Laced Hair Anmeldelser 

112
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Laced Hair has been my go to line of extensions for YEARS. I have tried many other brands for different projects or shoots, and the hair is never as good as Laced. You get what you pay for, strong, th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve been using Laced Hair for quite a few years now. The quality is outstanding! I used to use Bohyme before their quality started to go down, hence the switch. Ive been using real hair extensions... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Absolute garbage hair extensions. They are not using real hair - it is cheap synthetic hair colored to make them appear like it’s remy but I promise it’s not. After one wash so much color came out in... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I’ve been in IBE extensions for almost 5 years and tried many different brands. I was actually a model for this brand and was so excited! Unfortunately, the hair has been a big let down. It doesn’t pl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af hårextensions
  2. også i
  3. Engrossalg af skønhedsprodukter
  4. Hårproduktbutik
  5. Kosmetikbutik

Skrevet af virksomheden

Laced Hair is a women owned hair extension and hair care brand based in Salt Lake City, Utah. Founded in 2010 by Lacy Gadegaard-West, we create 100% ethically sourced Remy human hair extensions for stylists and their clients, in a wide range of colors, lengths and methods, including tape ins, hand tied and interLACED wefts, keratin bonds and clip ins. Our Laced Hair Care line is professional scalp and hair care made to keep both natural hair and extensions healthy, soft and lasting longer, from our Scalp Serum and Scalp Exfoliating Shampoo to our Hydrating Oil and Conditioning Masque. Through Laced Academy, we train and certify stylists in extension methods, color matching and installation, both in person and online. Salons can grow with us through our Hair for Days wholesale program, or launch their own extension line with our White Label program. We also run the Laced Hair Foundation, a 501(c)(3) nonprofit that gifts extensions, toppers and wigs to women experiencing medical hair loss. Questions about color matching, care or your order? Our team is here to help at customercare@lacedhair.com, and you can shop and learn more at lacedhair.com.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(112)

15 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

They feel and look great but I just got…

They feel and look great but I just got them installed 2 days ago and just washed them for the first time last night. My extension hair has been coming out in huge clumps and still doing so, not sure what's going on just reached out by email.

10. oktober 2023
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Beth, we're so sorry to hear about the shedding after your first wash. That's not normal and we want to help. Please contact customercare@lacedhair.com with your order details so our team can look into it with you. The Laced Hair team

Bedømt til 1 ud af 5 stjerner

Received bad product

Received bad product. Reached out to customer service to question their product. Was questioned on every possible thing from my products to my care to my installation time to find out that I could quite possibly have received bad hair.
At the price I paid, and what I pay for installation and removal, the only solution is to have it removed and send it in with a free label on a chance the quality will find something wrong with it.
I have used other brands in the past. I loved Laced colors, but quality is lacking. Hair feels like straw, looks unnatural, will not dry with my Dyson Airwrap or curl with it either! You are selling bad product without remorse and that makes for bad business! I truly hope you change your ways or your product, because this is a huge investment for people!

9. februar 2023
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Jodi, we're sorry this felt like an interrogation, that's not how we want any customer to feel. We ask about care and products only to find the cause, but we know it can be frustrating when you've made a big investment. If you're open to it, please reach out to customercare@lacedhair.com and we'd love to help. The Laced Hair team

Bedømt til 5 ud af 5 stjerner

By far the best hair extensions out…

By far the best hair extensions out there. I’ve worn extensions for over 15yrs and have tried every brand. My hair always lasts about a year and still looks good, which is definitely not the case with other brands. I am frequently asked what brand I use because the quality is just unmatched. If you’re going to make the investment on extensions, this is the hair you want.

1. december 2022
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thanks Brittany, so happy to have you as a customer!

Bedømt til 5 ud af 5 stjerner

I have been going to the Laced Salon…

I have been going to the Laced Salon for 3 years and have loved it!! I feel so grateful I have found the salon for me. It’s so beautiful in there and they treat me so well. But even more than that is the quality of the service- my hair has never been better!! Even with extensions in, I have so much growth! The best hair you’ll find on the market too! I can go over a year without needing new hair. Worth the investment!! Cannot rave enough about this brand and salon!

