We saw online photos of a Stihl strimmer harness for £40.49 & bought from this company. What eventually arrived was a strimmer harness made by Pirhana which is a cheaper version. On complaining to th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Crap communication. Waiting 8 days and no email from Royal Mail to say they even have the order (so not despatched?). No order updates (as promised if delayed beyond their 2 day despatch time). Phon... Se mere
Virksomheden har svaret
ordered parts for lawn mower on 7th June so far emails sent, phone calls made with no answer, web chat done with no reply, no idea whats happening maybe I will just contact bank as seems like a scam s... Se mere
Virksomheden har svaret
Excellent service, correct part delivered in 3 days - a tricky fit, so relieved properly machined, all belts lined up perfectly and up and running before the next storm! Highly recommend, Many tha... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Lawnmower Parts Online is the UK's largest Online Lawnmower parts Supplier who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery. We provide these parts at great factory-direct prices. We have an ever expanding range of filters, belts, cables, blades, service kits, etc. but if you cannot find what you are looking for please send us an email and we'll do our best to find it for you at a great price. We have access to parts for almost every make of lawnmower. We have access to parts for almost every make of garden machinery, so if you cant find an item on our site, just contact us!
Kontaktoplysninger
Unit H1, Tribune Avenue, WA14 5RX, Altrincham, Storbritannien
- 01615527924
- info@lawnmowerpartsonline.co.uk
- lawnmowerpartsonline.co.uk
3,2
Middel
97 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered and paid for parts in March…
I recommend with confidence. People work a lot, especially during this time of year when we all know the madness begins.
11. april 2025
Uopfordret anmeldelse
Callum really knows his stuff.
Callum was very helpful. My lawn mower lives because of him. Thank you Callum.
11. april 2025
Uopfordret anmeldelse
Has been impossible to contact about missing paid forparts
We ordered and paid for parts at the beginning of March and to date we have not received them 4th April 2025.
There might be a good reason for this which happens but I have emailed/phoned numerous time, even used their return call facility to no avail/I have also gone as far as send my query via the contact form on the website. So far at this date the service has been appaling
4. april 2025
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
We’re very sorry to hear about your experience and truly apologise for the lack of communication you’ve encountered. Our phone lines have been exceptionally busy recently due to high volumes of customer enquiries, and we’re working hard to respond to all calls, voicemails, and emails as quickly as possible.
We’d really like to get this resolved for you. Please could you email your order number to info@lawnmowerpartsonline.co.uk, and we’ll prioritise looking into this right away?
We fully understand your frustration and apologise again for the delay and inconvenience caused.
Kind regards,
The Lawnmower Parts Online Team
Great service and goods delivered as…
Great service and goods delivered as promised. Would recommend.
26. februar 2025
Uopfordret anmeldelse
Fantastic experience that truly deserves 5 Stars
Fantastic experience that truly deserves a five-star rating! The website is beautifully designed, making it easy to navigate through their extensive selection of products.
What really impressed me was the exceptional customer service. I had a few questions about specific products and the team responded promptly with knowledgeable answers.
Shipping was incredibly fast, and my order arrived well package.
Overall, my experience was fantastic and I can't wait to place my next order!
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
Thank you for your kind review! We're so pleased to hear that you had a great experience with our website, customer service, and delivery. We appreciate your support and look forward to helping you again in the future!
Had fantastic service from Freddy over…
Had fantastic service from Freddy over the phone helping me get the right part ordered.
Really appreciate your help.
Thank you!
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
Thank you for your review! We're delighted to hear that Freddy was able to assist you in finding the right part. We’ll be sure to pass on your kind words. If you ever need anything else, we're happy to help!
Great service fast delivery
Great service our new blade came so fast and we’re now ready for the spring and our first cut of the year
11. februar 2025
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
Thank you for your review! We're glad to hear your new blade arrived quickly and you're all set for the first cut of the year. If you need anything else to get ready for spring, feel free to reach out
Great customer service
Great customer service, knew the right part, ordered paid and received it within a few days. Great company to deal with.
4. februar 2025
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
Thank you for your review! We're pleased to hear you had a smooth experience and received the right part quickly. We appreciate your support and look forward to helping you again in the future!
Good company great prices and free…
Good company great prices and free shipping a big plus, an invoice included which is good to see and fast delivery via royal mail , good job
7. februar 2025
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
Thank you for your review! We're glad you’re happy with our prices, free shipping, and fast delivery. We appreciate your support and look forward to serving you again!
Wrong item
Ordered a carb for Stihl HS80 the only one listed on their site. What i was set was very different looked nothing like the image on the site (the image was an exact match to the original) took a while to get through to customer service only to be told there 3 different carbs, they offered to try another but opted to send it back for a refund and go to another supplier who can send what is ordered rather than trial and error. Waste of time and money, poor experience will not be using again. How hard is it to take a photo of the product you are selling and list it on your website?!?!?.
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
We’re sorry to hear that you were unhappy with your experience. The Stihl HS80 can indeed have three different carburetors, each with its own unique part number. We do our best to provide accurate listings, but due to variations in models, it’s always important to match the part number rather than relying solely on the image.
When you reached out, we offered to help resolve the issue by supplying the correct carburetor, but we understand that you preferred to return the item instead. We respect your decision and will processes your refund on your orders return.
We appreciate your feedback and will continue to improve our listings where possible. If you ever need assistance identifying the right part in the future, we’d be happy to help.
Besvarelse fra Lawn Mower Parts Online UK
Thank you for the review! We're glad to hear your order arrived on time. If there's anything else we can help with, just let us know
They made an error in the item sent to me
They made an error in the item sent to me, I contacted them and the correct item was sent at no extra charge and kept the old item. I was more than happy to send back but told to keep, well done in owning and fixing your error quickly
23. oktober 2024
Besvarelse fra Lawn Mower Parts Online UK
Thank you for the kind review! We're glad we could resolve the issue quickly and make things right. Our goal is always to provide a hassle-free experience, even when things don’t go perfectly. We appreciate your understanding and are here if you need anything else. Thanks again!
Besvarelse fra Lawn Mower Parts Online UK
Thank you so much for the 5-star review! We're thrilled to hear that you’re happy with the product, the price, and the quality. It’s great to know we could provide exactly what you needed. If there’s anything else we can help with, just let us know!
Besvarelse fra Lawn Mower Parts Online UK
Thank you so much for the 5-star review! We're thrilled to hear you were pleased with our speedy delivery. It’s great to know we could get your order to you quickly!
Thanks again for choosing us!
Excellent service
24. oktober 2024
Besvarelse fra Lawn Mower Parts Online UK
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a positive experience with us, and it truly means a lot to know our efforts made a difference.
Your support encourages us to keep delivering the best service possible. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Thanks again, and we look forward to serving you in the future.
Besvarelse fra Lawn Mower Parts Online UK
Thank you for leaving us a 4-star review! We're glad you had a positive experience, and your feedback helps us keep improving.
We appreciate your support and look forward to serving you again!
Besvarelse fra Lawn Mower Parts Online UK
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, and we're grateful for your support.
If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thanks again for choosing us!
All fairly good.
All fairly good.
The item ordered was dispatched in good time and arrived in reasonable time.
Didn't get email re. purchase or order dispatched updates etc. which you expect to get from online sellers. (checked and could not find any)
22. august 2024
Besvarelse fra Lawn Mower Parts Online UK
Thank you so much for your 4-star review! We're glad to hear that you're generally happy with your experience.
We noticed that you mentioned not receiving any confirmation emails from us. We’d love to look into this further to ensure there wasn’t a communication issue with your email address. Could you kindly contact us at info@lawnmowerpartsonline.co.uk so we can investigate and make sure everything is working smoothly for future orders?
Thanks again for your feedback, and we look forward to hearing from you!
Very good
Very good, advise given to start with and so far the belt for my lawnmower is good. Arrived quickly, thank you
20. september 2024
Besvarelse fra Lawn Mower Parts Online UK
Thank you so much for your order and the fantastic 5-star review! We're thrilled to hear you're happy with your experience.
Overall good experience!
Ordered a blade for my mower Aug 18th. I was informed by email the morning after (19th) that the item is due to be re stocked later that week and offered an apology and options if I could not wait. After looking around it seemed obvious this blade was low in stock everywhere, so I decided to wait. As this isn't the first time I've struggled to get this blade I replied and ordered a spare with them in the process. They both turned up on the 26th August.
18. august 2024
Uopfordret anmeldelse
Besvarelse fra Lawn Mower Parts Online UK
Thank you so much for your order and the fantastic 5-star review! We're thrilled to hear you're happy with your experience
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