It’s not the fact that I am unlucky on this site that made me give 2 stars, really I would like to give just 1 star. Leo Vegas has no decent promotions at all! It is always deposit x amount and then... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Horrible site , 1000 of spins for a bonus when u get is x30 , and that is for years , im a idiot i keep coming back , stay away from this site , even streamers walk away from this site, and toughs go... Se mere
Virksomheden har svaret
Signed up, quick validation and easy deposit. Played the free spins after using required funds. Got lucky and made a nice profit. Winnings were transferred into my account same day. Highly recommende... Se mere
Virksomheden har svaret
Very efficient support, they will stay in touch with you on live chat till all is sorted. Very quick easy communication and problem solution. On top of all I mentioned I haven't expirience before suc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Play at LeoVegas Casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, enter to find out more!
Kontaktoplysninger
Storbritannien
- support-gb@leovegas.com
- leovegas.co.uk
3,7
Middel
401 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid at all costs
After creating account, being suspended same day, waiting 2 months they made a decision of their own to put me on “self exclusion” for 3 years without my consent or a phone call or chat. Total disgrace of shithole. Kieron’s a coward who has no courage to speak either.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra LeoVegas UK
Hey there!
Thank you for bringing your serious concerns about your account suspension and the self-exclusion to our attention. We truly sympathise with the significant distress and anger you are experiencing due to these account restrictions. Decisions regarding account management and safer gambling are made in accordance with our policies; our customer service team can provide a detailed explanation of your specific circumstances.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
LeoVegas
Their sincerity
Their sincerity, fairness, and policies are truly serious and reliable. Thank you from the bottom of my heart a safe and fair online casino that is always on time. 🙂🤗
4. januar 2026
Besvarelse fra LeoVegas UK
That's absolutely wonderful to hear! 😄 We're so happy that you trust us to provide a safe, fair, and reliable online casino experience.
We are delighted to read your kind words and that you are enjoying LeoVegas.
All the best,
LeoVegas
Besvarelse fra LeoVegas UK
Hi there Gillian,
We're absolutely delighted to hear your positive feedback regarding our clear and straightforward instructions!
It's fantastic to know that our efforts to make things easy to understand are enhancing your experience with us.
We continually strive to ensure all our guidance is as user-friendly and accessible as possible.
Regards
The LeoVegas Team
Absolutely crap
25. december 2025
Besvarelse fra LeoVegas UK
We're very sorry to hear you had such a negative experience with LeoVegas and want to assure you that we operate with integrity and adhere to all regulatory requirements.
If you have specific concerns, please contact our customer support team directly with your account details so we can investigate what has happened and help resolve this for you.
All the best,
LeoVegas
You loevages greedy people just don't like anybody winning big…
You just don't like anybody winning big ,you give maybe a little win then take twice as much why be so greedy also play fair I reckon I've had 3 diamonds about 15 time come on are you that skint and don't say( oh you could be going through a bad period) I'm not going to skint you playing bloody 20 pence a game come on don't be so greedy
1. januar 2026
Besvarelse fra LeoVegas UK
It is understandable your frustration with the lack of wins and your belief that we are unfairly influencing the game outcomes.
We want to assure you that LeoVegas operates with integrity and adheres to all regulatory requirements.
All our games use certified Random Number Generators (RNGs) to ensure fair and random outcomes.
We are committed to providing a transparent and enjoyable gaming experience and will take your comments on board.
All the best,
LeoVegas
Great service
29. december 2025
Besvarelse fra LeoVegas UK
Hi Samuel,
That's wonderful to hear, thank you so much!
We pride ourselves on delivering excellent service, so it means a great deal to our team that you've had a positive experience.
We're always here if you need anything at all. Thanks again for your kind words.
Regards, LeoVegas
Besvarelse fra LeoVegas UK
We understand that having betting limits in place can be frustrating and we are committed to reviewing our betting limits periodically, taking into consideration various factors, including industry standards and player feedback.
