Customer service was absolutely brilliant. There was an issue with the order which was rectified quickly with replacements, no quibbling and a discount. Kathryn and Steve were superb - thank you b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a guy with limited to zero DIY skills, I sometimes dread going to suppliers where often, there is little attempt to be civil and most experiences leave you feeling a little humiliated. First v... Se mere
Virksomheden har svaret
Needed some plywood quickly, got the delivery when I wanted it, all went very smoothly. Their pricing is very competitive so will definitely use again.
Virksomheden har svaret
Just FAB! From price, ordering process and delivery! Great customer service and your delivery guys are great. Please pass it on! Thanks so much!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At The Good Sheet, we do one thing and we do it well – sheet materials. Our warehouse is dedicated to keeping the boards you need in stock and ready, without the fuss you get elsewhere. We keep it simple: - Quality products from trusted suppliers - Competitive prices with no hidden extras - Straightforward service for trade and DIY
Kontaktoplysninger
Unit 8 & 9 Nottingham Wholesale & Trade Park, Clarke Road, NG2 3JJ, Nottingham, Storbritannien
- 0115 6975 619
- hello@thegoodsheet.co.uk
- thegoodsheet.co.uk
4,6
Fremragende
43 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic Service
Customer service was absolutely brilliant. There was an issue with the order which was rectified quickly with replacements, no quibbling and a discount.
Kathryn and Steve were superb - thank you both again for your help.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Hi Mark,
Thank you for your 5 star review this is much appreciated, we are glad to hear that you had a great experience with us once we rectified the issues.
Thank you for your support and please let us know when we can next help you.
Many thanks
The Good Sheet
Wrong size delivered
Not very helpful, wanted in millimetres sent in centimetres, however blamed us when we ordered, I have nothing on email to advise what size I ordered, so no leg to stand on, will not help, also expensive I should of stuck with previous company I use, £60 for firewood
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Hi Daryl,
Sorry about the confusion with the sizing, we are reviewing the website to find out how this could have happened.
We are keen to make this right for you, as offered on the phone we will recut the boards to the correct size for you.
Please email hello@thegoodsheet.co.uk if you would like us to do this for you.
Many thanks
The Good Sheet
Outstanding
As a guy with limited to zero DIY skills, I sometimes dread going to suppliers where often, there is little attempt to be civil and most experiences leave you feeling a little humiliated.
First visit here - the front office and back room staff couldn’t have been more helpful and accommodating with solution offering at a great price.
Will definitely be my timber supplier of choice in the future!
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Hi Andy,
Thank you for your review we really appreciate it and are glad to hear that you had a great experience with us. We strive to provide the best possible service for all of our customers.
We look forward to helping you in the future.
Many thanks
The Good Sheet
Just FAB
Just FAB! From price, ordering process and delivery! Great customer service and your delivery guys are great. Please pass it on! Thanks so much!
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Hi Lucy,
Thank you for the lovely review and we are glad that you had a great experience with ourselves.
Please let us know when we can next help you.
Many thanks
The Good Sheet
Good quality timber and great prices.
Good quality timber and great prices.
Will definitely be going back
26. maj 2026
Besvarelse fra The Good Sheet
Morning Graham,
Thank you for taking the time to write a review.
Please let us know when we can next help you.
Many thanks
Jo
Simple
Simple, order on the phone, polite reception, delivered, where do you want it .? Simlpe
26. maj 2026
Besvarelse fra The Good Sheet
Hi Maurice,
Thank you for the review, please let us know when we can next help for you.
Many thanks
Jo
Very efficient
Very efficient, knowledgeable, and most helpful, would certainly contact again should the need arise. Highly recommended.
26. maj 2026
Besvarelse fra The Good Sheet
Hi Anthony,
Thank you for the kind review, we are here to help you when you next need it.
Many thanks
Jo
Excellent service staff very prompt and…
Excellent service staff very prompt and helpful materials brought to my trailer and helped me load it and the price was also very good absolutely first class
26. maj 2026
Besvarelse fra The Good Sheet
Morning David,
Thank you for the great review, I am glad could make your experience a good one.
