life Alert system works, the costs etc.
I truly value her expertise!
Thanks Gloria Radde, Mayer MN.
Bob did a great job of explaining the…
Bob did a great job of explaining the service and the equipment.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







