It’s not the fact that I am unlucky on this site that made me give 2 stars, really I would like to give just 1 star. Leo Vegas has no decent promotions at all! It is always deposit x amount and then... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Horrible site , 1000 of spins for a bonus when u get is x30 , and that is for years , im a idiot i keep coming back , stay away from this site , even streamers walk away from this site, and toughs go... Se mere
Virksomheden har svaret
Signed up, quick validation and easy deposit. Played the free spins after using required funds. Got lucky and made a nice profit. Winnings were transferred into my account same day. Highly recommende... Se mere
Virksomheden har svaret
Very efficient support, they will stay in touch with you on live chat till all is sorted. Very quick easy communication and problem solution. On top of all I mentioned I haven't expirience before suc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Play at LeoVegas Casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, enter to find out more!
Kontaktoplysninger
Storbritannien
- support-gb@leovegas.com
- leovegas.co.uk
3,7
Middel
401 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thought I had a big jackpot went on…
Thought I had a big jackpot went on mega then rolled bk to mini got £60 instead of 34 million 😡
9. december 2025
Besvarelse fra LeoVegas UK
Thanks for your feedback.
We understand your excitement and subsequent disappointment with the jackpot. We want to assure you that LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players.
All of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Can't win anything big ok joined 2 days…
Can't win anything big ok joined 2 days ago 160 deposited biggest win 7 pounds you put it on big wager spin never get bonuses at all. It you want to win anything big avoid
8. december 2025
Besvarelse fra LeoVegas UK
Hello John,
We're sorry to hear you're disappointed with your experience. We understand it's frustrating when wins don't meet expectations.
We want to assure you that all game outcomes are governed by a certified Random Number Generator (RNG) to ensure fairness, as required by our UKGC licence. The nature of slots means results can vary significantly.
If you need further clarification, please visit our Help Centre or contact our Customer Support team.
All the best, LeoVegas
Truth…
The company is shy of offers although the returns make up for that probably the site that’s most likely to more than triple your cash instead of taking it
6. december 2025
Besvarelse fra LeoVegas UK
Hello Pau,
That's great feedback, thank you!
We're delighted to hear that you're finding the site rewarding and feel the returns are fair. Hearing that you see us as a place where you have a real chance to win is the best compliment we could receive.
We wish you continued good luck.
All the best, LeoVegas
Welcome offer misleading
Welcome offer misleading. Free 125 spins not available till I've wagered £300 it's an outrage that's why I've closed my account
7. december 2025
Besvarelse fra LeoVegas UK
Hi Wendy,
Thank you for your honest feedback, and we're truly sorry for the frustration our welcome offer caused. We never want our players to feel misled, and we regret that the wagering requirements came as an unwelcome surprise.
We aim to be completely transparent with all our terms, and your feedback is valuable in helping us see where we can present this information more clearly for future players. We're sorry to see you go and wish you the best.
Kind Regards, LeoVegas.
Besvarelse fra LeoVegas UK
Hello Gary,
That's brilliant to hear!
We work hard to ensure a smooth and efficient experience for all our customers, so your feedback means a lot.
All the best, LeoVegas
Besvarelse fra LeoVegas UK
Hello Arturs,
That's fantastic to hear! Thank you so much for the positive feedback.
We're really pleased you had a quick withdrawal, as we always aim for a fast and smooth experience for our customers.
We hope to see you again soon!
All the best, LeoVegas
Besvarelse fra LeoVegas UK
Hello Emil,
Thank you so much for the positive feedback.
We're delighted we could provide the excellent experience we always aim for, and hope you continue to have a great time using our site.
All the best, LeoVegas
Definitely better than most casinos out…
Definitely better than most casinos out there. The RTPs seem real.
22. november 2025
Besvarelse fra LeoVegas UK
That's absolutely brilliant to hear! We're genuinely thrilled you are having a great experience with us. Knowing we deliver a positive time for you truly makes our day here at LeoVegas.
We really hope your future visits are just as fantastic, and if you ever have any ideas or suggestions on how we can make things even better, please don't hesitate to share them!
Kind regards,
LeoVegas
Being stake restricted for some reason!
Only been with them a couple of weeks and I'm now being stake restricted for some reason!
What’s that about?
Probably best to go elsewhere!