Please let us know when we can next help.
Many thanks
Jo
Very friendly and helpful
Very friendly and helpful. Needed some help getting material into car and it was no trouble for them.
26. maj 2026
Besvarelse fra The Good Sheet
Hi Richard,
Thank you for the review this is much appreciated, please let us know when we can next help you.
Many thanks
Jo
Excellent Service
Needed some plywood quickly, got the delivery when I wanted it, all went very smoothly.
Their pricing is very competitive so will definitely use again.
26. maj 2026
Besvarelse fra The Good Sheet
Hi Andrew,
Thank you for the great review it is much appreciated, please let us know when we can next help.
Many thanks
Jo
Placed order 12th May
Placed order 12th May. Oh sorry we don't know how you slipped through the net. Still waiting for refund
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
We're genuinely sorry for the experience you've had and completely understand your frustration.
As discussed during our phone conversation on Friday evening, we are so disappointed that your order had not been handled as it should have been. We explored a couple of possible solutions to rectify the situation, but unfortunately neither were suitable given the time already passed. At that stage, the only resolution available was to process a full refund, although I appreciate that this was not an ideal outcome and that it doesn't make up for the inconvenience caused.
Your refund was actioned immediately following our call, however refunds can take a few working days to appear depending on your payment provider.
We fully accept that we let you down on this occasion and are sincerely sorry for both the delay and the disappointment caused. I only wish we had been able to offer a more helpful resolution once we were made aware of what had happened.
We do appreciate all feedback and have already started to review internal processes to ensure things like this don’t happen in the future.
All the best,
Kathryn
Owner
good to deal with
first time using this company, not a big order but came very fast, the sheet spotless, i will be back, your website already with other people ready to order, thanks
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Really appreciate the review and you sharing your positive experience. Looking forward to seeing you again soon!
The Good Sheet Team
Made it easy!
Ordered through the website. Order process was great - very clear and user friendly website. Delivery charges shown up front so no surprises at checkout. Cuts done as ordered and the price was right. Will be using these guys a lot more.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Thanks so much for taking the time to review us. I am really pleased to hear that you were pleased with the service and we are looking forward to seeing you again soon!
The Good Sheet Team
great firm product good delivery on time
24. april 2026
Besvarelse fra The Good Sheet
Thank you so much for the 5* review! We really appreciate it!
The Good Sheet Team
What a fantastic place the lads really…
What a fantastic place the lads really friendly very helpful
My order was processed quickly
And ready to collect
Went to collect my order when it was ready, very nice to see a well ran business, I will be back to get some more stuff
Keep it up lads
Fantastic job
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Thank you so much for such a glowing review! We will pass this on to the team
Hassle free ordering and delivered on…
Hassle free ordering and delivered on time as agreed. Expected some warped slats but all were perfectly straight. Nice delivery guy...very attentive to property and surroundings.
24. april 2026
Besvarelse fra The Good Sheet
Thank you so much for the review. Really appreciate the comments and hope to see you again soon!
The Good Sheet Team
Brilliant service and so efficient
Brilliant service and so efficient. Ordered over £1000 of timber on Sunday and it was delivered by Thursday morning. The delivery driver was friendly, all delivery was accounted for 👍 Thank you 🤩
16. april 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Thank you so much for the glowing review! We really appreciate the comments and so pleased you were happy with the whole experience!
The Good Sheet Team
Wood cut to my specifications and…
Wood cut to my specifications and delivered by themselves, great, will be using again soon
14. april 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
Thank you so much for your positive review and we look forward to seeing you again soon!
The Good Sheet Team
Besvarelse fra The Good Sheet
We appreciate you taking the time to
write us the review! Looking forward to seeing you again soon.
The Good Sheet Team
Great service good communication
Great service good communication. products delivered in full and on time and excellent condition and the drivers are very helpful.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra The Good Sheet
So pleased to hear about your great experience with us. Thank you for taking the time to share it! Hope to see you again soon!
The Good Sheet Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.