An amazing app! I had some problems trying to top up my account and Lance was so so helpful at fixing the issue. They also went the extra mile to investigate why I may be having the issue and how they... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to find a service that gave my son the chance to call me without using up all his credit in prison. They don't get a lot and a few calls to mobiles soon goes and they can get down and upset q... Se mere
Virksomheden har svaret
Calls didn't forward to my mobile. Reported the issue several times a day for a week but got no response until I canceled my account and asked for a refund.
Virksomheden har svaret
So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
Kontaktoplysninger
27 Old Gloucester Street,, WC1N 3AX, London, Storbritannien
- 02080895080
- support@jailtele.com
- jailtele.com
3,3
Middel
164 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra JailTele
Thank you for your review.
Reasonable but bit expensive
15. oktober 2021
Besvarelse fra JailTele
Dear Amy,
thank you for your review.
We do our best to keep our prices at the lowest possible level. There are companies offering similar services at much higher rates.
Made a massive difference financially…
Made a massive difference financially enables myself and my partner to communicate more on a regular basis would definitely recommend
14. oktober 2021
Besvarelse fra JailTele
Thank you for your review!
This is a brilliant app and very good
9. oktober 2021
Besvarelse fra JailTele
Thank you for your review!
Waste of money
I thought I was paying £17.50 so it was giving him credit to ring me but I don’t think it did. Only thing it done was turn my mobile into a house number which is cheaper but why did I pay nearly £20? For what?
13. september 2021
Besvarelse fra JailTele
Dear Customer,
thank you for your review. We're sorry you feel our service is a waste of money for you. Our team will contact you regarding refund if you didn't notice any savings while using JailTele.
Besvarelse fra JailTele
Thank you for your review!
Definitely recommend
Definitely recommend, made life easier and cheaper for me and my boyfriend. Can talk so much more rather than his credit dyin fast! Thank you
1. september 2021
Besvarelse fra JailTele
Thank you for your review! :)
Very good good price thanks guys 5 stars
30. august 2021
Besvarelse fra JailTele
Thank you for your review! :)
I don't recommend these people as u…
I don't recommend these people as u don't get all of ur minutes twice in in 1 month that's five hundred minutes which I never got close to that take on
20. august 2021
Uopfordret anmeldelse
Besvarelse fra JailTele
Dear Customer,
thank you for taking the time for a review. We're sorry you feel you didn't use all the minutes. Our service is very transparent and you can find all your call details online after you login to our website. Our support team can also give you very detailed answer to your questions, all you have to do is just contact us in case you have any questions or concerns.
Wouldn’t recommend as not all prisons…
Wouldn’t recommend as not all prisons accept the number and you’ll just be losing out on money instead.
17. august 2021
Besvarelse fra JailTele
Thank you for taking your time for the review.
We're sorry to hear you feel the money on JailTele service is wasted. We're here to help and it's a pity you didn't get in touch earlier if you had any doubts. We guarantee full refund if you're not able to use our services due to any reason.
I never received mine
3. august 2021
Besvarelse fra JailTele
Dear Customer,
we're sorry to hear you're not happy with our service. You have got an email and text message few minutes after your signup. You can always contact our technical support team in case you have any questions or concerns.
One of our team members will get in touch with you immediately in order to resolve this issue.
Nails either don’t accept the numbers…
Prisons either don’t accept the numbers or they remove them from the phone after a week!
12. juli 2021
Besvarelse fra JailTele
Dear Customer,
please note that's not the case as we have many of the numbers working in many prisons. The 0800 numbers are supported only in selected prisons and it's up to them to accept or reject the number. It would be best to ask the prison or check with us if there are any 0800 numbers working there already before making the order. Obviously we also issue a refund in case you're not able to use the service properly, just need to let us know about that. Our support team is available for you.
Bought the 120minutes 0800 number paid…
Bought the 120minutes 0800 number paid 15pound and wymott prison won't accept the number on the pin so was just a waste of money
10. juli 2021
Besvarelse fra JailTele
Dear Customer,
we can provide you a landline number instead or just issue a full refund if you're not able to use our services. Unfortunately the 0800 numbers are working only in selected prisons and we can't change that.
To expensive
2. juli 2021
Besvarelse fra JailTele
Dear Customer, as you can check with other reviews we have helped a lot of friends and families of inmates to stay in touch and save a lot of money. We're sorry to hear you found our service expensive.
Thank you Jailtele
I love the helpful friendly team at Jailtele. They helped me get set up simply and made it really easy. They also helped my friend when she made a mistake and are always courteous and quick to reply. The scheme itself is fantastic and has made a huge difference to my partner being able to keep in touch without the pressure of managing his credit. It has a huge impact on emotional well being. Absolutely 💯
1. juli 2021
Besvarelse fra JailTele
Thank you for your review!
I think this service is amazing I think…
I think this service is amazing I think it’s a brilliant idea it keeps us in touch with our love ones even if they have no credit to phone home I would definitely recommend this service to everyone that has a love one in prison because it can be lonely and scary for them if they haven’t got money to keep calling home at least this way they know they can just pick up the phone and call home with no worries of not having any credit.
25. juni 2021
Besvarelse fra JailTele
Thank you for your review!
Amazing price in comparison to the last…
Amazing price in comparison to the last company I was using 👏🏽
20. april 2021
Besvarelse fra JailTele
Thank you for your review!
Besvarelse fra JailTele
Thank you for your review!
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