I bought a cot bed mattress from Kub Direct and am very happy with the mattress, the matching protector, and the customer service. The mattress is a perfect fit in the cot bed frame: snug and tight... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered the Cream coloured rocking chair with footstool from KUB and it is brilliant! Really well made wood and foam padding, really good quality. The sliding/rocking mechanism is great and super sm... Se mere
Virksomheden har svaret
The chair has nice colour, comfy fabric. The minus is that I am 107kg heavy. The it's bearings works around 6 month for my weight. The item is tested for 110kg and recommended for 100kg. That is manuf... Se mere
Virksomheden har svaret
We have purchased a KUB mothercare chair several years ago from John Lewis. Years later, having used the chair to nurse 3 of our children, the chair is still in good working order. HAving lost a screw... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since our establishment in 2007, Kub Direct has become well known for its range of quality nursing chairs, cots, baby mattresses, and toys that are sold directly to you at wholesale prices. Over 100,000 happy customers later we have cemented our reputation for providing safe and reliable products and great customer service. We understand that having a baby can be an overwhelming experience, but we are here to put your mind at ease and make the process of finding the right products for you and your baby as stress-free as possible.
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- 01923270300
- customercare@kubproducts.com
- kubdirect.co.uk
4,4
Fremragende
956 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra kubdirect.co.uk
We're happy to see that you had a 5-Star experience with KUB. Thanks for sharing!
Great product and customer support
I bought the Mothercare gliding nursing chair and footstool and couldn't be happier with it. It's a quality comfy chair and Emma at Kubdirect was brilliant with a few questions I had prior to purchasing. Quick delivery too. Would recommend Kubdirect and will definitely buy from there again.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra kubdirect.co.uk
Thank you kindly for your feedback. I'm super pleased that we was happy to help you and that your happy with the quality of your new nursing chair! Please visit us again soon!
Damage on the right handle
18. marts 2024
Besvarelse fra kubdirect.co.uk
Hello, I'm sorry to see that your order has arrived partly damaged. If you wouldn't mind email me at customercare@kubproducts.com with a photo of the damage I would be happy to get this corrected for you.
Chatsworth Nursing chair
Very comfortable Nursing chair. Great for the long feeds. Would recommend!
5. marts 2024
Besvarelse fra kubdirect.co.uk
Thank you for your excellent feedback. We are super pleased that you are happy with your new nursing chair and you would recommend it to others. Please visit us again soon!
All good
All good. Instant dispatch. Great product. I bought the mothercare nursing chair. Easy and fun to assemble. Good quality.
8. marts 2024
Besvarelse fra kubdirect.co.uk
Hello, thank you kindly for your positive feedback. Were super pleased to hear that you found the chair to be fun and easy to assemble! We hope you enjoy using your new nursing chair. Many thanks.
Quick free delivery
Quick free delivery, chair was really reasonably priced and is perfect!
26. februar 2024
Besvarelse fra kubdirect.co.uk
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Quick delivery and very high quality .
Quick delivery. Armchair was very well packed. Very pleased with the quality of my new chair. Excellent price.
27. februar 2024
Besvarelse fra kubdirect.co.uk
Hello, we really appreciate your excellent rating on our nursing chair. We work hard to meet expectations like yours. Please visit us again soon!
Nice and comfortable nursing chair.
Nice and comfortable nursing chair.
Arrived with a crack at the base and was replaced without hassle when I reported the damage.
4. marts 2024
Besvarelse fra kubdirect.co.uk
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Besvarelse fra kubdirect.co.uk
Thank you for the great review! We’re so happy you enjoyed your experience with us and satisfied with your purchase.
Nice item
Chair arrived, pretty easy to put together. Foot stall cover was dirty, contacted them and it was replaced in a reasonable time. Chair is lovely
1. marts 2024
Besvarelse fra kubdirect.co.uk
Hello, we apologise for this footstool issue. We have replied to your email with the tracking details of the replacement part. I am pleased that you have now received your replacement footstool top and your nursing chair is as it should be. We would be pleased to help you again in the future. Many thanks
Prompt delivery
27. februar 2024
Besvarelse fra kubdirect.co.uk
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Comfy glider not only for breastfeeding
Just perfect. I did have a bit of problem at first, as I have ordered the glider for my daughter, and the payment somehow struggled to get through (likely because of our different surnames). All resolved smoothly. Communication with kubdirect without any troubles. The glider is now a preferred chair (visitors included). :-)
26. februar 2024
Besvarelse fra kubdirect.co.uk
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Besvarelse fra kubdirect.co.uk
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers.
Good price on offer but we had to drill…
Good price on offer but we had to drill a larger hole due to the pre drilled ones not being correct. This wouldn’t have been suitable for some to do and would have needed a replacement sent.
26. februar 2024
Besvarelse fra kubdirect.co.uk
Thank you for your review. If this is still an issue please contact us at customercare@kubproducts.com.
Lovely chair but the base was missing…
Lovely chair but the base was missing the threads on one side making it quite hard to assemble the arm rest.
26. februar 2024
Besvarelse fra kubdirect.co.uk
Thank you for your review, I'm pleased your happy with your new nursing chair. We’re sorry to hear that your base was missing threads on one side. If this is still an issue please contact us at customercare@kubproducts.com.
First time for me to order from this…
First time for me to order from this company. What can I say…I ordered one of the nursing chairs for my daughter who has just given birth to a beautiful baby boy. It’s says 7-10 days delivery it was delivered within a couple of days and I was kept updated on delivery. It didn’t take long to put the chair together and my daughter loves it. It’s so comfy when she’s feeding and the footstool is just the right height. I was that impressed that I’ve ordered a second nursing chair for my daughter-in- law who is due to give birth at the end of March. Also you can take the covers off to wash and it was in the sale so happy days! Definately recommend this company.
20. februar 2024
Besvarelse fra kubdirect.co.uk
We really appreciate you taking the time to leave us a review. These are the comments that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
quick delivery, easy assembly
quick delivery although left on ground floor of flat and had to carry it up myself.
item came as described. easy assembly and looks perfect in my room.
13. februar 2024
Besvarelse fra kubdirect.co.uk
We really appreciate you taking the time out to share your experience with us, thank you for your review.
Good value for money
Delivery on time. Well made, comfortable mattress for our cot bed.
31. januar 2024
Besvarelse fra kubdirect.co.uk
Thank you for your excellent product review. We really appreciate your feedback on one of our mattresses. We look forward to helping you again in the future.
Very comfortable
Lovley nursing chair easy to put together , very comfortable comes with a footstool
I would highly recommend any expectant mum to get this chair , you will not be disappointed!!!
16. februar 2024
Besvarelse fra kubdirect.co.uk
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Speedy delivery and best price
12. februar 2024
Besvarelse fra kubdirect.co.uk
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Dette er Trustpilot
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