Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Premetto che ho contribuito alle prime due campagne su Kickstarter e devo dire che gli unici problemi sono stati di comunicazione. Nulla da dire riguardo la qualità dei prodotti di fatti ho appen... Se mere

Bedømt til 5 ud af 5 stjerner

Honest folks creating truly the best frames at affordable prices. Even my local optician was amazed by the quality and asked me where did I purchase the frame from. Purchased 2 via indeigogo pla... Se mere

Bedømt til 5 ud af 5 stjerner

My experience with lance glasses was just perfect! Excellent customer support, amazing product with fine details and surprisingly good quality lenses. Side note: I own a pair of Paris Havana Sungl... Se mere

Virksomhedsoplysninger

  1. Solbrillebutik

Oplysningerne kommer fra forskellige eksterne kilder

The first luxury glasses combining the finest materials and design with the most advanced technology


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

399 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience, easy to order and to find the pair of glasses that I needed. I recommend Lance Glasses for your futur investment. Comfortable and design, that is what we are looking for!

19. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience

My experience with lance glasses was just perfect! Excellent customer support, amazing product with fine details and surprisingly good quality lenses.

Side note: I own a pair of Paris Havana Sunglasses and I can recommend them to any face shape, style or gender as they are versatile enough to match anybody.

12. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A great place to buy your glasses from

A great place to buy your glasses from. I've always struggled finding glasses that can fit my small face until Lance. Beautiful designs and enough options to choose from, my favourites are Steve smart rose and Haussmann smart gold. Also great packaging, I love they are so lightweight and happy with the price :)

11. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great buying experience

I recently bought my first pair of glasses from them and I am completely satisfied. They even advised me how to complete the form of purchase based on the medical prescription that was not very clear for me. For me the buying experience was like purchasing from the luxury brands, but less expensive: great communication, fast shipping, high quality and very stylish product. Thank you!

1. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

High quality at affordable price

I wear glasses for many years and the biggest inconvenient for me is choosing between prescription glasses and sunglasses during the sunny days.
An usual 2in1 pair can be very expensive and not that practical though, so I am happy that the glasses I took from Lance can meet my both needs at a very affordable price.
This is why I`ve decided to take a second pair from Lance, very good quality for the prescription glasses, the sun clip is really practical and now I can match the frames I have with all my outfits.

26. januar 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Lost money !!!

Lost money !!!! I ordered my prescription sunglasses through their kickstarter campaign. They sent the wrong prescription and wrong lens package. They asked me to re-send the prescription which I did immediately. After multiple excuses for not receiving the glasses, they stopped answering my e-mails. A third party (Trustpilot) asked me to send in the resons for my bad review so that the company can "fix the problem" (which I did) and I have heard nothing back. Very poor customer service when they take your money and never ever follow up when the customer receives nothing!! Signed ;Alex von Kleist

25. januar 2021
Uopfordret anmeldelse
Lance Glasses-logo

Besvarelse fra Lance Glasses

Alex. Sincere apologies and thanks for coming back to us 2 years after we sent you your rewards and then replacements beginning of 2019.
We indeed took into account your remarks regarding mirror lenses that we could not produce as communicated through our first 2018 campaign.
We also got your very first ticket yesterday. We never heard from you that your prescription was wrong. If it is the case, can you please send your original prescription to gonzague@lanceglasses.com?
If we made any mistake, we d send you a new set immediately.
We have now a very efficient support team, do not hesitate to come back to us as you did opening your first ticket yesterday. We ll figure it out together.
Thanks for your support and resilience on the matter.
Lance Team

Bedømt til 5 ud af 5 stjerner

Just received my pairs I ordered on…

Just received my pairs I ordered on their website, perfect fit and excellent quality. They arrived in no time. My prescription is on top! Really recommend , far beyond any online glasses i have been purchasing until now. Definitely recommend!

21. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy with my 1st Lance pair of eyeglasses!

Just today, I got my first pair of Lance Rx glasses. I got a pair of the Haussmann Bold - Crystal Matte - and they look awesome. The Rx also feels accurate.

I was initially concerned about buying from Lance because of some negative reviews about the glasses not arriving or arriving very late. As such, I decided to reach out to the folks at Lance and literally told them I was concerned about ordering from them because of the negative reviews but that I really liked the style of their glasses. Someone named Christina replied very quickly and confirmed that they had had issues with shipping early in the pandemic but that those issues had since been resolved. She was right.

I ordered my 1st pair of Lance glasses on January 8 and received them today, January 14. Of note, I also ordered from an American-based company (ClassicSpecs.com) on the same day (Jan 8) and those glasses have yet to arrive - they are scheduled for deliver on Jan 19.

I am personally definitely going to continue buying from Lance in the future. I highly recommend them.

15. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered my first two pairs on…

I ordered my first two pairs on kickstarter and after a while I received them and they look great, feel great and provide an excellent clarity. I have -6 and -7 for viewing the distance so I went for thinner glasses. The view is great in all corners of the glasses, something that often falls short since you have such 'thick' lenses. I did have one issue with one of the metal frames: corrossion. But I am very happy to say that Christina was wonderful in her customer approach and she gave me a brand new frame as a solution. Great glasses, great price and great customer service. I have read some bad reviews and only a few have merit. This is a company trying to push forward to offer more folks a good valued product at a decent price. Keep it up and launch the European platform soon ;).

6. januar 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Finally my problem is solved !!!

This is what I've wrote after receiving my order and it was the truth, after +/- 1/2 year of negotiating with Lance co-operator Cristina I finaly received a brand new pair of glasses which wasn't scratched and was in verry good shape!! so if you have some problems with Lance don't hesitate to negotiate with them to get it right !! "I wrote a bad 1 star review with foto's of my damaged glasses, it would be 0 starts if possible, and lance reply me on whatsapp, I received many promisses from Karim but none of them has been fullfilled, stil have 1 pair of damaged glasses, as reply from Karim on Trustpilot I received a message that Lance doesn't recognize me as a customer !!! but on whatsapp he asked me to remove his mobile number !! He also replied me on trustpilot with the message that I refused to pay the customs but I never received my order before because Lance wrote me that my order was lost so Lance send me another pair but fully scratched, frame and glasses !! sorry Lance but your service isn't what it should be, so readers of Trustpilot,, don't order glasses at Lance !!" So now I'm satisfied !! Thanks Lance Cristina !!

28. december 2020
Uopfordret anmeldelse
Lance Glasses-logo

Besvarelse fra Lance Glasses

Thanks Willy for your multiples feedback. Once more, it is impossible you received your glasses in such state. We have a very strong quality control in place and only brand new product from our line as we never reintroduce returns. We thank you for your reviews here and unfortunately won’t change at any point by your multiple attempts to blackmail us.
Lance team

Bedømt til 5 ud af 5 stjerner

2nd to none, best glasses for me

This is my second purchase on Lance, each pair is much beyond any other thing I had before.
Its precise, its designed, the amount of features the lenses have is second to none.

22. december 2020
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I have had a pair of Lance Glasses…

I have had a pair of Lance Glasses since they started in business. Took quite a long time to get the first pair and there was a pronounced ripple in the coating on one lens of that original pair. Took some time, maybe a few weeks to get the repaired glasses back but since they were repaired, I have liked the glasses a lot and the prescription has been accurate. I ordered a second pair recently and these came through without a hitch.Quality seems good. I ordered these without the photochromatic feature as I wanted a second pair without that feature. The new glasses are 'haussmann bold' and I like the design and quality. I think Lance has done a good job of improving all their ordering protocols. My only complaint is that from the time I received notice of completion to the time the glasses were delivered it took two, possibly three, weeks. A week of that time the finished glasses seemed to be sitting in UPS's China warehouse? Lance could improve their communication with online clients. Otherwise, great glasses at a good price.

18. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Warby Parker upgrade

Usually I shop pretty cheaply for glasses, but this time decided to splurge a little on Lance. I got the Havana frames, and had a perfect experience. The frames came quickly; are well-made; and get a ton of compliments. They're better-made than the several Warby Parker frames I've had, and more stylish. I'm surprised by all the bad reviews, and super happy with my experience — I'll order from Lance again!

17. december 2020
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Glasses are ok; experience was terrible

Glasses are ok - they look much nicer online than they are in real life. They're not bad, just ok. BUT, the customer support and experience was terrible. They're very non responsive and not helpful. There were months delays on my order and it was painful trying to get updates from them. Honestly, it's not worth the hassle - take your business elsewhere, there's lots of good options.

17. december 2020
Bedømt til 5 ud af 5 stjerner

An experience quite contrary to some of the negative reviews I've seen

I'm a bit surprised to see a lot of the reviews on here. I first backed Lance Glasses on either Kickstarter or IndieGoGo (I no longer remember which one). I got myself a lovely pair of glasses which are round, slim with a teal rim.
I loved the pair so much that I ended up ordering another pair as well. I think they're the classic wayfarer in matt green.
I absolutely love the glasses and so do many of the people I meet who usually compliment them.
They are, by no means, cheap! But then again neither are Rayban or any of the other big brands. I would much rather pay a higher price to a startup that's trying to do something nice than to help an already big company take that one step closer to monopolising the market.
I could not afford the sun clip this time but I'm pretty confident that I'll buy another pair and will probably get them then :)

16. december 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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