An amazing app! I had some problems trying to top up my account and Lance was so so helpful at fixing the issue. They also went the extra mile to investigate why I may be having the issue and how they... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to find a service that gave my son the chance to call me without using up all his credit in prison. They don't get a lot and a few calls to mobiles soon goes and they can get down and upset q... Se mere
Virksomheden har svaret
Calls didn't forward to my mobile. Reported the issue several times a day for a week but got no response until I canceled my account and asked for a refund.
Virksomheden har svaret
So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
Kontaktoplysninger
27 Old Gloucester Street,, WC1N 3AX, London, Storbritannien
- 02080895080
- support@jailtele.com
- jailtele.com
3,3
Middel
164 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This does not work number does not work
7. september 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Dear Customer,
Your number works and I'm sure we can resolve the issues you have if you let us know more details about that.
Please respond to our email so we can help you.
False advertisement
False advertisement. Uses inmates.credit.still and prices go right up once you've bought minutes once. Yes dislike a refund or some extra.minutes to use would be fine
21. august 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Dear Terri, I'm sorry you've got wrong impression regarding our offer. Our technical support staff is available to help you or issue a refund if you're not happy with the service, it's a pity you did not even try to contact us.
Unfortunately British prisons don't let…
Unfortunately British prisons don't let you use this servive as its a call diversion. If they call you don't tell them its call diversion. I got caught out.
20. august 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
Has made it easier to be able to talk…
Has made it easier to be able to talk during a difficult time
5. august 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
WASTE OF MONEY
Bought and was not able to be used in Peterborough prison. Never got to use it.
Waste of money.
24. juli 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Dear Customer.
Thank you for your review. It's a pity you did not even try to contact us to get the issue resolved.
Customer satisfaction is our priority but we need a little cooperation to make you happy.
You will get full refund from us straight away.
We only got to use you once as he moved…
We only got to use you once as he moved jail but such a great service and i got a refund on my 2nd go as we werent gunna use it. Thanks for your services
18. juli 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
Besvarelse fra JailTele
Thank you for your review.
Amazing service
Amazing service, easy to get in contact if you have any Enquires or Problems. I definitely recommend!
8. juli 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
Its easy to use and top up
Its easy to use and top up. It has saved my prisoner a lot of money. It's also great value.
25. juni 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
Besvarelse fra JailTele
Thank you for your review.
Find it help so my son can keep in…
Find it help so my son can keep in contact more
20. juni 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
Knowing I can still speak to my partner…
Knowing I can still speak to my partner and the kids can still speak to there daddy even when he has no credit on his account is amazing. Would highly recommend using Jailtele if your loved one is in prison. By Best thing I’ve even signed up for, for my partner.
11. juni 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
Was a good service easy to use spending…good service
Was a good service easy to use spending long time on the Fone with the inmate and can topup my credit anytime
4. juni 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
very helpful when looking to make…
very helpful when looking to make regular calls and keep the expense low
31. maj 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
Besvarelse fra JailTele
Dear Customer. Thank you for your review. It's a pity you did not even try to contact us to get the issue resolved.
Customer satisfaction is our priority but we need a little cooperation to make you happy.
While the services is good that you can…
While the services is good that you can get a call wherever you are an your not Stuck in the house waiting on a call sometimes the phone on the jail end doesn’t let the inmate know that the phones ringing out other than that good service
7. maj 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
I bought an 0800 number thinking my…
I bought an 0800 number thinking my brother who is in prison will get completely free calls but the prisons blatantly don’t allow these numbers for prisoners.
23. april 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Dear Customer,
we're sorry the prison your inmate is located doesn't accept 0800 numbers. It is clearly stated on our website that some prisons do not accept it and we offer full refund in this case.
It's a pity you did not even try to contact our support to get the matter resolved and put 1 star rating instantly :(
Very pleased
Very pleased, easy to use (although I haven't tried to renew for further month)
22. april 2020
Uopfordret anmeldelse
Besvarelse fra JailTele
Thank you for your review.
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