My son purchased 2 tops. Neither fitted as were too short in the body. Returned for a refund and never received it! Absolutely appalling service and withholding a refund when goods have been returned... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
impressed heavy weight t-shirt, actually better quality then i expected which was great. Nice slightly oversized tee which was what i wanted overall 10/10 product. *one thing to note if purchasing... Se mere
Top company with great products. I think I have almost one of everything in the wardrobe. The heavyweight hoodies are insanely good quality. Love the fleeces and the T-shirts are insanely good and pe... Se mere
The quality of their products is amazing, I recently bought some shorts, sweatshirts and a hoodie and I can safely say they are brilliant. They are soft on the inside and super comfortable, and the de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in the UK in 2020, we're a clothing brand specialising in premium embroidered garments made from the highest quality materials. Since launch, we've proudly served over 35,000 customers with our iconic fleeces, heavyweight hoodies and expanding range of timeless essentials. Beyond fast dispatch times, our focus is on exceptional customer service, with a team ready to support you every step of the way.
Kontaktoplysninger
Storbritannien
- support@jemcity.co.uk
- jemcityuk.shop
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a Fleece and a Sweatshit
I ordered a Fleece and a Sweatshirt and I love both! I got both in a size L because I wanted it oversized. The material feels great a the quality I really impressive! I will order again ;)
I still have not received my order
I still have not received my order. And it was not stated in the website that I also had to pay an additional 30 euros for import taxes. Very curious uf I will ever receive my order!
Quick delivery and item delivered in…
Quick delivery and item delivered in good condition.
Delighted with jumper,
Delighted with jumper,. Material is thicker than expected and fit is true to size.
Bought this for a friend who loves it
Bought this for a friend who loves it. Good quality material and nice design. Is a little larger than expected for a traditional Small size but not a big problem at all.
Excellent service & super fast…
Excellent service & super fast delivery. Will definitely be purchasing again & I would highly recommend this company for high quality garments.
Very good quality material
Very good quality material, fast delivery, cool styles.
Great quality fast delivery
Ordered Friday- delivered Saturday morning. 3 hoodies all great quality and look great
sent quickly good condition :)
Proper bit of clobber
Proper bit of clobber, delivery was on time. Easy to order.
High Price, Supreme Quality
I am very happy with the quality of the products that I brought, even though the price was abit high all together, the clothes were spectacular.
Poor quality products and poor service
Poor quality products and poor service. I sent items back and asked when I would receive my refund and was told ‘I have let you know twice now that refunds will be processed from the 7th of January!’
Very unprofessional, quite clearly a start up ran by a teenager.
Avoid this company
Avoid this company at all times,their return policy is terrible
I bought a fleece for my daughter for Xmas
Obviously she couldn't try it on as that would have spoiled the surprise
It was too small so I emailed on Dec 27 to ask for an exchange to a larger size
No answer until 4 January and they refused as return period ended on 3 January
Poor customer service
Excellent product, Happy customer
impressed heavy weight t-shirt, actually better quality then i expected which was great. Nice slightly oversized tee which was what i wanted overall 10/10 product.
*one thing to note if purchasing from Ireland and additional import duty needs to be paid since Brexit, nothing to no with Jem City themselves but additional charges are added
Top quality clothing
Easy to order and very good customer…
Easy to order and very good customer services, really personal
One star is being too kind to these…
One star is being too kind to these guys. Their returns policy means if you're not on it, ordering a few sizes to try is NOT recommended......you WILL get caught out...plenty of other better companies out there with more better customer service / returns policies. Pass on by.......
Really good quality!
Purchased a hoodie. Really good quality, well packaged and quick delivery. Would highly recommend and will defiantly be purchasing more from Jem City!
Bad customer service
I returned the jumper and asked for a replacement in a different size (as Jemcity offered).
After a couple of weeks I emailed to ask for an update but heard nothing from them.
I messaged them via Instagram where they said they hadn't received it. They have provided no help on what to do next and have failed to give the replacement or a refund. They have continued to ignore me
I’m never one to write a bad review but…
I’m never one to write a bad review but I am just incredibly annoyed. I worked with this brand for a collaboration and I have in writing that they are meant to be paying me for the content I have created for them. The communication was great up until the payment. 2 weeks have passed and they still haven’t paid me or responded to multiple emails, I think this is incredibly unprofessional, to top it off I washed the item, by the instructions may I add and the material looks like it has been bleached so now it’s no longer wearable.
Dette er Trustpilot
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