2. december 2025
Besvarelse fra LeoVegas UK
We're genuinely sorry to hear you're experiencing stake restrictions, especially so early in your time with us. We understand how frustrating and confusing this can be, and it's certainly not the experience we want for our players. Stake limits can sometimes be put in place for various reasons, including responsible gambling measures or regulatory requirements, but we absolutely want to help you understand what's happening with your account specifically.
The best way for us to look into this for you is if you could please contact our Customer Support team directly. They have access to your account details and can provide a full explanation and assist you further. We truly value your custom and hope that you keep enjoying our site!
Kind regards,
LeoVegas
Great site great choice of games and…
Great site great choice of games and fast withdrawals also good promotions
20. november 2025
Besvarelse fra LeoVegas UK
That's fantastic to hear! Thank you so much for taking the time to share your positive experience. We're thrilled you're enjoying the great choice of games, fast withdrawals, and good promotions. It's exactly what we aim for! We appreciate your support and hope you continue to enjoy playing with us.
Kind regards, LeoVegas
No one likes a bad looser
24. november 2025
Besvarelse fra LeoVegas UK
Hello,
Thank you for your feedback.
We strive to provide a balanced and entertaining experience for all our players, and we appreciate you taking the time to share your thoughts.
Please get in touch with our live chat team, and they'll be happy to assist you if needed
Kind Regards,
LeoVegas
Besvarelse fra LeoVegas UK
Dear Vivch,
We're absolutely thrilled to hear you consider us 'the best of all time'. Your feedback is the highest compliment we could receive and a huge motivation for our entire team.
Kind regards,
LeoVegas
So Far So Good
Nice clear site good range of games.Got a fair run on the slots that I played .Overall I would say to perspective players, give it a go , it's a lot better than many of sites that I have used in the past. If I manage to use a deposit / withdrawal method that is quicker I will give Leo Vegas five stars
24. november 2025
Besvarelse fra LeoVegas UK
Dear James,
We're delighted you find our site clear, appreciate the range of games, and had a fair run on the slots. We also take note of your comment on withdrawal method speed and greatly appreciate this feedback.
While we aim for swift processing, the final times can vary depending on the method used.
Kind regards,
LeoVegas
Besvarelse fra LeoVegas UK
Dear Mark,
We're delighted to hear you find our interface easy and smooth-running, and consider us 'Better than others'.
Providing a seamless and user-friendly experience is exactly what we aim for, so your feedback is a wonderful compliment.
Kind regards,
LeoVegas
Besvarelse fra LeoVegas UK
Thanks for your feedback. We understand your frustration with not being able to set your own limits. We want to assure you that LeoVegas is committed to providing a safe and responsible gaming environment, and our Safer Gambling tools are designed to help you stay in control.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Highly recommended
Highly recommended
Easy to contact for support, fast withdrawal.
15. november 2025
Besvarelse fra LeoVegas UK
Dear Lavkumar,
We're thrilled to hear you highly recommend us and appreciate the easy contact for support and fast withdrawals.
Providing excellent service in all these areas is what we aim for, so your feedback is greatly valued.
Kind regards,
LeoVegas
Told hour but was 6
Told it would take an hour, instead its come through at 6hrs later
21. november 2025
Besvarelse fra LeoVegas UK
Hi Lewis,
We understand your frustration regarding the withdrawal time and apologise for any confusion over the expected timeframe. While our standard timeframe for withdrawals is up to 3 working days, we always aim to process them as quickly as possible. We're pleased your funds were successfully processed in 6 hours. We appreciate your patience and hope this information is helpful for the future
Kind Regards, LeoVegas
Besvarelse fra LeoVegas UK
That's fantastic to hear! 😄 We're thrilled you're having a great experience with our quick and hassle-free withdrawals!
All the best,
LeoVegas
Customer service absolutely brilliant…
Customer service absolutely brilliant thankyou very much LeoVegas
17. november 2025
Besvarelse fra LeoVegas UK
Hi Anthony,
That's wonderful to hear, thank you so much for your kind words. Providing a brilliant customer service experience is at the heart of what we do, and we're delighted we could achieve that for you.
Kind Regards, LeoVegas
Besvarelse fra LeoVegas UK
Dear Shirley,
We're absolutely thrilled to hear you really enjoyed our site. Your enthusiasm and satisfaction are the highest compliment we can receive and motivate us to always provide the best possible experience.
Kind regards,
LeoVegas
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.