24. januar 2023
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thanks for the fantastic review and continued support Danielle

Bedømt til 5 ud af 5 stjerner

This is my absolute favorite salon

This is my absolute favorite salon! Everything is always so clean and my hair looks INCREDIBLE when I walk out the door! Lettie is so talented and sweet:) She also teaches me how to style and take care of my hair at home. My hair has never looked better and it's SO HEALTHY! Book your appointment like right now!

14. december 2022
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thanks for the kind words Kari

Bedømt til 5 ud af 5 stjerner

I used laced tape in extensions while I…

I used laced tape in extensions while I was as going through an awkward length. Not only was I happy with the quality of the hair but also happy with color and extra volume.

11. december 2022
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thanks Vandy, glad to hear you had such a good experience

Bedømt til 1 ud af 5 stjerner

I am baffled by how bad these…

I am baffled by how bad these extensions are. This company used to be great.
Both my sister and I have used laced extensions, however both of us bought have had the worst experience this year. We use different colors and we both bought around the same time....twice! We have decided it would be better to buy cheaper hair, because the quality would be the same.
Don't waste your money. It's n of t worth the risk to end up with straw.

25. december 2022
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Jennifer, we're so sorry you and your sister were disappointed. We'd truly love the chance to earn back your trust. Please reach out to customercare@lacedhair.com anytime and our team will take care of you. The Laced Hair team

Bedømt til 1 ud af 5 stjerner

Really really bad quality hair

Purchased these through my stylist and they are absolute garbage!! This is really cheap hair and the same cheap quality you would find on Amazon but at triple the price. I had tape ins put in and after one week they tangled horribly and looked like doll hair. They 100% looked fake and nasty. My stylist thankfully agreed that they were trash and she took them out and found a better brand that she reinstalled for free, however it cost us both time and money which is unacceptable. Look elsewhere if you are looking for quality extensions.

9. december 2022
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

We're so sorry your tape ins tangled so quickly, that's not the experience we want for you. All Laced hair is 100% Remy human hair, and we'd love to help figure out what went wrong. Please reach out to customercare@lacedhair.com. The Laced Hair team

Bedømt til 5 ud af 5 stjerner

I would go to anyone but Eden

I would go to anyone but Eden, I spent about 4-5k in her chair and she was so rude and acted like she was the best of the best. She did seem to have personal things going on so I tried to be understand however she lets it interfere with her job. I get it that life sucks but she was so rude to me and just didn’t even care how much time and money I spent in her chair. I was just another number not a person with feelings. I was only being charged 100 until I went to her and they were suppose to honor the 100. But she didn’t and another time I was suppose to get half off. But she didn’t, she said sorry it’s policy. She is young and has very little or lack of knowledge when it come to sympathize with her clients. Then another time she made an appointment without getting my credit card and I called 2-3 days later and I canceled my appointment at 1pm because there was a miss communication of what I needed but by 2pm I decided never mind let’s do it so I called back and they still had my appointment available so when I went to rebook they said okay we need a credit card. But I was and have never been asked in the 3 years I’ve gone there. It was fine I just wasn’t in a place I had it handy, I asked to call Monday and they insisted that I have to give it to them. I was never aware nor was I asked before and literally within an hour of canceling and rescheduling all
Of a sudden the policy changed and when I asked to speak to a manger or someone they told me
No one was there. Then Eden got on the phone and made it seem like oh okay we’ll make sure it’s taken care of then shortly after I got a text on Istagram, not a phone call, but she wrote to me about how she felt I was being unprofessional. Ironic if you ask me. And never took accountability for her mistake. But also she cut my real hair when she did my extensions. I had to go back 3 times to get adjustments or things fixed. I love laced but I would avoid going to Eden.

8. april 2021
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thank you for your honest and candid feedback, I've passed this information along to our Salon Manager so she can address the situation directly.

