Jefebet Anmeldelser 391

TrustScore 2.5 ud af 5

2,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Love playing only drawback is they take a long time to redeem my winnings, I have two separate winnings still pending review, the first was April 23 rd for only 120 dollars and the second is for 137 a... Se mere

Bedømt til 1 ud af 5 stjerner

I believe this company is out of Las Vegas. I believe a class action suit should be on our radar. I'm not sure it's okay to entice us with coin package specials, offering a bunch of extra coins with p... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

HOW COME I AM READING ABOUT PEOPLE PUTTING IN A REDEMPTION EARLY APRIL AND BY END OF APRIL OR MID MAY THEY GET THEIR MONEY!?!? I PUT IN MY REDEMPTION IN MARCH!! MARCH 23RD TO BE EXACT! I HAVE... Se mere

Bedømt til 4 ud af 5 stjerner

Such a shame because this social casino has so much potential- great game selection, Playthrough reqs, daily bonus etc. however, all of this is irrelevant because it looks like they don’t payout... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Online casino eller bookmaker

Skrevet af virksomheden

We offer free-to-play online sweepstakes casino-style games. 🎰 Play like a true Jefe here at JefeBet! 🎰


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

391 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 91 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Slow Redemption

Well i think I was scammed after looking at the reviews i started redemption on 11/11 and still not approved. Im guessing now it never will be😡

Update now 11/21 says approved and it can take 10 days to get in my bank ha still don't believe ill see any money based on reviews, but if i do i will update.

Update 11/24 . So it took a while, im hoping a one time glitch but i got my redemption today, they did communicate along the way. So looks like they do pay out. Yay!

8. november 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola Marshe,

Thank you for sharing your feedback, and we’re truly sorry for the worry this delay caused you. I did want to personally update you that your redemption was successfully approved three days ago, so everything is now all set on your account.

We understand how frustrating waiting can be, and we appreciate your patience while this was processed. If you ever need anything or have questions in the future, please feel free to reach out to us directly, we’re always here to help and make sure you’re taken care of.

Bedømt til 1 ud af 5 stjerner

Redemption time is ridiculous

I have loved Jefebet for a while and they were one of my favorite sites to play on. Apparently they no longer care about paying people what they are owed and the customer service is even worse.
I submitted a $500 redemption on 10/30 and absolutely can't get a real answer about when to expect my money. When I redeemed before it only took a day or two. I have been given several different answers about when to expect it. I was given the answer that it can take up to 10 days. Now we are on day 20 and they told me yesterday they will start sending out redemption again toward the end of next week. I will be contacting the FTC and a lawyer. I am sick of these casinos breaking their own terms and conditions to suit their own needs. Apparently they have stopped redemption but still selling packages. Shady as heck!

30. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola there,

Thank you for sharing your feedback, we completely understand your frustration, and we’re truly sorry that your recent experience hasn’t reflected the level of service you were used to. We know how disappointing it is to wait longer than expected, especially when things previously moved much faster.

We’d really like the opportunity to get this back on track so we can continue being one of your favorite places to play. To make sure your concerns are addressed properly, please reach out to us directly at help@jefebet.com
so we can have a manager review your case and speak with you personally. This will allow us to look into your redemption in detail and work toward a proper resolution.

We appreciate your patience and the time you’ve spent with us, and we’re committed to making this right.

— JefeBet Support

Bedømt til 1 ud af 5 stjerner

Super scam

Hello JefeBet, Today is day 23 and my redemption isn’t processed per
Section 8: Prize Redemption all the necessary information (Article 14: Prize redemption may take up to ten (10) business days to process to the Player's designated bank account).
I requested it on 10/26. When will it be processed today and what is causing the delay. I request that it be processed immediately.

18. november 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola Daniel,

I’m sorry to hear about the trouble you’ve run into. That’s certainly not the level of service we aim to provide. We know how important timely payouts are, and we want to ensure everything is handled correctly.
Please reach out to us at help@jefebet.com
with your account details so we can investigate your redemption and review your feedback.
Thank you for giving us the opportunity to improve your experience.
JefeBet Support

Bedømt til 5 ud af 5 stjerner

I was working with Maria and she was…

I was working with Maria and she was wonderful. Responded immediately with every email and made sure everything went through. She went above and beyond.

15. november 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola Rebecca,

Thank you so much for taking the time to share your experience!

We’re thrilled to hear that Maria provided you with such attentive and exceptional support. Ensuring our players feel taken care of is a top priority, and it’s great to know she went above and beyond for you.

We truly appreciate your kind words and are grateful to have you as part of the JefeBet community. If you ever need anything in the future, we’re always here to help!

