jazzupco.com Anmeldelser 237

TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Exceptional pieces and exceptional service. First review I’ve ever written like this, and it’s because they are worth it You can trust them unlike many other companies out there

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Bedømt til 5 ud af 5 stjerner

I recently bought a knife set bundle from JazzUpCo that includes three knives, a wooden cutting board, and a holder, and I’m really happy with it. The dark walnut design looks clean and premium, a... Se mere

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Bedømt til 5 ud af 5 stjerner

We LOVE our flatware from JazzUpCo! We had previously ordered a set from another website and it wasn’t long before they were chipping and showing wear. We saw this set and absolutely loved it and 10 m... Se mere

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Bedømt til 2 ud af 5 stjerner

Immediately after putting in the dishwasher and using the settings to match instructions two knives came out discolored. Customer service was great and they replaced both. Now a spoon has a big white... Se mere

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Virksomhedsoplysninger

Skrevet af virksomheden

Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Jazz Up!

Great product, shipped quickly, I needed a replacement and they quickly sent me the replacement. Customer service is probably the best I've ever experienced anywhere!

2. marts 2026
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Besvarelse fra jazzupco.com

Thank you so much for your kind words! We’re really happy to hear that your replacement arrived quickly and that you had a positive experience with our team. It truly means a lot to us to hear this—customers like you make what we do worthwhile!

Bedømt til 5 ud af 5 stjerner

Excellent quality and customer service!

The quality of the pieces are great. My husband and kids were skeptical when I wanted to switch all of our flatware and I proved them wrong. We all love them and highly recommend it. We love the weight and look of the pieces. Also, great customer service.

1. marts 2026
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Besvarelse fra jazzupco.com

Thank you so much for sharing your experience! We’re so happy to hear that your husband and kids love the flatware too. It means a lot to know the whole family is enjoying it. We really appreciate your recommendation and are glad that you had a great experience with both our pieces and our team.

Bedømt til 5 ud af 5 stjerner

Nice surprise

I got the minimalist utensils sets and it was expanded to serving utensils, servers, chopsticks. The mystery pack is so fun, one of my order shipped the bath towels, I didn't like the bath towels as much, but I tried it for a minimal cost and its great for guest bathroom...the 2nd set I got the placemat, which we love. My 5yo child keeps taking the coaster away for play. Absolutely love them!

27. januar 2026
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Besvarelse fra jazzupco.com

Thank you for sharing your experience! We’re so glad you’re loving the minimalist utensils, placemats, and coasters, even if your little one enjoys them a bit too much 😄. We appreciate your support and hope you continue enjoying our collections!

Bedømt til 5 ud af 5 stjerner

Jazzupco Acacia Cutting Boards

Received my Acacia Cutting boards from Jazzupco and I couldn’t be more pleased. The shipping was fast and packaged very well. The cutting boards are beautiful with excellent craftsmanship. The design is well thought out for chopping, holding juice and then transferring to the pot. Actually this is the first wood cutting board I have found designed in this manner. It works great and I believe it will be in the family kitchen for many years to come. I will be purchasing more items from Jazzupco in the future. They seem to be a very high quality company that cares about there customers and the quality of products they sell.

23. februar 2026
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Besvarelse fra jazzupco.com

Hi there!,

Thank you for taking the time to share your experience! We’re delighted to hear that you’re enjoying your Acacia Cutting Boards and that the design, craftsmanship, and functionality are meeting your expectations.

We take pride in providing high-quality products and excellent service, and your feedback means a lot to our team. We look forward to serving you again and hope you continue to enjoy your JazzUpCo products for many years to come!

Bedømt til 5 ud af 5 stjerner

Ava Flatware - Loved it!!

their customer service is helpful in explaining the differences between the different flatware sets. i decided to go with the Ava gold set and enjoyed using it whenever i host dinner with my friends. my friends complimented it and said they liked how weighted it is. i have it for a year now and it has been holding up well. i wanna try different set in the future!

1. februar 2026
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Besvarelse fra jazzupco.com

Thank you for your kind feedback! We’re thrilled to hear that you’re enjoying your Ava Gold flatware set and that it enhances your dinner gatherings. It’s wonderful to know the set has held up well over the past year.

We look forward to helping you explore more of our collections in the future. Your positive comments about our customer service and product quality mean a lot to our team!

Bedømt til 5 ud af 5 stjerner

First… I paid for a FULL set

UPDATE: One of the woman at customer service reached out to me and took care of all the issues I was having and sent new product. I appreciate her efforts in resolving the problems I was having & I can now say that I am happy and will continue to use the product.

