I bought a cot bed mattress from Kub Direct and am very happy with the mattress, the matching protector, and the customer service. The mattress is a perfect fit in the cot bed frame: snug and tight... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered the Cream coloured rocking chair with footstool from KUB and it is brilliant! Really well made wood and foam padding, really good quality. The sliding/rocking mechanism is great and super sm... Se mere
Virksomheden har svaret
The chair has nice colour, comfy fabric. The minus is that I am 107kg heavy. The it's bearings works around 6 month for my weight. The item is tested for 110kg and recommended for 100kg. That is manuf... Se mere
Virksomheden har svaret
We have purchased a KUB mothercare chair several years ago from John Lewis. Years later, having used the chair to nurse 3 of our children, the chair is still in good working order. HAving lost a screw... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since our establishment in 2007, Kub Direct has become well known for its range of quality nursing chairs, cots, baby mattresses, and toys that are sold directly to you at wholesale prices. Over 100,000 happy customers later we have cemented our reputation for providing safe and reliable products and great customer service. We understand that having a baby can be an overwhelming experience, but we are here to put your mind at ease and make the process of finding the right products for you and your baby as stress-free as possible.
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- 01923270300
- customercare@kubproducts.com
- kubdirect.co.uk
4,4
Fremragende
956 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality product
Great quality product. Does what it says on the website. Would recommend.
25. april 2024
Besvarelse fra kubdirect.co.uk
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Packed well
Easy to deal with. Delivery came earlier than expected and packed well. Helpful when I emailed them a question.
23. april 2024
Besvarelse fra kubdirect.co.uk
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers.
Glider chair
Prompt delivery. Box a bit damaged and a tiny chip out the paintwork but it’s not seen. I believe this was the delivery company and the package wasn’t dispatched like this.
I got this chair for my summerhouse. It has good support for my back and the recline is an added bonus. It was easily put together and seems to be sturdy enough. Time will tell. Cushions are nice and firm and I don’t think they will sag easily. I got this chair with £100 off and think it’s fab for the money. Would recommend.
25. april 2024
Besvarelse fra kubdirect.co.uk
Thank you for your excellent rating with us! We are really grateful for your comments and hope you enjoy lots of sunny days with the chair being in your summerhouse! How lovely!
Lovely service
Lovely service, the delivery guy helped me to bring in the massive box. He was very nice and pleasant. I absolutely love my chair its so comfortable and well worth the money! Thank you
19. april 2024
Besvarelse fra kubdirect.co.uk
We really appreciate you taking the time out to share your experience with us, thank you for your excellent review.
Besvarelse fra kubdirect.co.uk
Thanks for the awesome review! We work hard to meet expectations like yours.
Trustworthy company
My delivery came much quicker than the specified date. Product is amazing & well worth the price (at this stage...).
22. april 2024
Besvarelse fra kubdirect.co.uk
Hi, thank you for taking the time to provide an excellent rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
As advertised.
Arrived on time. The chair was easy to assemble and is super sturdy and comfortable. Just what my pregnant wife needed. Colour and style as advertised.
19. april 2024
Besvarelse fra kubdirect.co.uk
Thank you for your excellent product review. We really appreciate your excellent feedback on our Haywood nursing chair. We look forward to helping you again in the future.
Amazing chair and brilliant quality
I purchased the Haywood chair and footstool. I’m currently in my third trimester and this chair is a Godsend. It is so comfortable. It arrived quickly and was easy to assemble.
I would very much recommend this chair. It is at a good price point and the quality is excellent. It will see you through pregnancy, post partum and even afterwards. It’s not just a nursing chair!
27. april 2024
Uopfordret anmeldelse
Besvarelse fra kubdirect.co.uk
We are incredibly grateful that you took the time out to leave us a 5-Star review. Super pleased that you are happy with your new nursing chair and already finding so many uses for it before baby arrives!
Delivery way ahead of scheduled or…
Delivery way ahead of scheduled or advertised lead time.
