Joyfolie Anmeldelser 247

Beautiful dresses for all
Occasions….Customer service is impeccable!

i would give zero stars if that was an option, extremely deceptive company. terrible customer service. some of the dresses are nice mainly the girl dresses but they will make sure you never see the refund in any form, come up with one reason or another to not refund though you send back new clothes with tags etc, saying oh you used discount code even when things are marked final sale at checkout and give you no warning, forced me to get store credit for around $ 200 dollars and the most deceptive thing, the store credit expired in just a few months without any warning. they are thieves so will avoid at all costs!

I wish I had read these reviews before purchasing from this company. I emailed the company to see if I would be able to return an item and was told yes. I purchased the item, along with some other items and was offered 10% off for being a new customer. The items didn't work out and I requested a refund back to my card. The company then sent me a gift card instead. When I contacted the company they sent me a link to the return policy stating that if a discount code is used during the purchase the buyer is not entitled to a refund back to the card and can only receive arefund in the form of store credit. Now I am stuck with a useless gift card. This practice feels underhanded so I do not recommend purchasing from Joyfolie.

If I could give this company negative stars, I would. They nickel and dime their customers more than any clothing shop I've ever purchased from. You better get your dress right the first time you order, because they will make you go through he** if you decide to return it, charging you hidden fees to the point where the dress is no longer worth the trouble.

I’ve never left a review for any company but this one has horrible business practices. They will make it impossible to return your item and their customer service is essentially non-existent. I am going to have to dispute charges with my credit card company and hope that that works. Please don’t ever order from this company, save your money and your sanity.

Beware of ordering anything on Joyfolie as they will do everything they can to keep you from being able to return what you order. This dress had an odd fit to it, couldn't wear it. Tried to request a refund. We received instructions on how to return along with a date to post the package by for the refund. We sent it well before the date in the instructions. The courier took forever to deliver, probably in part because Joyfolie opted for the cheapest option. Packaged arrived at their facility a day late and they declined the return. Even though they admitted to seeing the package ship before their instructed ship date and seeing it in transit for the rest of the time. You would logically think, "oh, you made every effort to get it to us before the 30 days was up, despite the courier delays, and follow our instructions and postmarked in time, we will go ahead and issue the refund" this is the kind of ethical service I'm used to. But nope. They refused to budge and now want me to pay for them to ship the product back to me. I guess we all know what Joyfolie cares about most - and it's not their customers. Recommend a book to their executives. . . it's call "The Heart of Business" by Hubert Joly. I dare you to read it and learn a thing or too about what makes a great business.

Terrible return policies and misleading and inconsistent policies. Dresses weren’t even that great of quality.

The size guide isn't accurate so if you get the wrong size you're literally screwed. Their return policy makes no sense at all because if you purchase an item on sale, it's not eligible for returns. Don't bother buying if the item is on sale and you're unsure of size. I'm out hundreds for dresses that don't fit me at all and the customer service was terrible and they were rude.

Literally worst company ever. Bought several dresses for family pics and had planned to return the ones that did not work out. They claimed they are not able to be returned due to being discounted. The rep told me it informs me of that upon check out. That is a lie. I went back and added more items and went to check out to see if it ever popped up that items cannot be returned if they are discounted. No where did it say it. They stole hundreds of dollars from me. I regret not seeing all these reviews by others before I made my purchase.

After half my order was delivered, they informed me the other half was out of stock, would I like a different size? By then I didn't have time to order anything else in time for the intended use date. Bad customer service.

I got a dress for my daughter with this Company for my daughter. She is going to be a flower girl in a wedding. The bride liked this dress from this company (not my choice). We got the dress and it was too small. I ordered the next size up, thinking i wouldn't have a problem sending the small one back. Oh No! I paid $10 dollars to send it back to this company only to find they couldn't return it. THEN, they told me that I would have to spend more money to send me back the dress. I told them they could keep it and I would never ever buy from them again. SUCH BAD BUSINESS.

Sent back a $300 dress that was not the color I needed for family pictures. It was in perfectly new condition, because I barely took it out of the box, but they send an email saying it had a stain on it so they couldnt except the return and said I could donate it or pay for return shipping. First of all I think not. I know the dress was in perfect conditon, so theyre just going to resell it!! Second of all what a complete joke! It was my fault for giving then the benefit of the doubt, because as you can see this is their MO!! DO! NOT! ORDER! FROM! THEM!!!

Joyfolie's return policy is not transparent. READ FINE PRINT: Online, Google says "Joyfolie's refunds unworn and tagged". Beware: returning clothes on "final sale" Joyfolie sends you to a sister site, "Treet". You list your returns to sell on Treet, who drops the price you set every week till it sells. Then you ship to the buyer. Joyfolie's also receives 30% of the selling price. It is NOT WORTH IT. There are plenty of other sites, that offer the same quality of clothes and better return policies.

The company did not list their items as non-returnable and in fact charged me for "order protection and easy returns". I can now not return anything. Very deceptive company. I then tried to review the items I bought and can't return and my review won't show up, only good reviews!

If I could give zero stars I would as well. Avoid this company at all costs!!!! Like the others are saying, they approved my return and three months later said they wouldn’t approve it after all!!! I had shipped the item back three months prior! This is a total scam. I hope they go out of business and stop taking advantage of people. Do not show here. I will be reporting to the Better Business Bureau as well — I suggest all who got scammed do the same!

If I could give 0 starts for this company, I would. Their return policy is deceptive at best, you must return within 30 days of the order date. Not shipping date, when you order, and it has to be in their warehouse within 30 days of that date. No other brand requires this.
Secondly, I returned a hat and dress within this time period. It took them 3 MONTHS to process my return, then they accused me of returning the hat in unsellable condition, and would not refund it. Never mind that it had been sitting in their warehouse for over three months, under who knows what. Avoid them at all costs, you will not be able to meet their impossible return policy.

Scammer company on its returns. Will take over 90 days to review, then will say there is some wrong with the item despite it never being tried on. They sent an image with no defect. Notice their website has “gently used item” those are returns they have stolen from customer and never gave them their money back. Buyer beware, do not support a company that makes their money scamming people and reselling to double their profits. This commany needs to be seriously investigated.

A dress is to small and they wont exchange it. They claim it was final sale but didnt say when i bought it and doesnt say on confirmation or was in in my cart.

Stay far away from this company. Should have know they we’re a scam business immediately after placing an order with them and 3 days later they couldn’t even find my order in their system in order to confirm what was actually ordered and order status even after supplying them with their own confirmation number . Only after threatening to stop payment a few days later did they confirm the order was bring shipped but still no details as to order content . When oder finally arrived and the items were tried on and found not to fit properly, I recontacted them to initiate a return and was.told no refund or exchanges because the items were discounted at time of sale. I then tried to explain that their policy claimed they offered store credit in these cases and still they refused to honor their policy. Their only offer was for me to put the items on their web site as “previously owned items available for sale”. to see if it would sell there , yet none of the items have ever been worn other then trying them on for fit. I now own 3 New unused dresses at a cost of $250 that do not fit only 1 week after the original purchase Date. Quite the business plan: Mark up items you sell by 50% over your originally determined selling price of a mediocre quality product at best to start with, then make it look like you’re giving a 40% discount at the time of the sale so you don’t have to deal with returns by pointing you to your. Non- sensical return policy . Run far away from this company before you spend a penny of your hard earned money.

If you're thinking about buying from them, don't. Their return policy is a joke and they do not accept returns or exchanges of any kind despite saying they do.