K&R Group Ltd regularly use Kellaway as a preferred supplier. The relationship we have with Alex and the team means they know how busy we are on site/running our own business. Yesterday, Alex re-arr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I completed an online order for two dumpy bags of gravel on a Sunday afternoon and following a very courteous phone call from Kellaway early the following morning the gravel was on my driveway by 11.... Se mere
Virksomheden har svaret
As I know nothing about building but planned a building project. I visited Kellaway and explained my situation. Ever since visiting on many occasions, the staff have been more than helpful in suggest... Se mere
Virksomheden har svaret
Ordered a bulk bag of gravel online. Needed to discuss delivery location and spoke with a very helpful man who agreed to move my delivery to today, on a slightly smaller truck with better access.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Kellaway Building Supplies. Your local, independent, family owned business priding ourselves on being your Merchant of Choice. With branches around the South West, we offer competitively priced materials and award winning service, delivered by our knowledgeable and friendly team.
Kontaktoplysninger
Olympus House, Britannia Road, Patchway, BS34 5TA, Bristol, Storbritannien
- 08000499788
- enquiries@kellaway.co.uk
- kellaway.co.uk
4,7
Fremragende
596 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service ordered on a Saturday…
Great service ordered on a Saturday after they closed and still got my delivery on Monday, the office team called and kept me updated and the driver was very helpful
30. marts 2026
Uopfordret anmeldelse
Kellaway Building supplies, great service.
Ordered first thing in the morning, delivered in the afternoon, Great service, good price, and the very polite driver put it where I wanted, so no complaints. I would definitely use again.
30. marts 2026
Uopfordret anmeldelse
Amazing service and delivery on time…
Amazing service and delivery on time and exactly where I asked it to be dropped
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Vincent, thank you for your fantastic feedback!
We’re really pleased to hear that your delivery arrived on time and exactly where you needed it – our team always aims to make things as easy and efficient as possible for our customers. I’ll be sure to pass your kind comments on to the team.
We really appreciate your support and look forward to helping you again soon!
Racist avoid at all costs.
Went for some hardcore and said we don’t have any even though I called and confirmed before I went, after seeing me an Asian she said we don’t have any its all sold out,racist people avoid at all costs and use Wickes.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Adam,
We’re really sorry to read your feedback and to hear about your experience. We take any concerns around customer service and discrimination extremely seriously. At Kellaway, we pride ourselves on treating every customer with respect, fairness, and professionalism.
We would like the opportunity to investigate this further and understand exactly what happened. Please could you contact us directly via email: marketing@kellaway.co.uk with more details, including the branch you visited and the time of your visit?
Chippenhams store got to say great…
Chippenhams store got to say great find..parking not a problem, well stocked, staff were excellent especially Alex, he was friendly and his experienced with the materials was top notch
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Bridgette, thank you for the fantastic feedback! We're really pleased you discovered our Chippenham branch and had such a positive experience. It’s great to hear the store was well stocked and easy to access, and we’ll be sure to pass your kind words on to Alex – he’ll be delighted to know his knowledge and friendly service made such a difference. We look forward to welcoming you back again soon! 👍
Thank you for delivering my order I…
Thank you for delivering my order I would like to say a special thank you for the driver who delivered my soil, I have not had anything delivered so tidy, when I got home I was pleasantly surprised that he had made such an effort to get it neatly on my drive.
Thank you again.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Karen, thank you for taking the time to leave such kind feedback. We're delighted to hear that you were pleased with your delivery and that our driver went the extra mile to leave everything so neat and tidy for you.
We’ll be sure to pass your thanks on to him — I’m sure it will mean a lot. We really appreciate your support and hope to help with your next project soon! 😊
Ordered some sleepers and topsoil for…
Ordered some sleepers and topsoil for some raised beds at 3am, by 10am the same day I received a very friendly call from Andrew to arrange delivery the same day. Perfect service. Especially considering the delivery charge was less than £5 which is unheard of for heavy goods. The driver actually knocked the door to pass paperwork and ask where we would like the delivery placed which has not happened when ordering bulky items from other companies they’ve followed a mere dump and run approach. Brilliant from start to finish.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Emma, thank you so much for your fantastic review! We’re really pleased to hear that Andrew was able to get everything arranged quickly and that your delivery arrived the very same day. It’s great to know the team and our driver were able to provide the friendly and helpful service we always aim for.
We believe getting materials toa project quickly and placing them where they’re needed makes all the difference, so your feedback means a lot to us.
Thanks again for choosing Kellaway, and we hope the raised beds turn out brilliantly! 🌱
Excellent service!
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Ben, thank you for the great feedback!
We’re so pleased to hear you received excellent service – that’s exactly what our team strives for every day.
