My son purchased 2 tops. Neither fitted as were too short in the body. Returned for a refund and never received it! Absolutely appalling service and withholding a refund when goods have been returned... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
impressed heavy weight t-shirt, actually better quality then i expected which was great. Nice slightly oversized tee which was what i wanted overall 10/10 product. *one thing to note if purchasing... Se mere
Top company with great products. I think I have almost one of everything in the wardrobe. The heavyweight hoodies are insanely good quality. Love the fleeces and the T-shirts are insanely good and pe... Se mere
The quality of their products is amazing, I recently bought some shorts, sweatshirts and a hoodie and I can safely say they are brilliant. They are soft on the inside and super comfortable, and the de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in the UK in 2020, we're a clothing brand specialising in premium embroidered garments made from the highest quality materials. Since launch, we've proudly served over 35,000 customers with our iconic fleeces, heavyweight hoodies and expanding range of timeless essentials. Beyond fast dispatch times, our focus is on exceptional customer service, with a team ready to support you every step of the way.
Kontaktoplysninger
Storbritannien
- support@jemcity.co.uk
- jemcityuk.shop
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent !!
Really good would use again
Good experience
Good experience, delivery was really quick and came within 2 days, size fits just wish I got a medium
I was expecting better size than the…
I was expecting better size than the one I had received! the large size is considered like XL ! The material is too heavy where u can't wear it in the summer & not even in the winter because it's T-shirt. It's not worth the price at all.
Site is really good and easy to look…
Site is really good and easy to look through, however I did pay for the better postage offer and I may of missed how long it was going to take to arrive but I didn’t see any indication, it’s coming up to a week now since I ordered and still haven’t received my package? Was just hoping for an estimated date that I would be getting it after paying for the quicker delivery option.
Saw on tik tok
Saw on tik tok. Good advert, good website, good products, easy to buy and quick delivery.

Besvarelse fra Jem City

Besvarelse fra Jem City
Amazing Quality + Helpful team
The quality of the products are amazing and definitely worth the price. I only bought 3 t-shirts to test them out but I Will most definitely be buying more stuff. Also the team on Instagram were so helpful, replied to all my questions on dm within an hour

Besvarelse fra Jem City

Besvarelse fra Jem City
Amazing service
Amazing service, got delivered the next day! And love the shirts!
10/10
Will definitely buy more!
The update is that there is no update
The update is that there is no update. They just won't reply to my emails. If you buy off them then there seems to be no problem. If you buy off them with a discount then that is just not acceptable to them. I asked them if I could buy a few items from their website with the discount they offered and they said no. They said it was for one day only even though I had bought from them on that day. I just wish companies did more for their customers. It really is a sad day when you can't buy from your favourite clothing brand. It is a real shame.
Top quality products
Top quality products, would 100% buy back from here.
Wrong Order
Wrong order and customer service is like dealing with high school kids is absolutely ridiculous.
I bought two monaco tshirts (£80) on a…
I bought two monaco tshirts (£80) on a friday paying for royal mail tracked (1 day delivery) and it came on the following tuesday with me going on holiday the Wednesday.
As soon as I opened the bag the tshirts smelled so bad of a chemically/fume smell so I tried to wash them as I liked the design and wanted them for the holiday still. After washing, twice, both tshirts still stink that bad that I can’t have them in my wardrobe or in my room.
I emailed Jem City asking what I can do and they said because its past their 7 day return period they wont do anything even though their products took 4 days to come and I was on holiday for a week.
Avoid at all costs. Really not worth it.
great customer service and very fast…
great customer service and very fast delivery
Good quality clothing
Good quality clothing , good fitting and a great design highly recommended to other people 💪🏽
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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