Bedømt til 1 ud af 5 stjerner

My redemptions are usually quick

Still not paid. Approved Wednesday the 10th and today is Monday the 15th. Nada

Finally was approved. Took 36 days. Lost a customer but glad im finally approved

Second update: im 1 day short of a month of requesting my redemption and still nothing. They claim on here to email them and they will look into it but they are not responding to emails. Stay away!!

Update: im now up to 14 days and still no redemption. Being told the same thing about a glitch in the system 2 weeks in a row. If thay was true why didnt the company send out an email acknowledging this?

My redemptions are usually quick. Im on day 11 and all im getting is the usual 10 day blah blah. Im after 10 days. But still no help. I was also told there was a glitch in the system that caused a hold by 2 different reps a week apart. They will tell tou anything except your moneys on the way. Im getting very frustrated. If they finally approve ill up the rating. But my usual 2 day redemption are now taking 2 weeks? I'll stay away from this one now. Nobody wants to wait 2 weeks for their money

31. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola there,
We apologize for the difficulties you’ve encountered. This isn’t the level of service we aim to provide, and we appreciate you bringing it to our attention.
If you could email us at help@jefebet.com
with your account details, we’ll review your payout and follow up on the gameplay feedback you mentioned.
Thanks for reaching out, we’re committed to getting this resolved for you.
JefeBet Support

Bedømt til 1 ud af 5 stjerner

holding my money hostage

got verified on 11/6/25 same day put in for a redemption , 8 days past and they want me to get verified again on a "random" verification but I cant use any of the documents that I used to originally get verified the second time around making it impossible to do so ... in the meantime they are holding my money hostage ...its now 11/16/2025 and they still refuse to release my money ,,,tomorrow I am calling my state attorney generals office as well as the state gaming commission , this place needs shut down

update...I have contacted you 50 times if I have contacted you once .... your people are of no help and most times I get auto responder with no follow up ...useless

4. november 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola Paul,

Thank you for bringing this to our attention. We definitely want to make sure you receive proper support, but we’re unable to address account-specific concerns through this message. For situations like this, it’s important that you contact us directly so we can have a manager review your account and speak with you one-on-one to get everything clarified and resolved.

Please reach out to our support team through the official channel at help@jefebet.com, and we’ll make sure this is handled as quickly as possible.

Bedømt til 1 ud af 5 stjerner

Don't waste your money here scam…

Don't waste your money here scam casino. Also if you ever CASH OUT once, don't play here anymore. You will lose like crazy after.

14. november 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola there,

We understand how stressful payout concerns can be, and we don’t want you feeling unsupported. Please reach out to us at help@jefebet.com
with your account details so we can look into your redemption and review what happened. We’ll make sure your feedback gets the attention it deserves.
Thanks for giving us the chance to assist.

Bedømt til 1 ud af 5 stjerner

And here we are again now November 8th…

And here we are again now November 8th been waiting for $260 since October 29th. What a total joke, with 0 cancellations to play off my winnings like they want but I won’t.. held this long. So what’s the point. What a joke

7. november 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola Seth,
Thank you for letting us know about your recent experience. We apologize for the delay and any inconvenience it caused.
To help us resolve this quickly, please email your account information to help@jefebet.com
so we can review your redemption and check into your gameplay concerns.
Your feedback is important, and we’re committed to addressing it.
JefeBet Support

Bedømt til 5 ud af 5 stjerner

I can't believe how fast and helpful…

I can't believe how fast and helpful the team behind jefebet is! By far the fastest responses of any casino site. Very helpful!

1. november 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola Jake!

Gracias for your words and for valuing our attention, it means a lot to us Jefe. It has been a pleasure to help you, enjoy JefeBet! 🎰

Bedømt til 1 ud af 5 stjerner

Accuses users of violating terms with no proof or evidence

I have been playing this site for a little while. During the time played I have experienced glitches, errors saying I had multiple windows open. Errors saying my account was inactive, yet I still played. Still put my money into their site. I recommended the site to my mother and she has had nothing but problems. She's older so I helped her verify using her phone and her documents. Once she sent in her information they accused her of having someone on her account and sent her a rude email. Even though she did not do what they said, she agreed that she understood. She has had multiple pop ups saying she has multiple windows open and all types of errors but she still continued to play. Fast forward a few days ago she won 385 and cashed out. She played some more the next day and randomly her balance went from a few dollars to around 380 and then it kicked her out. When she tried to log in she got "user not activated." She emailed them and they responded that during her account review (review for what) it was found that she had mock locations and something about enabling locations. My mom is 65 years old. She doesn't even know what a mock location is smh. This site will accuse you of violating terms of agreement with no proof at all. They have not sent her money and she is still locked out of her account. I have 19k followers and growing on Facebook and I would be more than happy to write a review up there. My hope is that they send her money and call it a day. As for now I would steer clear of this site!!!

29. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A seamless verification process they…

A seamless verification process they stayed in contact until my account was verified

28. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hola Yenori!

Gracias for your words! We will always try to provide the best service to our Jefes and Jefas. Welcome to our big familia 😉

Bedømt til 5 ud af 5 stjerner

Fun and legit

Fun and legit! Easy verification process and very quick. Highly recommend over all other casino sights I have played.

24. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hello Christin!

Gracias for your words, they mean a lot to us. And thank you for choosing JefeBet! ☺️

Bedømt til 1 ud af 5 stjerner

Incompetent Verification Team

Since the end of August I have been trying to verify my account here before I play or make any purchase. After the normal process that never fails any other sweeps site, I am accused of account sharing and that the verification process was done by someone who is not the rightful account holder.

I made the account, for myself, and was never even able to play due to failed verification. There was no such account sharing. I literally sent them MY ID a picture of MY FACE with my name for my personal use on JefeBet.

This process was repeated manually a 2nd time and support said my account would be verified after that, as long as I agreed to understand ToS and no account sharing, which I never did.

Days go by, it is now October 21st and instead of verifying me, they send the same warning with this time a *final warning* subtext to stop account sharing even though I was never able to play ever on my own account as myself. Joke of a site and joke of a support!!

28. august 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

Hello Neo

We apologize for your negative experience. We take allegations of this nature very seriously here at JefeBet and we’d like to clarify your situation through this reply.

At JefeBet we strive to provide an entertaining and engaging social gaming platform. At the forefront of this effort is maintaining the safety and security of all JefeBet players.

One of the most crucial parts of securing our platform and player accounts is our verification review.

During the account review process, it was determined that the verification process was being completed by someone other than the rightful account owner.

We were able to link the account to a separate user who shares the same address and who has also been flagged for multi-accounting.

We sent multiple warning messages to ensure the understanding of this violation and to provide a second chance if there was an error.

Once we saw that the process continued to not be completed by the rightful account owner we were obligated to enforce our regulations on this matter.

We have strict rules around these types of violations. The penalty for this includes a forfeiture of winnings along with account closure. Our Terms and Conditions can be reviewed in full at JefeBet.com

Bedømt til 5 ud af 5 stjerner

Top tier!

Lots of slots to choose from, quick verification process and email support. Daily bonus and coin discounts. Fun casino to explore and experience.

17. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hello Sylvester!

Gracias for your kind words! We will always try to provide the best service to our Jefes and Jefas. Enjoy our site! 😊

Bedømt til 5 ud af 5 stjerner

I just found Jefebet and started…

I just found Jefebet and started playing and I'm so excited I did. I won right away and was not verified but the great jefebet team helped me get verified so I could submit my redemption request. It has been a great experience so far.

12. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hello Melinda!

Gracias for valuing our attention, it has been a pleasure to help you! We are pleased to have you as a member of the JefeBet familia 😊

Bedømt til 5 ud af 5 stjerner

Verification Issue Resolved

Encountered an issue with verification, and emailed them after I found it my status was pending for 1 week. Support looked into the issue right away and was able to give me a clear answer of what was needed. After I sent them the remaining documents, they resolved the issue immediately. 10/10 for customer support.

7. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hello Nack!

It has been a pleasure to help you. Gracias for your words and for choosing JefeBet! Enjoy our site 🤗

Bedømt til 5 ud af 5 stjerner

Verification and Redemption

Ran into issues during the verification process. Shot them an email and their employee Juan handled my case quickly and efficiently, ultimately making the process smooth and timely. I submitted a redemption request and will update my review if I hit any snags during that process! But overall, I am satisfied so far!

4. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hello!

Gracias for valuing our customer service, it has been a pleasure to help you. Enjoy JefeBet! 😎

Bedømt til 5 ud af 5 stjerner

Maria

Maria
Tatiana.O
Adam.H
. Jeeeeez. These 3. Jefebet is lucky to have them, best customer service I've ever had anywhere hands down.
Have played thousands Have won thousands.its a casino so the most you can expect is customer service and this is of the highest tier.

3. oktober 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hello Brian!

Thank you for your words, they mean a lot to us ☺️ We are pleased to have you as a member of the JefeBet familia. Gracias for choosing us!

Bedømt til 4 ud af 5 stjerner

They have an extensive verification…

They have an extensive verification process and somewhat sarcastic support team, but all together they are an honest casino.

30. september 2025
Uopfordret anmeldelse
Jefebet-logo

Besvarelse fra Jefebet

¡Hello!

Gracias for your feedback! We will try to improve every day in order to offer the best service to our Jefes and Jefas. Enjoy our site! 😁

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere