kaoaofficial.com Anmeldelser 

Great seller, very responsive and helpful!
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Customer service was quick and efficient. I received my items sooner than I anticipated and am very happy with the quality and design

Envoi rapide,coupe et qualité au rendez-vous
Très belle collection, je recommande !!

A qualidade do tecido, o design sempre diferente e sofisticado.
Quem nunca experimentou comprar aconselho vivamente a fazê-lo, pois vai-se sentir única.

Great quality and still pretty fast shipping for it’s made to order. I didn't have any loose or protruding seams. Also the fit is very nice.

El vestido genial y envío rápido (2 días )

The dress was amazing, the material, the cut, everything was amazing. The delivery was pretty fast.

I love this dress! It's beautiful, the quality is excellent, and the prices are very affordable. Highly recommend and i would like to buy more

I was genuinely impressed by the elegance and femininity of the dresses. The designs are beautiful, and the quality met my expectations, which is why this review is all the more disappointing to write.

Unfortunately, the sizing is remarkably inconsistent. I ordered two dresses in the same size, yet one fits quite tightly while the other is loose enough that I could easily have chosen a size smaller. I also found the return policy far from customer-friendly, especially considering the uncertainty of the sizing.

One further observation is that the dresses seem to be designed for a much shorter frame. A dress I purchased with a slit reached almost to the top of my buttocks, despite me not being particularly tall. Thankfully, my local seamstress was able to alter it beautifully.

I would happily order again if the sizing were more consistent and the return experience more accommodating.

Mi sono trovata bene. Il prodotto è conforme alle foto e il tessuto e di buona qualità. Gli abiti sono tutti molto belli e particolari. Lo consiglio

A Kaöa nunca desilude. Tem sempre o vestido certo para a ocasião certa. Excelente atendimento na loja. Excelente design. Vestidos lindos. Tecidos fantásticos.

Foi uma experiência incrível. Atendimento excelente, com muita simpatia e cordialidade. A loja é lindíssima, cheia de luz e roupa maravilhosa.

We are extremely grateful to Kaoa for a beautiful dress! My daughter looked endlessly for a different graduation dress of great quality and beautiful style, her dream was fulfilled! She loved her dress!
I would recommend this brand to anyone for quality and beautiful stifling!
I would definately reorder, from Canada!

Modelli bellissimi e ottima vestibilità, consegna veloce

Simplemente espectacular. Vestidos caros pero originales y de buena calidad. Envío rápido y buena gestión. Repetiré!

Das melhores marcas que se pode elegir para qualquer evento. Diversidade e qualidade 5 estrelas. Super contente com todo o apoio on-line que me prestaram.
Minha escolha nos meus momentos especiais 😍

Excellent fabric quality and elegant, tasteful design, beautiful dresses. The dress was worth every penny I paid for it.
Very efficient customer service from placing the order, tracking it until it was delivered. It was my first purchase, but I became a fan of this brand. Very satisfied.

I am very satisfied with the variety of dresses, the easy order process, the quite fast delivery and with the good product quality. We ordered different sizes/styles of dresses and chose one. The return was at my cost, which is just fair, and worked very reliable. A little accounting error was addressed and corrected immediately. To be honest, I had some concerns beforehand, but everything went very professionally, reliable and fast. Thank you for this excellent experience!

I am extremely disappointed with my experience with KAOA.

I returned a defective item following the instructions provided by the company and was repeatedly reassured that the customs process would be handled correctly. Despite this, the matter was not resolved in a timely manner and I was subsequently contacted by a debt collection agency regarding unpaid VAT and duty charges connected to the return shipment.

While KAOA eventually reimbursed part of the customs charges, this DID NOT COVER THE FULL AMOUNT I was required to pay, and the situation was only partially resolved after significant delays and repeated escalation.
Throughout this process, I spent a considerable amount of time communicating with KAOA, DHL and customs authorities in an attempt to resolve an issue that originated from the return procedure itself.

The prolonged lack of resolution led to unnecessary stress, inconvenience, and the involvement of a third-party debt collection agency—something that should not occur when a return is processed correctly.

Although I acknowledge that KAOA eventually contributed toward the costs, the handling of the situation was slow, incomplete, and ultimately unsatisfactory from a customer service perspective.

I would strongly advise potential customers to be cautious when ordering internationally and returning items, as customs-related issues may not be managed efficiently or in full.

Encomendei com pouco tempo de antecedência e quando percebi que poderia não chegar a tempo do evento contactei a empresa. Tenho a certeza que fizeram todos os possíveis para receber o meu pedido o mais rapidamente possível e assim aconteceu. Vestido impecável, com uma qualidade e detalhe na confecção inigualável.
Fiquei fã.