First… I paid for a FULL set, only 1/2 arrived so I had to reach out for that. 2. FOUR separate items shows up GOUGED I sent pictures and proof. It was NOT the shipping. Items arrived beautifully packed in original boxes, so it was on the company end before items shipped. I reached BACK out and someone said they would send the remaining damaged pieces now in another separate package. Still have not received them. 3. The plates are so sensitive they scratch rediculously easily. I reached out again and said that this was way too much hassle and that the quality was obviously not up to par and that I would like a refund and to send everything back… Items are in original packaging etc, but that has still not happened and now after sending numerous emails, nobody is responding back to me… Very disappointed and obviously this company is not baking their product the way they say they do with 100% moneyback guarantee… If someone reaches out and this issue gets resolved, I will write a new review until then I do not recommend this company at all ! I spent a small fortune on all of the dinnerware, flatware, wine, glasses, steak, knives, and cups… I would never order from them again based on my experience so far. Worst experience I’ve ever had with quality, follow through and honestly.
UPDATE: a woman from customer service reached back out to me to either give me a partial refund or new dishes and I responded over a week ago and she has not responded back. I have sent her three follow up emails since.

15. februar 2026
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Besvarelse fra jazzupco.com

Thank you for taking the time to update your review.

We truly appreciate your kind words and are glad to hear that a member of our customer service team was able to assist you and resolve the concerns by sending replacement items. Your satisfaction means a great deal to us, and we’re happy to know that you’re now pleased with the outcome and confident in continuing to use our products.

Thank you for giving us the opportunity to assist you, and for your continued support. If you ever need anything in the future, our team will be happy to help.

Bedømt til 5 ud af 5 stjerner

Unboxed, Obsessed, Already Reordering

There truly aren’t enough good things I can say about this company and how well they take care of their customers. I recently purchased a couple of mystery boxes, and the attention to detail in the packaging alone was impressive. I honestly expected a mix of mismatched pieces, but instead I received a beautiful, almost complete set.
I had my heart set on the rose gold pieces, and they are absolutely stunning. After only a week of using them, I already know I’ll be purchasing more. I also ordered the wooden cutting board, which is incredibly sturdy, has a great weight to it, and feels like excellent quality. The free gift was such a nice surprise. I love the cake server! I can’t wait to host and put everything to use.

20. februar 2026
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Besvarelse fra jazzupco.com

Thank you so much for this. It truly made our day! :)

We’re so happy the mystery boxes turned out better than you expected. It also means a lot to hear you’re loving the cutting board and the cake server. We try our best to make every order feel special, so your words really encourage our whole team.

We hope you have the best time hosting and putting everything to use. Thank you again for supporting our small business!

Bedømt til 5 ud af 5 stjerner

From sad to super happy!

It didn’t start all perfect I received my order with imperfections and after I got in contact with customer service they quickly made things right and I’m more than happy with the results! Thank you Jazzuco team!

20. februar 2026
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Besvarelse fra jazzupco.com

Thank you so much for your kind words! We’re so glad we could make things right and that you’re happy with your order. Your support means a lot to our small team, and we truly appreciate you giving us the chance to make it right! :)

Bedømt til 4 ud af 5 stjerner

Consider minimalist 2.0

Bought the minimalist flatware in matte black in September of 2025. After the second run through the dishwasher, we started noticing rust on the knives. I took a picture and have sat on making a review, but we have now thrown away 3 knives and a spoon because of the rust.

I chose Jazzupco because of the quality and the price, and I'm happy to say they stand behind their product. They reached out to me concerning the damaged knives and informed me that the minimalist 2.0 was designed with a wider stem so the flatware does not slip through the dishwasher basket. This explains how my knives were damaged. I appreciate their prompt attention to this issue and for providing me with a new set of 2.0 minimalist flatware and complementary serving utensils.

20. september 2025
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Besvarelse fra jazzupco.com

Thank you for taking the time to share your experience.

To clarify, our flatware is made from 18/10 stainless steel, which is considered the gold standard for durability and corrosion resistance.

In earlier production batches which is the one that you have on hand, however, our Minimalist dinner knives were crafted using 18/0 stainless steel to enhance blade hardness and maintain long-lasting sharpness. While this improves cutting performance, 18/0 steel can be more sensitive to certain dishwasher conditions particularly high heat, strong detergents, or prolonged exposure to moisture which may increase the risk of surface rust if not dried properly.

In 2025, we've made significant improvement and we've launched our Minimalist Flatware 2.0 to use 18/10 stainless steel for the dinner knives as well, enhancing their resistance to rust while maintaining strength and performance. This upgrade was made specifically to address concerns like the one you experienced.

We've reached out to you directly so we can review your order details and make this right whether through replacement with our updated version or another suitable solution.

We truly stand behind our products and appreciate the opportunity to resolve this for you.