All the best,
LeoVegas
Besvarelse fra LeoVegas UK
We're thrilled to hear you're enjoying our fast payouts and good selection of slots! Thanks for the positive feedback!
All the best,
LeoVegas
Besvarelse fra LeoVegas UK
Thank you for your kind feedback - it put a huge smile on all our faces here at LeoVegas!
Here at LeoVegas we always strive to improve, so if you have any more feedback and/or suggestions then please do let us know.
All the best,
LeoVegas
Great offers
Great offers, smooth and easy to use website. I’ve been having a blast.
22. december 2025
Besvarelse fra LeoVegas UK
That's fantastic to hear! 😄 We're thrilled you're enjoying our great offers, smooth website, and having a blast on LeoVegas!
All the best,
LeoVegas
Great selection of games,,wonderful…
Great selection of games,,wonderful customer service very kind and helpful,great experience for sure
22. december 2025
Besvarelse fra LeoVegas UK
Thank you for your kind feedback, it put a huge smile on all our faces here at LeoVegas! We're thrilled you're enjoying our game selection and that you're happy with our customer service.
Here at LeoVegas we always strive to improve, so if you have any more feedback and/or suggestions then please do let us know.
All the best,
LeoVegas
Besvarelse fra LeoVegas UK
We're thrilled to hear you're having a great experience with LeoVegas! 😄 We appreciate your positive feedback!
All the best,
LeoVegas
Great company no scammers here
10. december 2025
Besvarelse fra LeoVegas UK
That's fantastic to hear! 😄 We're thrilled you trust LeoVegas and appreciate our commitment to fair play!
All the best,
LeoVegas
Andrea was helpful kind and worked fast…
Andrea was helpful kind and worked fast for me couldn’t fault her at all
18. december 2025
Besvarelse fra LeoVegas UK
Hi there Reece,
That's absolutely wonderful to hear!
We are incredibly proud of our team members, and it's fantastic when a customer takes the time to recognise their exceptional service.
We're delighted that Andrea was helpful, kind, and worked fast to resolve your query.
We'll be sure to pass on your glowing feedback to her and her manager, as it truly motivates us to continue delivering outstanding support.
Thank you for sharing your positive experience!
Regards
The LeoVegas Team
One big joker
One big joker, setleted bets in 12hours, another bet provider setled
Always bets in a second
15. december 2025
Uopfordret anmeldelse
Besvarelse fra LeoVegas UK
Hi there,
We acknowledge this feedback regarding the time taken to settle a bet. We understand that waiting for a bet to be settled can be a frustrating experience. While most bets are settled instantly, some markets can take longer pending official result confirmation, and we are always working to improve our settlement times.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns
Kind regards,
LeoVegas
I injoy playing and the the games
15. december 2025
Besvarelse fra LeoVegas UK
Hi Yvonne,
Thank you for this positive feedback. We are pleased to hear that players are enjoying the games and the overall experience on our platform.
Our aim is to provide a high-quality and entertaining environment for everyone, and your comments are much appreciated.
Kind regards,
LeoVegas
Besvarelse fra LeoVegas UK
Hello Armando,
Thank you for your feedback.
We're so pleased you had such an enjoyable time with us. We look forward to providing you with an excellent experience next time.
All the best, LeoVegas
Besvarelse fra LeoVegas UK
Thanks for your feedback! We appreciate you letting us know that you would like to see more of your favourite games on our platform.
We are always looking for ways to improve our offerings and will definitely take your suggestions into consideration.
All the best,
LeoVegas
Besvarelse fra LeoVegas UK
Thanks for your feedback.
We're sorry to hear about your experience and understand your frustration with the perceived lack of wins and bonuses.
LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players. All of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes, and the RTP (Return to Player) is a theoretical calculation over millions of game rounds and does not guarantee specific results for individual play sessions.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
A quick and easy with responses and…
A quick and easy with responses and reassuring me at all times thanks again
9. december 2025
Besvarelse fra LeoVegas UK
Hello Thomas,
Thank you so much for the fantastic feedback.
We look forward to providing you with the same great experience on your next visit
All the best, LeoVegas
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.