We really appreciate you taking the time to leave a review and hope to see you in branch again soon! :)
Easy 5 star review
Easy 5 star review, my favourite merchants in Cirencester, all the team are great and very helpful.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Daniel, thank you so much for the fantastic 5⭐ review!
We’re absolutely delighted to hear we’re your favourite merchant in Cirencester – that really means a lot to the whole team. Providing helpful, friendly service is exactly what we strive for every day, so your feedback is truly appreciated.
We look forward to seeing you again soon at the branch! :)
Couldn't deliver on time and then…
Couldn't deliver on time and then didn't deliver what I ordered. Not willing to provide a solution to remedy the problem. Shocking service.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Peter, I have followed this up with our branch manager this morning and I understand the situation has been resolved :) If you have any further queries please do not hesitate to get back in touch. Thanks Erica
Very Helpful!
Wanted to get a few slabs for the garden and will be honest, I never realised how heavy they were! The gentleman that delivered them was a great help, moving them as close to our side garden as he could so they were safely out of sight of the front gate.
Well pleased with the service and will definitely consider Kellaway when I need some more in the future!
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Lee, thank you so much for your lovely review!
We’re really pleased to hear you were happy with the service and that our driver was able to help position the slabs exactly where you needed them. They’re certainly not light, so we’re glad he could make things that bit easier for you.
It’s great to know you’ll consider us again for future projects. We look forward to helping you with the next one!
Prompt delivery very good service
Prompt delivery very good service
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Colin, thank you for your great feedback! 😊
We’re really pleased to hear you were happy with the prompt delivery and the service you received. Our team works hard to keep things running smoothly, so it’s always appreciated when customers take the time to let us know we’ve got it right.
We look forward to helping you again soon! :)
Brilliant service
Brilliant service. I’ve used Kellaways at Stroud a lot over the last 18 months for a new extension on my house. More recently I went in for paving slabs, and the customer service could not have been better. Helpful, professional and friendly. Thank you.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Thank you so much for taking the time to leave this review. We’re really pleased to hear you’ve had such a positive experience with our Stroud branch over the last 18 months. It’s great to know the team were helpful, professional and friendly, especially when assisting with your paving slabs. We’ll be sure to pass your kind comments on to the team. Thanks again for choosing Kellaway Building Supplies, we truly appreciate your support :)
Found the delivery men very friendly…
Found the delivery men very friendly and helpful, nothing was too much trouble for them.
Thank you
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Robert, thank you very much for your kind feedback. We’re delighted to hear that our delivery team were friendly and helpful, we’ll be sure to pass your comments on to them. Thanks again for choosing us, we really appreciate your support :)
Fast and friendly service to the door
Easy website for fast purchase and delivery
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Maria, thank you for taking the time to leave us such a great review! We’re really pleased to hear you found our service fast and friendly, and that our website made ordering quick and easy.
We appreciate your support and look forward to helping you again soon :)
Super speedy….from order to delivery in…
Super speedy….from order to delivery in just over 4 hours. Great quality topsoil. Friendly, helpful staff. Great price.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Lisa, thank you very much for taking the time to share your feedback.
We’re delighted to hear that your order was delivered so quickly and that you were pleased with the quality of the topsoil, our pricing, and the service from the team. We’ll be sure to pass your kind comments on to the staff involved.
Thanks again for choosing Kellaway – we really appreciate your support and look forward to helping you again soon.
Excellent service
Chippenham store- very helpful and extremely prompt delivery within the hour!
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Elinor, thank you very much for your review. We’re delighted to hear you received excellent service from our Chippenham team and that your delivery was turned around so quickly — within the hour is fantastic!
The team always aims to be as helpful and responsive as possible, so your feedback will be greatly appreciated. Thank you for choosing us, and we look forward to supporting you again soon.
Fantastic - 5*
Friendly, rapid, and helpful service at a fantastic price. Jasmine is brilliant - couldn't wish for a more helpful and kind account manager. Would thoroughly recommend - Kellaway are now our go to merchant.
19. december 2025
Uopfordret anmeldelse
Ordered two dumpy bags of topsoil which…
Ordered two dumpy bags of topsoil which were delivered soon after as promised. Friendly and helpful driver.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi there, thank you so much for your kind feedback! We're really pleased to hear your topsoil bags arrived promptly and that our driver made the delivery experience a positive one. We’ll be sure to pass your comments on to the team.
If there’s anything else you need, we’re always happy to help! 🌱💪
Friendly service and quick delivery
Friendly service and quick delivery. Great experience overall
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Kellaway Building Supplies
Hi Joseph, thank you so much for your kind words! 😊 We’re delighted to hear you had a great experience and that our team could deliver quickly and provide friendly service. We really appreciate you choosing Kellaway and hope to support your next project soon! 💪
Dette er Trustpilot
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