Bedømt til 5 ud af 5 stjerner

5 stars across the board

My wife and I are building our forever home and filling it with only the finest of things. Everything we have bought from Jazzupco has been exceptional, a great price point, and as she says, absolutely stunning! So happy we found this company.

13. februar 2026
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Besvarelse fra jazzupco.com

Thank you so much for this. It truly means a lot to us! We’re so honored to be part of your forever home. Wishing you both so much happiness as you continue building your beautiful space. :)

Bedømt til 5 ud af 5 stjerner

Beautiful flatware that is great…

Beautiful flatware that is great quality. I absolutely love every piece I have received.

2. februar 2026
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Besvarelse fra jazzupco.com

Hi Victoria! Thank you so much for your lovely review! 💛 We’re so happy to hear that you’re enjoying every piece of your flatware—it really makes our day knowing they’ve found a special place at your table.

We can’t wait to share more beautiful pieces with you in the future!

Bedømt til 5 ud af 5 stjerner

Truly the best quality dinnerware I've…

Truly the best quality dinnerware I've ever held, yet at an amazing price!

2. februar 2026
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Besvarelse fra jazzupco.com

Thank you so much for the wonderful review! We’re happy to hear that you love the quality of our dinnerware. Your support means a lot to us, and we hope it brings a little extra joy to every meal! :)

Bedømt til 5 ud af 5 stjerner

Simply the best!

I hesitated for the longest time on making my purchase, I wish I would’ve bought it much much sooner! The quality is amazing, the look is just beautiful. I was blown away at the care taken in the packaging alone. I would absolutely recommend that everybody has this silverware in their home.

3. februar 2026
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Besvarelse fra jazzupco.com

Wow, thank you so much for sharing this! We’re so happy to hear that your hesitation turned into excitement and that you loved the quality, look, and even the packaging. Your recommendation means the world to us, and we’re glad to have our silverware in your home! 😊

Bedømt til 2 ud af 5 stjerner

Didn't survive a whole month

Immediately after putting in the dishwasher and using the settings to match instructions two knives came out discolored. Customer service was great and they replaced both. Now a spoon has a big white mark that will not come off, it looks like the black came off it and is exposing the metal underneath. I'm sure the would replace it again but at this point it doesn't even feel worth the effort. I was really hopeful about longevity but I haven't even gotten one month out of these.

2. februar 2026
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Besvarelse fra jazzupco.com

Thank you for sharing your experience, and we appreciate you acknowledging our customer service team, and we’re glad we were able to help with the initial replacements. This is an outlier case with over 90,000 orders since we upgraded to our 100-cycle titanium-alloy plating in 2024.

Your feedback is important to us, and we truly value you giving JazzUpCo a try. We've sent you a follow-up email to personally assist you. Thank you! :)

Bedømt til 5 ud af 5 stjerner

Exceptional Quality and Modern Aesthetic

I recently transitioned my entire flatware collection to JazzUpCo, and the experience has been outstanding. I started with the Minimalist 2.0 set in Matte Gold and was immediately struck by the weight and balance of each piece. The finish is stunning—it significantly elevates the table setting for guests, yet the pieces are durable enough for daily use and hold up perfectly in the dishwasher.

I was so impressed that I eventually expanded my collection to include the matching serving utensils, steak knives, teaspoons, and even the chopsticks. Everything feels cohesive and high-quality. I was so smitten with my 8-person set that I bought another 4-person set to up my capacity to 12. I also highly recommend their organizer tray; it’s surprisingly spacious and comfortably houses my full 12-person set.

As a secondary purchase, I also picked up the wooden kitchen utensil set. The wood quality is beautiful and adds a great natural touch to the kitchen. If you are looking for functional pieces that don't sacrifice style or longevity, this brand is well worth the investment.

Lastly, I'll mention a "pro tip:" many of the individual matching pieces in the Minimalist 2.0 matte gold line currently show as out-of-stock. A helpful customer service rep encouraged me to look at the equivalent pieces from the Ava line, and they look great too. The finish matches perfectly, and you would never be able to tell that these pieces are from a different product line/style.

I can't wait to host a small dinner party so I can show off this beautiful flatware to my friends!

24. januar 2026
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Besvarelse fra jazzupco.com

Thank you so much for this incredibly thoughtful review! We’re truly happy to hear how much you’re enjoying your JazzUpCo flatware and how well everything has worked for both everyday use and hosting. It means a lot to know the pieces, organizer tray, and even the wooden utensils have all been a great fit for your home.

We also really appreciate you sharing that helpful tip about mixing pieces between collections. Thank you for trusting our team and for your kind words about our customer service. We hope your dinner party is a big hit, and we’re honored to be part of your table! :)

Bedømt til 5 ud af 5 stjerner

Exactly What We Wanted

I don’t write many reviews, but JazzUpCo definitely deserves one.

