Knog Anmeldelser 

Really excellent service from James. Had a faulty light and he replaced it no questions. Very pleased with the service with these folks and the quality products they have

Walking the extra mile to make customer experience great usability of their products. Polite team with good sense for customer needs.

Awesome alarm for the bike. The Bluetooth range is great and the app works flawlessly. You just need to always keep an eye on the battery when you arrive home as you don’t want it out of juice for your daily commutes. I had to contact customer support because I needed some additional screws for a new bike and the overall experience has been great. I definitely recommend their product.

Super Lichter, sehr hell. Man wird hervorragend gesehen. Und der Service ist grandios. Vielen Dank dafür, ich werde Knog weiter empfehlen, selbst nutzen und so viel wie möglich an Freunde verschenken.

I really like Knog products and about a year ago purchased a Blinder Front Light. I only use it occasionally and did not notice it was faulty. It would not hold a charge. I did not keep a receipt as Knog lights are usually very reliable. Bridg from Customer Service was very helpful but her suggestions did not work. So they are going to send me a new one. Excellent customer service!

I was able to contact Knog thru their email option & a rep responded in a timely fashion. I described my problem & mentioned I was having difficulty doing one of the requested requirements & that I couldn't locate my purchase receipt. (I did have my cr card bill showing the purchase & explained the details). The rep kept immediately in touch & found my invoice on their system & sail he had enough info to proceed. In short, he sent me a replacement product which I rec'd quickly. Problem solved with no hassles!

Quick and relevant response with good information.

The team went above and beyond to help me out. Excellent customer service!

I have never been treated with more kindness and honesty. I highly recommend Knog. Love all the headlamps we have. I use for many things so have one in all rigs, next to bed and in emergency supply kit.
Can't go wrong here!!

Knog have great Gear & even better Customer Service.

Their Lights are the best in the industry - highly recommend the Knog Big Cobber (front & back), with side on visability & high luminance.

I want to say a huge thank you to KNOG, especially James Applegate, your after sales service was amazing. They had empathy to understand my case and were always ready to help me. Companies like you nowadays make the difference, here in Brazil we lack this support. Here we are often dependent on those "China" sites that don't care about us.

Had a problem with Blinder Road 600. Knog support (special thanks to Bridg) without any hesitance proposed the new one. Very satisfied!

I had a problem with damaged mounting hole in PWR Rider lamp. It was still guarantee period so Knog had no doubts and proposed to replace it with new one. Although sales point was not supportive as they do not sell Knog's products any more and they don't care about their clients, Immediately Knog's support solved my problem sending the replacement to my address directly.

Experienced a problem with scout alarm losing Bluetooth connection following change of phone. Emailed knog who responded quickly with a detailed message giving me the solution. Very good service.

Great products and excellent service i highly recomend Knog

The best customer service experience ever. I am now hugely dedicated to the brand. It’s really challenging to find a company this responsive and helpful. The best! By far!

Bridg provided fantastic customer service when I encountered an issue. Professional, friendly and top customer service. Really impressed! Thank you Bridg. Love my knog PWR Rider light!

The customer service rep was very understanding and helpful and got my issue handled in a timely and professional manner. The knog products are great and the customer service is just as good in my opinion.

not a bike rider/hiker myself but these are great for using in cramped places like under cars or under houses where my usual style head torch would keep getting caught on things etc. comfy, effective and super handy. cheers