jazzupco.com Anmeldelser 237

TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Exceptional pieces and exceptional service. First review I’ve ever written like this, and it’s because they are worth it You can trust them unlike many other companies out there

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Bedømt til 5 ud af 5 stjerner

I recently bought a knife set bundle from JazzUpCo that includes three knives, a wooden cutting board, and a holder, and I’m really happy with it. The dark walnut design looks clean and premium, a... Se mere

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Bedømt til 5 ud af 5 stjerner

We LOVE our flatware from JazzUpCo! We had previously ordered a set from another website and it wasn’t long before they were chipping and showing wear. We saw this set and absolutely loved it and 10 m... Se mere

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Bedømt til 2 ud af 5 stjerner

Immediately after putting in the dishwasher and using the settings to match instructions two knives came out discolored. Customer service was great and they replaced both. Now a spoon has a big white... Se mere

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Virksomhedsoplysninger

Skrevet af virksomheden

Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Very happy with the Ava flatware

I recently ordered the Ava flatware set in silver, with service for 12 and some accessory serving pieces, and I’m very happy with them. They’re reasonably priced for the quality you get. The pieces have weight to them and feel really substantial. Before ordering this set I’d ordered a set from Lenox that I wound up returning b/c it was so lightweight, it felt flimsy. The Ava pieces from Jazzupco are the exact opposite. They also arrived quickly and each place setting was in its own sectioned canvas pouch, which felt very high end. They also did great in the dishwasher. I’m really happy with this purchase. I highly recommend.

3. april 2025
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Thank you so much for your wonderful feedback. We're so glad to hear that you're loving your new Ava Flatware!

Bedømt til 5 ud af 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding – Exceeded All Expectations!
I can't believe the amazing value of the new flatware I purchased from JazzUp Co! From both a quality and design perspective, this set is beyond impressive. I’m usually skeptical of social media ads, but this is the first time a purchase has truly exceeded my expectations. The craftsmanship is stunning, the weight feels perfect, and the overall aesthetic is just beautiful.
But what really sets JazzUp Co apart is their exceptional customer service. I accidentally ordered some items in the wrong color, and they immediately stepped in to help. Their communication throughout the process was outstanding—responsive, helpful, and genuinely caring. It was hands down the best customer service experience I've had in a long time.
If you’re on the fence, don’t hesitate—JazzUp Co delivers on every promise! I’ll definitely be a returning customer. 💯👏

31. marts 2025
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This absolutely made our day! Thank you so much for your kind words and for taking the time to share your experience. We’re so happy to hear that you love your flatware and had a great experience with our team. Can’t wait to have you back as a returning customer. Your support means everything! 🥰

Bedømt til 5 ud af 5 stjerner

Gorgeous Flatware!

The ordering process was fast and easy, and my order arrived quickly. The flatware set I ordered in rose gold is absolutely stunning!

16. marts 2025
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Besvarelse fra jazzupco.com

We’re thrilled to hear that you're loving your new Ava Flatware! The rose gold is indeed a stunning choice. ;)

Bedømt til 5 ud af 5 stjerner

Wow wow!!

Wow wow!!
First I said let me try and I get one set of flatware and soon I got it I said why I didn’t get it before. Great quality, great look I can’t say more just Please get your to upgrade your kitchen with this great flat ware.
I got all the color and all are so great.

28. marts 2025
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We're so glad to hear that you're loving your new flatware!

Bedømt til 2 ud af 5 stjerner

Disappointing products

Not one of the flatware sets are ergonomic. They’re uncomfortable to hold and forks are not sharp enough to pickup food. Or the tines are too close together. You’ll be responsible to pay a 10% restocking fee and pay to ship them back and they’re heavy. They also fade in the dishwasher. Customer service was prompt but the product will be disappointing.

18. december 2024
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Besvarelse fra jazzupco.com

Hi KM,

Thanks so much for taking the time to share your feedback.

Our flatware is designed with thicker handles and a premium weighted feel to give it that luxurious touch—but we totally understand it might feel different from regular flat or thin flatware, and so it can take a bit of getting used to for some. The rounded fork tips are made to pierce food easily, while still being safe (and not too sharp) for everyday use.

As for the exterior finish - Since we launched the strongest titanium-alloy coating over a year ago, we’ve had great results and not heard concerns regarding fading. Minor wear (say around 10–15%) is typical over time, but we’ll follow up to learn more to understand what you’re experiencing.

While in your case, you opted for a free exchange at no cost at all, I wanted to clarify regarding the return process—the restocking fee for returns isn’t for profit, but to encourage conscious purchasing and reduce environmental impact. If every company operated like some big box retailers out there with free returns, we’d end up creating a lot of waste and landfills. We’re doing our part to reduce that while still supporting fair returns.