Bedømt til 1 ud af 5 stjerner

Terrible quality

These were the WORST wavy extensions I have ever purchased. I wore them for less than a week. They would not dry wavy, or keep a curl. Honestly felt like horse hair. Do not waste your money. I tried everything to get them to work. Complete waste of money.

29. januar 2021
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Hi Jessica, I'm so sorry to hear about your bad experience with our Waved hair. Since hair extensions are an organic product it is possible to get bad batches, which it sounds like you are experiencing. We'd love a chance to make this up to you. If you could please send me your order number I can get it to our customer service team to begin working on a resolution.

Bedømt til 1 ud af 5 stjerner

WORTH YOUR READ- SAVE YOURSELF FROM A…

WORTH YOUR READ- SAVE YOURSELF FROM A TERRIBLE COMPANY! LOOK AT MY PICTURES. I am so sad to write this post as I was so so excited to get my hair done at laced hair salon. I went in for a consultation where they told me the cost of hair I would need for my current hair length and thickness. They also told me about the installation fee and I agreed to that. At my appointment she (Amanda w.) put in the hair she stated would be good for me. After the hair was already in she told me it didn't look good and I would need MORE hair. I should have stopped her at that point and had her take out the hair and leave. But I was so excited for extensions that I believed adding more hair would make it look right. First they didn't tell me how much the additional hair would cost until after I went to check out and pay. She put in the extra hair and cut and blended it. She thinned out my own hair quite a bit. She told me she thinned it and blended it the most she felt comfortable with and I trusted her it looked better. I felt a little stuck but I had to leave right away because I had to pick up my kids so I didn't examine the back of my hair after she said it looks good. I trusted them that the hair looked good. I was shocked at the price point when i checked out to leave but the hair was already in and I had to leave. I was mortified when I got home to see that I had paid almost $800 for horrid hair. There was a straight line of my own hair and then the extensions right under it. There was no blending. I would have needed probably 2 more bags of hair for it to even blend well. This would have meant my original quote in the consult should have been well in the thousands. If I would have known that I would have declined their service because it would have been out of my budget. I can't believe a trained hair salon specialized in extensions wouldn't know this and HONESTLY tell me how much hair I would need for it to look right and to look like the pics they advertise. I felt so deceived and sad. I called to talk to the stylist and they told me to DM her on Instagram, she wouldn't talk to me on the phone. I sent her a nice message saying it didn't look right and I wasn't sure what to do next and she then BLOCKED me and never responded. So I asked to speak to managers. All they told me was they don't do refunds and I can't give back the hair. Their fix for this was for me to come in so they could cut away and thin my hair. The stylist already did that and told me she had thinned it to the max she felt comfortable with. I didn't want my hair thinned and cut away more so they said I would have to BUY more hair for it to look right. WOW. That was incredibly out of my budget so I couldn't do that. I tried and tried for and no one would respond nicely to me or ever even acknowledge that my hair job looked horrid. I tried to talk to the owner many times on the phone and they always told me she can't come to the phone. So finally I found her on instagram and messaged her until she would respond. The owner finally said she was refund me a portion of it ($390) and never did. So I ended up having my bank dispute the charge so I could get the money back she said she would give me. She declined the dispute and didn't give any funds back to the bank. She (or whoever handles their disputes) also submitted a fake receipt along with my original receipt that they were stating was mine to wrongly prove that I was a prior happy customer and never tried to get a refund in the past. Guys, this is fraud as she used this to win the dispute in her favor. I attached photos for you to see. The one for $789 was mine and the one for $368 is some random receipt with my same card digits. I still haven't seen a dime. So so sad with the service of this company. I had to have my husband remove the hair for me the next day because of how bad they looked. I couldn't work or go in public feeling good about myself. I cant speak to the quality of the extensions because I didn't have them in for more than 30 hours. However they did bleed color in the shower and smelled very strongly of chemicals. Which I have read is a common complaint of other customers. Ive had extensions in the past from another stylist and company and LOVED them, they did an incredible job so I do know what good extensions are. And you should not have to have your hair styled and curled by an iron for them to look good. Great extensions looks flawless and blended even when air dried. SEE PHOTOS ON YELP.

