Lawn Mower Parts Online UK Anmeldelser 

Competitively priced tractor mower deck, seems good quality, arrived bang on time, very pleased with it.

Don't bother, no communication and then 'magically' they send a tracking number when called after a week and a half and now it's en route from their 'secondary warehouse' in Ireland. The phone line is also 10-4, not 9-5 as per the website.

Good range of parts and helpful staff for those hard-to-find components. Great prices, better than many outlets. Good quick delivery too.

I ordered some parts on 16th July. Immediately received an email saying out of stock for 4-5 days. Happy to wait.
Days later received email saying no at least 4-5 weeks. Refund would be issued within 2 days. Several emails, even have a WhatsApp group (received response today saying it had been down?)
Ultimately - No refund so raised PayPal dispute and received refund.
What a complete waste of time.
Don't trust the feedback on their own webpage. I shave looked here first. Lesson learned.

Diabolical outfit, no response to emails regarding a simple question of have you posted item yet! If they just said yes then fine it is in the RM system and will arrive at some point, no, not a dicky bird, nowt, nothing.
Lucky I paid via paypal, so will be easy and quick the get a refund if I have no response by end of play tomorrow 15th July.
****AVOID this shower like the plague****

Placed an order on 27th June 2025, No delivery on a small package and it is now 12th July. Terrible customer service as other reviews mentioned and really slow delivery.
If you need a part in a few days avoid this seller.

For the second time, items showing in stock were not actually available and like other reviews on here I've just been advised that there will be a 7-10 day delay in delivering my order. Last time the problem was sorted quickly hence ordering again. I won't make that mistake again. Order cancelled.

Ordered replacement Stihl Hedgetrimmer blades on 15th April. The company took the money then the next day Dean Cooke from Ireland advised me there would be a 7 -10 working day delay before delivery. Tired of waiting and endless phone calls not being answered I sent an Email on 28th May requesting cancelation of order. The company acknowledged the cancelation request and Freddie asured me that he would request the order be canceled and I would be refunded. 15th June - Still no refund! My patience is exhausted, I need to take advise from Which? Legal Services.

Ordered a chainsaw clutch well in advance of when needed and emailed to tell me it's out of stock. Money already taken.
I'll now have to source another and wait for the refund so no saw when needed. Why are items available to purchase if not in stock? It's a bit frustrating.

dreadful supplier performance.
Strimmer air filter ordered 22 May; 9 days later no sign of any delivery. Phoned 29th to be advised it is now out with Royal Mail.
Will NOT use this supplier ever again. Sussex based customer

Hi What a great company .Great price ,great product ,
Great service ,! Very quick delivery and my product was
Very well parcelled up. .Would most definitely use this company again.

Item out of stock I said I would wait but still not received well after the 10 days they said it would take. Communication is terrible as they send one email saying they will investigate then nothing still no goods but still charged for them... I would not recommend....

In response to your response tried contacting you just get one email back then no follow up over and over...

So, ordered belt on Sunday and it arrived Thursday but they had picked the wrong one. It was also not a Genuine belt but alternative brand. Emailed and called and after a long time on hold got the option for a call back. A lovely lad called Callum called me back. We had a debate about the website description of OEM which suggests to me an original genuine belt, however, the company interpret it as meaning a belt built to the OEM spec but can be an alternative brand. I wanted an original so cancelled my order. They have provided return postage due to picking error. I await a full refund on return which they have promised. I can’t give 5 stars based on the picking errors and telephone wait time. I also think that OEM should mean it’s a genuine part from the OEM rather than just the spec but perhaps that’s up to interpretation.

Callum was helpful and polite and quick to resolve so pay rise for Callum!

Never able to speak to anyone on the phone, on hold for 20 mins at a time then cut off, ordered 12 business days ago and still not received my order, although they quote 2-3 and charge you for the privilege.

Took payment for two replacement lawnmower blades on 7th April. After a problem somewhere with email notification since, we now have confirmation that the order is already on the way. Thank you for sorting this out.

Fantastic delivery within 3 days after order on line. No fuss or hassle with order correct parts sent. Happy husband with sharp blades on his ride on. Thank you will use again if needed.

Excellent customer support from Callum in customer service. Identified correct belt ( I had ordered incorrect part) and arranged same day delivery...at a great price

The company was going through a bad patch with not enough staff to answer phones, but they assure me that has been fixed and after I managed to speak to somebody they were very helpful and delivered what I needed. Finally good service and good value.

Ordered my hedge trimmer blades from Lawn Mower Parts online which arrived on time.
Good communication and excellent service. Would recommend