Really appreciate your kind words about our customer service—and we’ll be in touch to make things right.

Lawrence, Founder

Bedømt til 5 ud af 5 stjerner

Amazing pieces

I ordered the gilded serveware, and it was the type of set that I have been looking everywhere it seems for something of that quality in silver with a small handle and I have not been able to find anything until JazzUpCo. Not only do you have it in stock, you have it in many different finishes. I purchased a set, and after receiving it, I purchased another. The pieces are not only beautiful, but amazing quality!

18. marts 2025
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Thanks for your kind words! We’re so happy to hear that you found the perfect set with us, and it means a lot that you came back for another one. :)

Bedømt til 5 ud af 5 stjerner

Ava flatware

I purchased the Ava flatware, cake knife, cheese knife set and bread knives all in gold. The sets are all heavy, sturdy, and handle well. I do hand wash but that is my personal preference for silverware. I have received many compliments in this set and expect it to last a for many years.

17. marts 2025
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Thanks so much for sharing your feedback! We're so glad to hear that you're loving your new Ava Flatware. :)

Bedømt til 5 ud af 5 stjerner

Absolutely love this flatware!

Absolutely love this flatware!! The quality is amazing and it is so gorgeous! So glad we upgraded to this!!

8. marts 2025
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Besvarelse fra jazzupco.com

Thanks for your wonderful feedback! We truly appreciate you choosing to upgrade with us, and we're glad you're happy with your purchase. :)

Bedømt til 5 ud af 5 stjerner

Flatware Worth Buying

I discovered this company over a year ago while searching for gold silverware that wouldn't fade. After some serious stalking - researching, watching videos, and reading reviews, I decided to make a purchase, and I was thoroughly impressed. The gold hasn't faded from my silverware, and it still looks brand new. They have a nice weight to them and are very elegant in style. Although they are dishwasher safe, I hand wash only. I even went ahead and ordered the same set in black. JazzUpCo has not disappointed me yet!
(Please don't change)

17. marts 2025
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Besvarelse fra jazzupco.com

Thanks for sharing your experience! We're so honored that you chose us for your flatware needs and we look forward to seeing your name pop in our orders again soon. ;)

Bedømt til 5 ud af 5 stjerner

Great Experience!

Love the weight, shape and finish of these. And customer service was stellar when our first delivery was returned due to an issue on our end.

10. marts 2025
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Besvarelse fra jazzupco.com

Thanks for your kind words! We're so glad to hear that the flatware successfully made its way to you and that you're loving them. :)

Bedømt til 4 ud af 5 stjerner

Updating my previous 1 star review:

Updating my previous 1 star review:

The owner and staff of this company have gone above and beyond to ensure my satisfaction with my order. While my experience with the Ava set in black was not ideal, their outstanding customer service promptly addressed the issue, and I am more than pleased with the resolution.

Few companies demonstrate such a genuine commitment to their customers as Jazzupco. Though I may have been unlucky with my particular set, their dedication to quality and service has earned my continued support. Their products are undeniably beautiful, and their customer care is truly exceptional.

You can shop with complete confidence, knowing they stand behind their products and are fully committed to customer satisfaction.

13. marts 2025
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Besvarelse fra jazzupco.com

We truly appreciate you taking the time to share your experience! Our goal is always to provide both high-quality flatware and top-tier customer service, and we’re glad we could find the right solution for you. As shared, the edges of flatware are high-contact areas and may show some wear over time, but our strongest titanium-alloy plating ensures the set still looks great for years—just like many of our customers have experienced and the black flatware that I've used for over 3 years now as shared via email. We’re grateful for your support and hope you’re loving your new set! 😊 Lawrence, Founder

Bedømt til 5 ud af 5 stjerner

The product is so well made

The product is so well made. I’ve actually gone back and ordered more! Additionally, there was a mistake with my very first order and they were extremely helpful in making sure I got what I needed. I ordered the Ava flatware with the black minimalist dishes for my Oscar party and got so many compliments on both! Excellent product and excellent customer support!

11. marts 2025
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Besvarelse fra jazzupco.com

Thanks so much for your awesome feedback! We’re thrilled to hear that the flatware and dinnerware were a hit at your party. 🎉

We appreciate your understanding about the mix-up on your first order - glad we could help! :)

Bedømt til 5 ud af 5 stjerner

Incredibly impressed with the quality of my Ava Flatware

Incredibly impressed with the quality of my Ava Flatware. Each piece has a premium weighted feel, beautifully designed while also being practical for everyday use.
I know I will make many memories around the table with family and friends, with my Ava flatware front and centre for years to come. Would HIGHLY recommend JazzUpCo's products!

