Joyfolie Anmeldelser 247

I have purchased many items-
I love them all-
Only offering Credit is acceptable but when your credit expires in a short time or the email is lost-
It doesn’t seem like the best customer experience to keep funds AND the goods..
there are so many items it would help to have a feature to “like” the item so that one can make informed and careful decisions about the purchases - having the return policy what it is.

First time buyer with this clothing company, I ordered a dress and a bralette from Joyfolie. Unfortunately, the bralette was too small on me (ordered a M), I’ve never really worn a bralette and to be honest don’t know my measurements to go off of the size charts provided on the website. I now know, def need a size up ha! But with this, I contacted customer service and within the hour a service rep, Luis, reached out and helped me with an exchange, sizing questions, and any additional questions. The replies were well timed and the information provided was so throughly presented, any anxiety I had reaching a resolution was eased. The initial package was received on time and in good condition. The dress fits perfectly, and i absolutely love the material. It looks heavy but it’s actually very light. The bralette is beautiful, so I can’t wait until I get my exchange order in. All in all, if you are doubting the sizing, I recommend reaching out first to question. I’ll be buying more!

Best Customer service ever! Really fast at responding and they truly make you feel like your request matters no matter what. Plus quality of products is soooo good. Love Joyfolie!

Love Joyfolie for all their unique & quality pieces! I started buying clothes & boots for my daughter and then for myself and I have always been happy with everything I’ve received from them.

Purchased for our 11 year old granddaughter. She wears it all the time!

I ordered multiple different styled dress. Each one had great quality and stitched with care. Excellent for weddings, family photos, or just casually around the home.

Quality is always top notch! We typically search JoyFolie for specific items (special occasions) and we have never had a 'bad purchase' and usually we can find savings that makes the items affordable too!

My girls love their dresses. They wear them all the time and look just as great as when they first got them.

Just received my dress and I’m absolutely in love 🤍
The quality is truly великолепное — every detail feels so well made and luxurious. The bustier top pairs perfectly with the dress, it’s such a beautiful combination.

Now I can’t wait for my upcoming horse photoshoot… I already know this look is going to make a statement

Beautiful styles! I’m constantly getting compliments on my cardigan! I always make sure to direct them here too! :)

I purchased for the first time from this company on March 13. All items other than one were full price. I made sure to check the return policy, which states:

“ Q: Is my return eligible for a refund?

A: Full priced items qualify for a refund, store credit, or exchange.”

I did not read on, as my order fell into that category. It isn’t until you read further into the policy that actually, that’s a complete lie - full price items are not eligible for return if a promo code is used. This is beyond misleading and is clearly used to fool people. Why such a bizarre policy that I completely outside the standard for retail? These are still full priced items; a promo just took a discount off the total.

Regardless, I emailed asking for a one time exception to make a return back to my form of payment. I ordered a few more items than I typical would I have so that I could get an idea of the materials and fit. And I liked the items! It’s just that only one dress fit me. At the time of me asking this request, I still planned to order in the future especially is they offered kind and reasonable customer service in this matter.

After multiple emails, they refuse. I am asking for a small return and refund, around $200, and they refuse to work with me.

I have now reported to BBB and attorney general and am working my way through reviews and social media. Really disgusting and misleading practices. Don’t gaslight customers into thinking this is normal when you are clearly phrasing your verbiage to fool them and be misleading.

The clothes I have purchased from there have been great quality and just as pictured on the website. The product descriptions have been reliable. The size guide is accurate and they always mention if something runs small or large.

I bought a dress for my wife and she loved it! Thank you Joyfolie!

I purchased 2 of the June impact dresses for my client wardrobe. They are by far my most chosen dresses for pregnant and not pregnant women! It is so versatile and works in every setting! Best purchase!

The new dresses are Gorgeous. I bought the dagala dress and it was so beautiful. I hope joyfolie continue to release beautiful dresses in the future.

I love the new releases dress. It's good that Joyfolie has something to offer. Customer service is also superb!