Joyfolie Anmeldelser 247

Placed an order and they wouldn’t cancel it when I asked. Their return policy is opaque, and they refuse to cancel an order even if it was placed in error. You’d have to file a chargeback with your credit card company to try and get your money back.

For the past 4 years I've ordered so many girl dresses from this company. I never returned anyting. Even though sometimes the size runs a bit bigger for dresses I keep it.
Don't dry the clothes otherwise they shrink! I've learned that myself!
I like their fabric and I am grateful for their special offers that allow me to get more dresses at onces.
I will keep purchasing their dresses as I love their new collections all the time.
Daniela

I ordered a pair of boots and am so impressed by the quality of the product, the packaging and personal touch included within. These boots are GORGEOUS, well made and fairly priced. I will be ordering more products from Joyfolie!

The dresses and designs this business sells are unique and very different from what I see elsewhere. I purchased two dresses from this business. Both of them are worth the price in terms of quality and design. I would definitely purchase again from them.
My only issue was with the sizing. Both the dresses are XL, but one is slightly small on me and the other slightly big. I wish their sizes were more consistent.

I ordered 3 different times, the boots are literally among my favorites and i get compliments on all of them! I have several dresses, varying materials and quality on them. For the most part, they are very nice and I am not disappointed. A couple are a bit wrinkly, which is expected after shipping, but overall i love them, my husband loves them, and my mom loves them! Bralettes…adorable and super comfy!

I’ve been shopping at Joyfolie for years, and their dresses never disappoint! Every piece is beautifully designed, and truly unique. The attention to detail make their collections stand out. They always have the most beautiful, one-of-a-kind finds for children perfect for special occasions or everyday magic. Highly recommend!

Love all of JoyFolie clothing!! Such beautiful pieces! The packaging & tags are even pretty! The sizing and quality is right on 👍🏻 💕

The dress I ordered looked nothing like the pic. Dress was too big. Got a discount on the dress so I was not able to return. So I lost $65. I wish I would have read more reviews or seen that they had 2 stars to begin with.

Every piece of clothing they sell is quality . I love the femininity of their clothing. Sizing is consistent, and fairly priced. Always Beautiful packaging and extras.

Absolutely LOVE this brand! Unique, stunning pieces for a fraction of what it would cost elsewhere. I got my wedding dress from here and everyone is BLOWN away! It was comfy, stretchy, a show stopper and inexpensive in my opinion! They make the best dresses for dreamy photoshoots as well. Love love love!

I think Joyfolie’s return policy is deceptive. I went into my order fully aware that discounted items result in store credit, but I do not consider a “new customer” code or a standard 20% off promotion to be “deeply discounted.” After using the welcome code, my return was only eligible for store credit, which then came with an expiration date only 60 days after it was issued.

In their response, Joyfolie said this is outlined in their policy, but nowhere did I see anything that clearly stated a basic promo code or new-customer discount would be treated the same as a deeply discounted item.

After doing further research, it appears that Joyfolie may be in violation of Massachusetts consumer protection laws. Under Massachusetts General Laws, Chapter 200A, Section 5D, gift certificates and store credits must remain valid for a minimum of seven years and cannot expire sooner. A 60-day expiration is not only unreasonable; it is not compliant with state law.

Sizes are also inconsistent, making ordering very difficult. I would not order from this company again.

They have the cutest boots and they photograph so beautifully. My daughter wore them for hours and they were comfortable and she loved them.

Easy to maneuver on the website. Clothes are well made.

I enjoy this brand so much. With every purchase they send a very sweet gift and the quality of their products is really great. This fit is true to size and their outfits are stunning and customer service is great!

I've purchased dresses from them for the last two years but this past year their quality has really gone down hill. The sizing is SO inconsistent it's really hard to get something that fits, and then the return policy is awful. Now to top it off, I ordered a crimson/gold dress and received the bronze (mislabeled and mis packaged). They only give you like five days to return which happened to be during Thanksgiving so I got an email Sunday my return had been cancelled. They did reopen it but the item I received in exchange was the same bronze color (also mislabeled). So currently I've been charged twice for the same wrong dress (of which I only have one). When you reach out to customer service it's just copy paste AI bullshit you aren't talking to a real person. I won't be doing business with them anymore sadly.

I had a change to my order after I placed it. It was as easy as responding to the email they had sent with confirmation of my order. Quick response and they made the change.

BUYER BEWARE: I had so much hope ordering from this site. There were good reviews so I thought I would try. I did not like this dress on me and it was a little big. I initiated a return. I had the package outside (as I paid for them to have it picked up) and no one came. They canceled my return, but then reversed the cancellation. Once they received it, they sent me a message saying that my return was denied for “no reason provided” Well I of course emailed them and they claimed there was hair on the dress and a smell. That was ABSOLUTELY UNTRUE. I tried this on for engagement pictures, didn’t like it, and IMMEDIATELY put it back in the original packaging. They sent me a photo that showed maybe a little blonde looking hair? (See photo) and I have dark brown hair. This is absolute robbery. If you need to do a return, good luck. They had the audacity to say I could pay them to have it returned back to me. In the email they also included that I could go buy more items because they are having a sale. Are you kidding? I will never purchase anything from a company that steals from their customers. This was SO disappointing. I would never send back an item for a return that was not in perfect condition. It wasn’t even out of the package for 5 mins. Spent over $100 for NOTHING. Lesson learned. Again, I attached the picture they sent me as their “reasoning”. It came to me wrinkled like that. Guarantee they will repackage it and sell it. I have never left a negative review on any site before, but this was absurd. NOT WORTH THE RISK.

Impressive collection of apparel!

BEWARE OF THIS COMPANY! I recently purchased a pair of boots from them. When the order arrived it contained two right footed boots of different sized. I emailed them immediately (they do not provide a phone number). They made me send numerous photos to prove my claim. They also wanted me to pay for the return shipping. I finally got them to agree to sending a shipping label for UPS. I returned the boots immediately requesting a full refund. Although they took possession of the boots via their UPS carrier, they refused to refund my account. When the boots arrived back to their Texas location they acknowledged receipt (which I had proof of via UPS regardless). They claimed they needed to "inspect" the boots-which I had never worn and could not wear due to their mistake. About an hour later they emailed me that my refund was denied and refused to give a reason. The woman, Wendy, I had been communicating with advised that to get the reason why the refund was declined I had to speak with the person I had been communicating with on this claim-which was HER! I will be filing complaints with the Attorney General and US Attorney's Office.