11. marts 2025
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Besvarelse fra jazzupco.com

Thank you so much for the kind words! We're thrilled to hear you're loving your Ava Flatware. We truly appreciate you spreading the word about our small, family-owned business!

Bedømt til 5 ud af 5 stjerner

Outstanding Customer Service & Products

Went all in and ordered two sets of dishes and silverware. Also ordered the wood cooking utensils. Everything was packaged with care but one dish arrived chipped. I sent an email and customer service had the replacement in the mail the next day. I love the look and quality of everything. I am so impressed that i put in an order to gift to my daughter! It’s not often you come across high quality products and exceptional customer service.

22. januar 2025
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Besvarelse fra jazzupco.com

Glad you're loving your dinnerware and flatware! It means a lot that you trusted us with a big order—and now a gift for your daughter. We pack everything with care and in sustainable packaging, but sometimes damages in transit occur. Grateful for your understanding and happy we could get that replacement to you quickly. Thanks for sharing—it made our day! 😊

Bedømt til 5 ud af 5 stjerner

You'll be happy with these flatware

You'll be happy with these flatware. I went back and forth for about a month before ordering it and I'm really glad I did. I got the Minimalist 2.0 and danggg they're nice. The quality is super nice and really nicely packaged in their own slots within the included pouches.

The build quality on these are really nice when you look at the details, simple but well thought out for ergonomics and usage. Color consistency is good too. I bought the 12 person set and they're all exactly the same. They are not super heavy either, but they are 18/10 metal. The 12 person set is about 11-12 lbs all together but light individually.

They're also easy to wash in the dishwasher. No issues at all and they did not get spots when i used Finish brand soap.

Lastly, customer service is A++. I'm actually writing this review because the customer service was super good. I bought the wrong flatware and they were quick to make me a happy customer. Customer service was top notch and easy.

20. februar 2025
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Besvarelse fra jazzupco.com

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the newest Minimalist 2.0 Flatware. It sounds like you’ve really taken time to appreciate the quality and design, and we’re so happy that everything met your expectations.

We're especially glad to hear that your experience with our customer service team was top-notch—it’s always our goal to ensure you’re 100% satisfied with your order. :)

Bedømt til 5 ud af 5 stjerner

Superb!

After years of searching for the perfect gold silverware set I came across Jazzupco and thought I'd give them a try. I'm thrilled that I did because this set holds up to the test of time. I did have a tiny hiccup with one of the pieces, but contacted customer service. They immediately responded and remedied the situation making the process completely stress free. If you're looking for new silverware, this is the place to go! Sturdy, well made (quality is 100%), gorgeous, and fabulous customer service! I'll continue to use this company and recommend them to all my family and friends.

17. februar 2025
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Besvarelse fra jazzupco.com

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new flatware. :)

We’re also grateful for your recommendation to your family and friends—it’s the highest compliment we can receive!

Bedømt til 5 ud af 5 stjerner

Beautiful flatware has a great finish

Beautiful flatware has a great finish. It survived the dishwasher and pristine condition. It has a good weight to it in the hand and I feel real fancy when I eat now lol.

3. februar 2025
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Besvarelse fra jazzupco.com

Thank you so much for your kind review! We're thrilled to hear that you're enjoying your flatware and that it’s holding up well in the dishwasher. We love that it makes you feel fancy while dining – that's exactly the vibe we were going for!

Bedømt til 5 ud af 5 stjerner

very well made flatware

I received my order in the mail today, and I’m very impressed with their packaging. The flatware itself is very well made and high quality.

5. februar 2025
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Besvarelse fra jazzupco.com

Thanks so much for the kind words! We're really glad you liked the packaging and that you're loving your new flatware. :)

Bedømt til 5 ud af 5 stjerner

Stunning Flatware and AMAZING Prices !

I saw an add about Jazz on Instagram and placed an order. The shipping was quick and FREE and packaging was fantastic ! I was so impressed with the quality of your items, I just placed a second order for more sets and colors. I LOVE the Matte Gold and Rose Gold. Gorgeous ! I wash them in the dishwasher and they look perfect. I can't wait to get the Matte Black. Thank you so much.

27. januar 2025
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Besvarelse fra jazzupco.com

Thank you so much for your kind words! We're so glad to hear that you love your new flatware. :)

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

The customer service is absolutely unmatched. They respond within the same day (usually within a couple of hours). My package was stolen (x2!) and they sent a replacement both times, even though they are not liable for stolen packages.

14. januar 2025
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Besvarelse fra jazzupco.com

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our customer service. :)

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