Several years ago, I was on the hunt for matte, brushed gold flatware with a modern, minimalist design, and it was surprisingly hard to find. Once we added our other must-haves (safe and durable materials, dishwasher-safe, a finish that wouldn’t fade, and a reasonable price), it felt nearly impossible. The price point, especially, made us think we were out of luck.

That all changed when we came across JazzUpCo. Their Minimalist flatware line was exactly what we’d been searching for. I’ll admit, I was a bit skeptical about how well the finish would hold up in the dishwasher, but I’m happy to say that after a couple of years of regular use, they still look as good as new!

One thing worth mentioning: the Minimalist set is quite sturdy, and the weight was noticeable at first. At the time, that felt like the only downside. Fast forward to now, and it’s actually something I really appreciate. The weight gives the flatware a more refined, elevated feel that makes everyday meals feel a little more special.

Lastly, I can’t say enough good things about JazzUpCo’s customer service. While they don’t currently offer live chat, every time I’ve reached out, I’ve received thoughtful and helpful responses within 24 hours. The team is knowledgeable, respectful, and genuinely helpful, and I always feel confident contacting them with questions.

Overall, I wanted to take the time to share my genuinely positive experience as a long-term JazzUpCo customer. I look forward to continuing to support them and to gifting their products to friends and loved ones in the future!

28. januar 2026
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Besvarelse fra jazzupco.com

Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear that our Minimalist flatware has been exactly what you were looking for and that it’s still looking great after years of use.

We’re also glad you’ve had positive experiences with our customer support. Just a note, we offer live chat as well if you ever want quick help or have questions. Simply hover on the bottom part of our website and click the chat button. :)

We truly appreciate your support and are grateful to have you as part of the JazzUpCo family!

Bedømt til 5 ud af 5 stjerner

I really appreciate that the flatware…

I really appreciate that the flatware is titanium coated. I also love the gold color. I’m crazy about this flatware!

16. januar 2026
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Besvarelse fra jazzupco.com

Thank you so much for the kind words! We’re really happy to hear you love the titanium coating and the gold color. It means a lot to us that you’re enjoying your flatware so much. We truly appreciate you taking the time to share this! :)

Bedømt til 3 ud af 5 stjerner

Wanted to love these

Contemplated ordering these for a while, then finally purchased the black set for 8. They arrived packaged nicely but upon inspecting them there were a handful (9 pieces) that were scratched, and showing quite a lot of imperfections. I reached out to customer service and they sent replacements but those were honestly in worse condition than the originals. While I appreciate their efforts, its a little discouraging to have the replacements be the same condition. They are pretty though, I like the design and the color. I just wonder how long they'll last if they're showing up scratched already.

3. januar 2026
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Besvarelse fra jazzupco.com

Thank you for sharing your experience with us. We’re really sorry that some pieces arrived with scratches. This is definitely an outlier case with over 90,000 orders and we are always working to keep our quality consistent.

We’re glad you love the design and color, and we want to make sure you get a set you’re happy with. We’ve sent you a follow-up email to further assist you and make this right. :)

Bedømt til 5 ud af 5 stjerner

You won’t be disappointed- lives up to the hype 💯

I love the health conscious & nontoxic emphasis that JazzUpCo puts front & center! I appreciated the reviews from other customers, the beautiful design and the high quality! I researched the products for months before ordering and I was not disappointed. I invested in a large flatware set for our large family that I’m confident will be passed to my kids one day. The customer care has been quick and great! There’s a real reason the products are being promoted everywhere on socials. They’re legit💛

25. december 2025
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Besvarelse fra jazzupco.com

Thank you so much for your kind words! We’re so happy to hear that our health-conscious, nontoxic approach, design, and quality resonated with you. It means a lot that our flatware will be part of your family for years to come.

We’re also glad our team could help along the way. Your support and trust mean the world to us! :)

Bedømt til 5 ud af 5 stjerner

Obsessed!

Obsessed!! I watched the JaxzUpCo. ads on Instagram for months wondering if the hype was real. The style, color and claims of strength were almost too good to be true. I finally took the risk and bought the Ava set. WOW! My expectations were exceeded ten fold! The weight, color, and shape of the flatware is so luxurious! It handles the dishwasher fantastically and is so strong and sturdy. Since purchasing my additional set I’ve purchased the matching serving utensils, butter knives and tons! I’m so in love with the whole collection!

14. januar 2026
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Besvarelse fra jazzupco.com

Wow, thank you for this amazing review! We’re happy to hear the Ava set exceeded your expectations and that you’re loving the style, quality, and durability. It makes us so happy to know you’ve been able to complete your collection and enjoy it every day. Thank you for being part of the JazzUpCo family! :)

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