Scammed into a subscription got 2 small packages for shipping cost. Today two small packages showed up billing me $60.35. I sent emails to Customer Service three times before shipment and never recei... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic response from Maria...helped me greatly with cancelling my order due to my cats not eating the grass stick Definitely will recommend yourselves to other friends ..A + experience
The sticks are popular with all 6 cats and even my little kitten. But not overwhelmingly so. They'll munch away happily on them but they won't demand more or compete for them. So I was a little disapp... Se mere
I ordered the free pack of cat 🐈 grass. My cats loved it. I didn't know that actually automatically I was subscribed to receive products 🤨! I was charged 44.93 euros for another pack of cat gra... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scammed into a subscription got 2 small…
Scammed into a subscription got 2 small packages for shipping cost. Today two small packages showed up billing me $60.35. I sent emails to Customer Service three times before shipment and never received a response. WATCH Out for this company!!
My 3 cats love them
My 3 cats love them. In fact, they have found the hiding spot that I put them and keep pulling the bag out and opening the bag with their teeth. They absolutely love them thank you.
After emailing Maria
After emailing Maria, she sorted everything out.
Thank you.
My picky cat loves these
My picky cat loves these! He finds the package & paws at it to get his daily treat.
One loves the other not sure
One of your favorite treats can’t get both cats to enough them.
Great service
Maria was lovely to deal with when I cancelled my subscription. Unfortunately my cats didn’t like the grass sticks so back to the drawing board for me! Thank you again Maria.
Fantastic response from Maria...helped…
Fantastic response from Maria...helped me greatly with cancelling my order due to my cats not eating the grass stick
Definitely will recommend yourselves to other friends ..A + experience
Absolutely fabulous company my cat…
Absolutely fabulous company my cat loved then
They loved them.
Like previous reports I also got a free…
Like previous reports I also got a free pack and again did not realise I was signed to a subscription they took 2 X €64 out of my account and was told they could not refund as the cat stix were all ready posted. Total scam.
I have contacted my Banking institution and removed the subscription.
Totally unacceptable behaviour from Mastix
Sticks loved
My 2 boys love these sticks and what makes it better is knowing they are good for them. Thank you
Grass sticks
My Cat didn’t like the sticks. The neighbours cat loved them.
Thank you Maria for helping me to cancel the subscription. It was a pleasure working with you.
I ordered the free pack of cat 🐈 grass
I ordered the free pack of cat 🐈 grass. My cats loved it. I didn't know that actually automatically I was subscribed to receive products 🤨! I was charged 44.93 euros for another pack of cat grass!
I tried to cancel it online, but I couldn't so I emailed them hopping that they will come back to me in time! Maria from their customer service returned my email and she was able to cancel the subscription 🙏!
She was really nice and very understanding!
Now I'm waiting to be refunded, Maria said it will take around 10 days the money will reach my bank account!
Thanks Maria for your help!!!!
I ordered the free trial but didn't…
I ordered the free trial but didn't know about a subscription and got charged £66 for it. I have emailed twice so far to cancel said subscription and a refund. So far no response.
It's way too expensive for the product as the cats don't like them. Only one cat is curious.
Maria was very helpful with helping me…
Maria was very helpful with helping me out your product was good my cats did not like it thanks
I ordered a free pack of the cat grass…
I ordered a free pack of the cat grass stix but paid 5 pounds for delivery not even a free trial the advert said free today but they subscribed me some how i didnt even know there was a suscription and they have now taken 49 pounds out of my bank which i knew nothing about they are a scam company they will not refund my money and say they are on their way please please do not order off this company they are just scammers and if i could give them no stars i would
WARNING: Check your spam folder for hidden subscriptions!
I was tricked into a subscription after playing what I thought was a free spinning wheel game for Cat Grass Teething Sticks. I was supposed to spend £0, but I’ve unwittingly spent £90 on products my three cats won't even touch (Orders 192304641 & 192302362). I'm also still waiting for a "Huge Cat Mystery Box" that hasn't been delivered. Watch out: they send the subscription confirmation email straight to your spam box so you don't realize you've been signed up. Save your money!
Kitty's verdict: not bad
The sticks are popular with all 6 cats and even my little kitten. But not overwhelmingly so. They'll munch away happily on them but they won't demand more or compete for them. So I was a little disappointed. I won't be ordering more because the product is way too expensive for this kind of reaction. If the kitties had gone nuts I would have considered buying more.
Maostix order
I would like to thank Maria for her great customer service and for helping myself with my order. Not only is she a credit to her company her understanding of her product also is first class. Thank you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








