jtexpress.ph Anmeldelser 165

Your agent is raising a voice against me just because I requested an official document to provide to AE that they claim that the delivery has not been made?Then she stopped talking and quits the call by herself. I will make a report for my case and will going to take actions against her.

And I even requested this morning 9am and I am yet did not get any calls or notice from your side.

DISGUSTING SERVICES

Realicé al rededor de 5 pedidos POSTERIORES al que está en el poder de esta transportadora, y ya tengo todos, menos ESTE.

En el rastreo aparece que ha dado mil vueltas, retorna una y otra vez al mismo jugar, y nunca han intentado comunicarse conmigo.

Entregan cuando se les pega la gana...
Te dicen que tú paquete ya llegó pero saber a quien se lo dejan, se lavan las manos.
Afortunadamente el paquete llegó, pero no fueron ellos quien lo entregaron

The Problem is the Rider Named AR_Christian Bulacan. is very rude to his costumer. I understant his job but in his first attempt to deliver my parcel with the code of JT0008563499041, he sends me a rude message. Fist I sorry for him to for what happened, he can communicate to me properly if there's a problem. I'm at work he can call me but he said when he calls me its automatically drop which is imposible due to some of my clients and to wo workers can call me this afternoon. please make some action to this.

El servicio es una reverenda porquería, en las oficinas de Huejutla, Hidalgo y Tantoyuca Veracruz, nunca entregan a domicilio, te hacen ir a sus instalaciones con horario de burócratas, entregaron mi paquete a alguien mas o lo perdieron y lo reportaron como que si se entrego y como reporte la incidencia, me dijeron de viva voz, que ya no me iban a entregar ningún paquete por sus tanates, lo peor es que Mercado Libre, Temu y otras tiendas, usan mucho este servicio para entregar productos.

Delivery driver cannot find us so he claims I reject the parcel on three occasions. Given a number to phone to confirm or deny that this is true and I am put on to an automated system which tells me the parcel is out for delivery. Even J&T's own systems do not know what is happening so it is a miracle that anything gets delivered. This is three different parcels I have not received. One delivered to wrong place and two 'I have apparently rejected.'

Shockingly bad experience.

I didn’t receive my parcel, but I eventually got a refund. However, I’m very disappointed with how J&T handled the situation. They allowed a rider with a known suspension history to return to work, and that same rider ended up stealing my parcel along with many others.

What’s even more unacceptable is that the other riders, who were not at fault, were asked to chip in money to cover the value of the stolen parcels and remittance since the thief rider can no longer be contacted. This is not a proper or fair way to handle such a serious issue.

Proper measures for the stolen items should be handled well by management, not passed on to innocent employees. While I appreciate that I received my refund, my trust in J&T has been completely lost. I hope the management takes accountability and ensures that incidents like this never happen again.

The schedule for refund is for the convenience of the buyer, but you don't seem to comprehend that. So don't say that "Ba't pa ipapabukas?" because the schedule was intended for a reason. Nakakaabala po kayo, hindi lang po kayo ang nagwowork.

ESTA EMPRESA DE ENVIO ES DE LO PEOR NADIE RESPONDE SE DEMORAN PARA HACER ACTUALIZACIONES ESPERANDO UN PAQUETE QUE NADIE RESPONDE YA CREO QUE SE LO VAN ES A ROBAR PESIMO POR FAVOR MALO MALO EN COLOMBIA NO ME GUSTO PARA NADA PELEARE PARA QUE EL VENDEDOR ME DEVUELVA MI DINERO OJO MALA EMPRESA

Honestly one of the worst delivery experiences I’ve had in Qatar. Temu + J&T Express = delays, zero updates, and rude responses when you try to complain. No professionalism at all. If you’re thinking to order from Temu, be ready for frustration.

I ordered perishable items from Isabela to Manila, but it took three (3) weeks to arrive. By the time the goods were delivered, they were already completely damaged and unusable. Called/messaged customer service team multiple times but received the same generic response each time. Completely useless

Hice el seguimiento en linea y al ver que el paquete venia antes y que no podían entregarlo me puse en contacto (via WhatsApp, porque por telefono no esta la opción para que alguien conteste) para pedirles que lo aventaran o lo dejaran con la vecina, pero me salieron con la chingadera de que no pueden contactar a los choferes que llevan los paquetes. NO MAMES!!!! y entonces mejor regresaron el paquete a China, porque no me encontraron y los inutiles no pueden contactar a los que distribuyen los paquetes. Qué clase de servicio es ese?

Jamás volveré a comprar en TEMU por su porquería de paqueteria, no te resuelven dudas su repartidores no están calificados, dan datos incorrectos a quien recibe el paquete. Sobre todo son una tal Suzey a quien ni siquiera puedo identificar correctamente porque no hay registro de ella solo puedo decir que entrega en zona Sur de Puebla y es nefasta para entregar paquetes no está calificada para hacer entregas da los datos incorrectos del paquete y eso causa confusión a la hora de recibirlos.

Ayusin nyo Naman po pag encode ng presto Kasi ilang beses na sumusobra Yung binabayaran ko sa rider Nung una pa piso piso sampu lang pero Nung Isang araw 100 pesos Jusko🙄🙄 Sabi ng rider sa seller Ako mag complain Kasi kung ano lang daw Yung nakalagay na presto Ayun automatic na ma tetext samin kaya nag message Ako sa seller and sinend nila sakin Yung picture na 257.01 lang talaga Yung total price na dapat babayaran ko at Hindi 357.01 so ibig Sabihin kung Hindi sa seller Hindi sa rider malamang sa delivery process nag ka problema witch is sa inyo kaya paki ayos po Kasi kahapon Meron na naman natulad sakin sa rider din nag complain dahil sobra na naman Yung binayaran nya😶😐

I have issue with the seller and since the seller blocked me Idh choice but to chat with J&T CSR. I reported what happened and they give me proper expectations and reassurance. Then I received a message from them without clear instructions and di man lang nagpa Kilala si atii ko. Still in process pa rin Yung escalation team nila kahit 24hrs lang Yung sinet nilang proper expectations ☹️

Nakakalungkot, "out for delivery " na yung parcel ko for 2 days pero di pa rin dumarating. Nabuhayan ako when I got a text around 6:42pm na prepare payment chuchu, tas wala pang 1 minute nag text ulit na "it is confirmed that you want the parcel to be delivered on another time" excuse me, what? Kumukuha pa ng pambayad yung tao, umalis na agad? Tapos nasa maling bahay pa pala huminto, NASA TAPAT LANG NG PLACE NAMIN. Di man lang ako hinintay, grabe

Bad experience bad delivery time and no details all the time i swear they are the worst

I was scam with this company philippines thru Lazada partner

Good day. Gusto ko ireklamo ang isa sa mga rider ninyo dito sa bacolod city branch si Medes Jonathan Dorad. Napa kabastos! Binabaan ako ng phone. Hindi mapakiusapan! Importante ang parcel na yun. Work related. Pero kinancel lang ng walang modong rider na yun! Sana mabigyan ninyo ng leksyon para mag tanda! At hindi na maka biktima ng ibang customer tulad na nangyari sakin today. July 27 2025

This company is a disaster. Because of their mistake in entering my phone number, I can’t receive my package. The driver was incredibly rude and mocking my urgency. When I contacted support, no one spoke English or gave a clear answer. No follow up, no accountability. Never using them again.