Not totally Legends fault, but after taking delivery of the order, part of it was broken as it had obviously been dropped during transit. There was no information on the packaging stating the conten... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From ordering to delivery was only couple of days. Parcel well packed and contents undamaged. Opened it straight away as last time I left it couple of months till colder weather and found small amou... Se mere
Virksomheden har svaret
Fantastic service and brilliant fire to make a statement in our garden. So much care was taken to deliver, put it together and then take time to go over all the things you need to know and ke... Se mere
The reason my experience was great is from the beginning the person who I dealt with was very helpful and informative about which parts that I needed.But unfortunately I found a slight flaw on one par... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Traditionally the fireplace was the heart of the home because it was your main source of heat. Today your fireplace should not only keep you toasty but also provide a stunning focal point in any space. With so many options out there it can feel like entering a minefield trying to work out which product is best for you. We understand this challenge. Our fireplaces are available in a wide range of customisable options and we have a team of experts dedicated to working with you to ensure the product you choose suits you just right.
Kontaktoplysninger
Mohawk Building, Gorse St, , BB1 3EU, Blackburn,, Storbritannien
- 01254 695244
- jack.calvert@legend-fires.com
- legend-fires.com
4,6
Fremragende
324 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great produce and brilliant service
Great produce and brilliant service. Online site easy to use, coals arrived the next day and they were very well packaged, which stopped any transit damage!
7. juli 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Ordered new coals for my gas fire
Ordered new coals for my gas fire. Found ordering easy to do and in my possession less than 24 hrs later. A fast and efficient service.
10. juli 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
GAS FIRE SURROUND PURCHASE
Staff responsive to questions about product detail, order delivered within a few days, well packaged.
7. juli 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
I have not received the order yet
29. maj 2025
Besvarelse fra Legend Fires
Hi Mr & Mrs Lewthwaite, I am sorry to hear you have had a bad experience with Legend Fires. Please could you email me at info@legend-fires.com or call me on 01254 695244 with your order number and I will look into it for you. Thanks, Jack @ Legend Fires
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Very personal
Very personal - fantastic service from start to finish, you can tell you’re dealing with a family firm that really cares about it’s products, services and customers- would highly recommend
22. maj 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
That’s got to be the fastest delivery…
That’s got to be the fastest delivery of ever, less than 24hours,and it fitted perfectly…
28. maj 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Legend fire cube delivered by two…
Legend fire cube delivered by two lovely chaps who built and demonstrated it excellently! Really usefulll having detailed info on use!!
5 star👍
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Helpful people on phones
13. maj 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Great product and service
We ordered the table top outdoor fire which was delivered and fitted by a very helpful gentleman called Carl.
Picked up the accompanying table from their site the day after , lovely people , may I wish u all the best for the future.
Highly recommended
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent service all around
Excellent service all around. I ordered a new set of coals for my fire, unfortunately one of the pieces was damaged in transit. When I phoned the company they replaced the piece without complaint and with next day delivery.
6. maj 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Good selection, great service, good value
Was looking for replacement coals and fireboards for my fireplace, rather than replacing the whole thing. Found legend Fires online, their website was easy to navigate, I found what I needed and it confirmed the parts would fit my fireplace. Placed my order, it arrived swiftly and well packaged. Would happily recommend them to anyone.
7. marts 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Prompt delivery good price but postage …
Prompt delivery good price but postage costs a bit steep but would order parts again knowing they are genuine parts
22. april 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Fast delivery and well packaged.
Fast delivery and well packaged.
The new set of coals have transformed the fire.
7. april 2025
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
I am well please with my cube delivered…
I am well please with my cube delivered by carl excellent service
7. april 2025
Uopfordret anmeldelse
Besvarelse fra Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.