Mattress is good quality arrived in two plastic coatings to prevent dirt and damage in transit. Have not tested this mattress yet as we will transition and sleep train our little one in a few weeks to his new bedroom cot.
I would suggest to reduce the lead time you advertise in the website as we almost decided to buy in John Lewis as the lead time was showing 7- 10 days to arrive but in fact it arrives in 2 days.
16. april 2024
Besvarelse fra kubdirect.co.uk
We really appreciate you taking the time to leave us a review and for some great feedback on our lead times. These are the comments that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.
great co.
delivery was fast. i was kept informed and my email was replied tp when i had a query
15. april 2024
Besvarelse fra kubdirect.co.uk
We are incredibly grateful that you took the time out to leave us a 5-Star review. I'm pleased we were able to help you with your query too.
Perfect chair and fast delivery
Ordered a reclining nursing chair on Monday. The chair arrived Thursday well ahead of the 7-10 days estimated shipping time. Very comfy chair and lovely to rock my baby boy in. Looking forward to the nights where my boy won’t settle so I can be comfy whilst he sleeps and I doze in comfort without worrying about being upright.
25. april 2024
Uopfordret anmeldelse
Besvarelse fra kubdirect.co.uk
We really appreciate you taking the time to leave us your 5-star review. Super pleased that your new nursing chair arrived in great time and that your enjoying lots of baby cuddles with your little boy. It means a lot to the whole team for a review like yours, and we’d love to have you back very soon.
Great Customer Service
Great help from Emma when I didn’t complete my order correctly.
Also good response from my Grandaughter when she received the chair
12. april 2024
Besvarelse fra kubdirect.co.uk
Thank you for your kind review, I'm please I was able to help you with your order, and thrilled that your Granddaughter likes her new nursing chair.
Besvarelse fra kubdirect.co.uk
Thanks for the awesome review! We work hard to meet expectations like yours. Please visit us again soon!
Delivery was on time and as promised
Delivery was on time and as promised. Product as yet untested but it looks good and is fit for purpose.
9. april 2024
Besvarelse fra kubdirect.co.uk
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers.
The tuff tray and stand is brilliant
The tuff tray and stand is brilliant. The height is adjustable so it works fine for my 12 month old grandchild. The tray can be on the floor or on the stand. We've had water play inside and outside on the stand, and the tray on the floor outside for sand play.
9. april 2024
Besvarelse fra kubdirect.co.uk
Thank you for your excellent product review. We really appreciate your feedback on our KUB Tuff Tray and stand. Loving how you have found a great use for your purchase indoors and outdoors! We look forward to helping you again in the future.
Chatsworth nursing chair
Very quick delivery didn’t take long to build The chair is well made and comfortable my daughter loves it
5. april 2024
Besvarelse fra kubdirect.co.uk
Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. Super pleased that your daughter loves her new nursing chair!
Excellent all the way!
21. marts 2024
Besvarelse fra kubdirect.co.uk
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service and product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Best Wishes.
Great service
Great service, timely delivery…earlier than anticipated!
Fabulous product.
Well done!
26. marts 2024
Besvarelse fra kubdirect.co.uk
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
I love the chair I’m disabled and using…
I love the chair I’m disabled and using the chair when I can’t sleep to rock it help the chair back moves I just want to show this chair is not just for mothers but others to and the shop made every try to make sure I was ok when finding out I’m disabled to tell me is a heavy box and I will need help getting it in and that shows care they even rang to make sure I was happy with the chair I must say they care thank you for your help
18. marts 2024
Besvarelse fra kubdirect.co.uk
We are incredibly grateful that you took the time out to leave us a 5-Star review. It was a pleasure to help you and super pleased to hear that your nursing chair works for you perfectly. Please let me know if I can help you again in the future!
The best chair ever!!!
The best chair ever!!!! We purchased a rocking chair and it has been a god send overnight for feeds! Brilliant customer service and delivery! Highly recommend
22. marts 2024
Besvarelse fra kubdirect.co.uk
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Dette er Trustpilot
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