9. juli 2020
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Madison, we're truly sorry about your experience. We know this was a while ago, but we never want anyone to leave feeling this way. If you'd ever like to talk with us, please reach out to customercare@lacedhair.com. The Laced Hair team

Bedømt til 5 ud af 5 stjerner

they suggest what hair extension is…

they suggest what hair extension is better to me and it really suits me!! really love it!

9. juni 2020
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Joyce, we're so happy we found the perfect match for you! Thank you for the love. 💜 The Laced Hair team

Bedømt til 5 ud af 5 stjerner

This class was great

This class was great! Lacy totally helped me take my extensions to the next level! What a great company!

22. maj 2020
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thanks Janelle, so glad you enjoyed it!

Bedømt til 5 ud af 5 stjerner

Online Education through Laced was 100% worth the investment.

I was so happy when I learned that Laced Hair was providing online education. During COVID and being out of work it is nice to be able to refresh and continue your education in the safety of your own home. The presentation was amazing, I was super impressed. I learned so much that I didn’t learn in past extension classes. I will definitely be taking future education from Laced Hair!

20. maj 2020
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thanks for the great review Alexa!

Bedømt til 5 ud af 5 stjerner

Laced hair refresher course

Lacey is very professional, knowledgeable, and kind! I loved her refresher course, and I love the support from her and her team!

20. maj 2020
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Thank you for the kind words Ashtyn, we love to help!

Bedømt til 1 ud af 5 stjerner

NOT HAPPY WITH LACED EXTENSIONS

I recently purchased laced hair extensions from my hair stylist. I had them put in this last Friday. I do not like them at all!!! They are very thick, so much that I am can hardly sleep. When I talked to someone in the salon in Utah they asked what kind I had and it was determined it was the machine sewn wefts. The girl said they sounded like they might be stacked too??? I have two rows and they are both pretty thick, it seems like a rope around my head. I have worn Great Lengths for many years and I was convinced these would be better even less costly. I can hardly tell when my Great Lengths are bonded in my hair. They are very small and hardly notice they are in my head!!! I will have to deal with paying for them to be put in my hair and now to be taken out after less than a week, but i would greatly appreciate a refund for my hair purchase!!!

I await for your reply,

Linda Ellison
(209)988-1946

12. maj 2020
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Hi Linda,

We are so sorry you did not have a good experience having your Laced Hair installed. We would be more than happy to refer you to a Laced Hair certified stylist for proper installation, our customer service team has been in touch and are happy to help!

Bedømt til 1 ud af 5 stjerner

Horrible hair quality and equally bad customer service

Horrible hair quality and customer service. I've had my hair extensions in for a month and the hair extensions are shedding like crazy. Their customer service is a joke, they do not issue refunds on their poor quality hair. They offered for me to return the hair so they can "take a look at what's going on". This look is an exorbitant cost to me as I have to pay to remove the extensions and the pay to reinstall when I receive the hair. Do not recommend purchasing hair from here. It's poor quality they will just shed and you'll be out $$$$$

7. april 2020
Uopfordret anmeldelse
Laced Hair-logo

Besvarelse fra Laced Hair

Maggie, I'm so sorry that you had such a poor experience as we understand that extensions are a major investment. There are many things that can happen after you receive your hair extensions that can compromise the integrity of the hair, this is why we try to find out as much as we can about the installation and any coloring processes used when customers have a problem with their hair. Unfortunately, every once there are situation that do require us to actually get our hands back on the hair to better asses the issue. Our customer service team will be standing by, ready to help, if you change your mind.

Bedømt til 5 ud af 5 stjerner

consistent quality you can count on

consistent quality you can count on, always beautiful!

5. marts 2020
Laced Hair-logo

Besvarelse fra Laced Hair

Jeanne, thank you! Consistent, beautiful hair is exactly what we work for every day. 💜 The Laced Hair team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere