ikman.lk Anmeldelser 

102
•
TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Placed an ad to list house for rent. Nothing about a fee mentioned before. Afer placing ad I receive an SMS saying pay Rs. 5200. Customer service rude and lack basic customer service skills (e.g. empa... Se mere

Bedømt til 5 ud af 5 stjerner

most popular online marketplace in Sri Lanka. You can sell used items. can search according to item category, price range or district. But advertisement price is little bit high

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ikman.LK is so cunning and cheaters that’s they play a huge unfair monopoly. We’ve noticing by adding a few adds from different accounts under different name. A few paid packages ( boosting ad... Se mere

Bedømt til 1 ud af 5 stjerner

Dear Team.. this is to bring ur attention that i have uploaded one Add on a wrong time somewherer In April. Obviously Due to this situation globally we are down in various aspects. Paid 3600/= d... Se mere

Virksomhedsoplysninger

Oplysningerne kommer fra forskellige eksterne kilder

Ikman.lk is a premier classified advertisements website operating in Sri Lanka.


Kontaktoplysninger

  • Union Place 525, 01000, Colombo, Sri Lanka

  • ikman.lk

2,0

Under middel

TrustScore 2 ud af 5

102 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,0

Alle anmeldelser

(102)

8 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Zero security anyone can put a add and…

Zero security anyone can put an advertisement and cheat buyers easily.

22. august 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Saman,

We have taken all the possible security measures to protect our website from scams. And also we do take action to the additional cases which are being reported for fraudulent activities. Anyone can conveniently post ads and sell their products on ikman.lk without any hesitation.

Bedømt til 1 ud af 5 stjerner

I had to pay a large amount to…

I had to pay a large amount to advertise in Ikman.lk but after that they do not permit me to edit the add. For my complaints no action taken Worst customer service

After my complaint to trust pilot Ikman rectified the error. Thanks yours is a great service that will make business men properly checked. Thanks again

21. august 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Lal,

We are extremely sorry for the inconvenience caused at your end. As per the email which you have sent us, we notice that you have used a different email ID to create your ikman account, which made this confusion. To edit your ad, you need to log in using the same email ID which you used when posting the ad. However, we believe that your issue is now sorted. Please feel free to email us or contact 0112 350 350.

Bedømt til 1 ud af 5 stjerner

No rating/ reviews for sellers/ businesses

Ikman.lk has no way end users rating a business or a seller. I think with so many sellers using online platform to scam and provide bad services, there should be an option to rate or review the sellers so the buys or service users can take a well informed decision. I recently used BR Rent a Car (B R / Boralaesgamuwa Rent A Car) listed on Ikman.lk and lost the money I paid for rental and they didn't refund or provide services. I read multiple fraud/ scam reviews on Google and Facebook later. If Ikman.lk had this option, I may have not got into such business and these business would also be concerned of their rating and avoid bad services.

11. august 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey,

We are extremely sorry for the inconvenience caused at your end. We will be forwarding your suggestion to the relevant department. In the meantime, you can report the relevant advertisement/ ad poster by providing your proof, so we can investigate and take an action against the same. Please write to support@ikman.lk if you need further assistance.

Bedømt til 1 ud af 5 stjerner

Fraudulent Sellers-no action

Contacted a seller through ikman.lk for a product on 31/05/2022. We spoke over the phone, and on good faith, I agreed to make an advance payment for the product for same-day delivery of the good upon receipt of payment. However, even though I immediately made the bank transfer, the seller subsequently went MIA, deleted the advertisement, and has been disconnecting my calls whenever I inquire. I made a complaint to ikman, but it seems the seller has deleted his ad and become "untraceable." Very disappointed that such fraudulent activities happen and sellers become untraceable even to ikman. Writing this so other future customers are super careful when using this service :(

1. juni 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey,

We are extremely sorry for the inconvenience caused. We would like to inform you that ikman.lk is a platform for buyers and sellers to interact, thus we are not involved in the transaction that happens between individuals. We suggest that you go through the precautionary measures by clicking on below-mentioned link before you make the transactions.

http://ikman.lk/en/help/stay-safe#help-content

Bedømt til 1 ud af 5 stjerner

Unable to access the ikman.lk

Hi,
We are in New Zealand and unable to access Ikman.lk around month now.

22. april 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Shalika,

We are aware of this issue and we are sorry for the inconvenience it has caused you. Currently, we are in the process of deploying the necessary solutions, thus should be back to normal very soon. We shall report your case as an addition to the cases we have already reported, so it may get resolved faster. Thank you for being patient with us.

Bedømt til 1 ud af 5 stjerner

Ikman.lk has banned in gulf countries…

Ikman.lk has banned in gulf countries like Saudi Arabia. Please update the reason or another option to login to ikman

15. april 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Chathushka,

We do apologize for any inconvenience caused on your end. We appreciate your patience towards this. Your issue has been resolved and you can now post your ad at ease.

Bedømt til 1 ud af 5 stjerner

I tried to access the website from…

I tried to access the website from United Kingdom but it says access denied 1001 error

11. april 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Rahul,

We are aware of this issue and we are sorry for the inconvenience it has caused you. Currently, we are in the process of deploying the necessary solutions, thus should be back to normal very soon. We shall report your case as an addition to the cases we have already reported, so it may get resolved faster. Thank you for being patient with us.

Bedømt til 5 ud af 5 stjerner

Having trouble using ikman. lk services

Hi. I am unable to use ikman. lk services in qatar right now. During past few months it has been worked fine. Today can not access ikman. lk services. It's appear error 403.access is denied. Kindly help me out of this issue to use ikman. lk. Services. I will be much grateful if you could solve this issue. I am waiting for your response.

11. april 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey,

We are aware of this issue and we are sorry for the inconvenience it has caused you. Currently, we are in the process of deploying the necessary solutions, thus should be back to normal very soon. We shall report your case as an addition to the cases we have already reported, so it may get resolved faster. Thank you for being patient with us.

Bedømt til 5 ud af 5 stjerner

Excellent customer service!

Excellent customer service!
My customer service benchmark for Sri Lankan companies is set very low. I bothered them multiple times as I was struggling with certain issues with an advert I was posting, these guys pleasantly surprised me with their very patient and friendly attitude, each time.

10. marts 2022
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey,

Thank you so much for your valuable feedback. We believe that you enjoy all our services and continue to be with us the same.

Bedømt til 1 ud af 5 stjerner

Poor service

Order ID 522343
I have ordered electric cooker through ikman.lk on 28 th expected delivery 1-2 days as mentioned in the advertisement. I already make a card payment and my mom received a call that said please pay then they can deliver. We have contact by phone and email ikman.lk more than 8 times.
After that today we contact the seller they told us only 2 pieces left.
And also ikman yesterday confirmed our payment gone through but very poor service they not send that email to the seller to deliver it.
Very bad service and I’m not recommending ikman.lk to anyone.How many time we called them and email them only they can tell we will investigate the issue and will let you know after4 hours.no need to investigate punctuality and good customer service helps to keep your business.

30. december 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey,

We are extremely sorry for the inconvenience caused. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate on this issue and provide you with a better solution.

Bedømt til 1 ud af 5 stjerner

Ikmanlk helps to bad sellers for scamming and misleading customers

I saw a recent (2hours ago) ad on ikman.lk and its price was 3500 on ad. then I called their phone number and asked for buying and he says the price was Rs.5900. then I reported the ad because it was a misleading price. then ikmanlk customer service sends me a mail and ask me a proof for changing the ad. then i send back a mail to say and ask I have my call record and how can i send you. that's all they never reply me back. for now 7 days. my opinion ikmanlk protect these bad sellers and helps them to scam buyers because ikmanlk get money from these bad sellers

13. november 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Dumidu,

We are extremely sorry for the inconvenience caused. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate on this issue and provide you with a better solution.

Bedømt til 1 ud af 5 stjerner

Really bad customer service of ikman.lk - 15/10/2021

Order date : October 15 or 16
Order item : aiko-super-torch-led-rechargeable-emergency-light-as-685-for-sale-colombo-1

I HAVE PAID ONLINE WITH MY DEBIT CARD AND THEY SAY, THAT IT IS CASH ON DELIVERY AND I HAVE NOT MADE ANY ONLINE PAYMENTS

I have contacted them more than 8 times now, and in my bank statement also the amount is deducted. All they say is "we will call you back in 4 hours", and they do not call back. Please note that it is 22nd of October today and I have not received my product , neither what happened to my order, nor what happened to my transaction.
I will take relevant actions against this if you do not respond to me and wasting my time everyday when i call the customer service with the reply "our agents will call you within 4 working hours' ', we will inform the relevant authorities' '. Please do not waste people's time, either I want my product or my money back. Please take this seriously, and not as a joke. Your call center people say that they do not have the ability to check any translation related material. If they do not have access to that? Do you expect me to have that access level? Why don't you give a reply? EITHER CANCEL ORDER AND REFUND. OR DELIVER THE ORDER.

My bank statement says,
15/10/2021 15/10/2021 POS SET Ikman Pv 70000002

I will not tolerate this bad customer service anymore. I WILL TAKE ACIONS ON THIS.

22. oktober 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Ali,

We are extremely sorry for the inconvenience caused at your end. We have already raised a complaint regarding this, and it's being followed up. Please be kind enough to bear with us, and we'll make sure to solve your order issue and provide you with a better solution as soon as possible. For further details, you can contact us via support@ikman.lk or call us on 0112 350 350.

Hey Ali,

Thank you for your information. Since you have confirmed its cash on delivery over the verification call, our courier agent has requested you to pay. And also, upon receiving your complaint, our agents have tried contacting you two times, but there had been no response from your end. However, as we discussed on Sunday 24th October, we will be delivering your product within today (25th). You are our priority, and we are always delighted to serve you better!

Bedømt til 1 ud af 5 stjerner

No customer service they just hang up on you!

Tried placing an add with them but they asked me to edit it twice even though there was nothing wrong with the initial ad????
I then emailed them to discuss this - no response so I phoned & they hung up on me, pathetic service.

22. oktober 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Virajni,

We are extremely sorry for the inconvenience caused. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate on this issue and provide you with a better solution.

Bedømt til 1 ud af 5 stjerner

Poor add rejecting

My add was rejected saying the product (a mobile phone) is not available in Sri Lanka when the product was launched weeks ago in SL funny thing is by the time there were 6 other posts approved to the same product = I felt like their agents are been bribed by the members to minimize the competition. (This was a paid advertisement not a single call received for justifications)

25. september 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey,

We are sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

Bedømt til 1 ud af 5 stjerner

Never post an advertisement with them

Never post an advertisement with them. They are very efficient till they collect money. One of the poorest advertisers. I have paid for the ad for one month for an apartment and needed to change the photos. I couldn't do that even after several communications on WhatsApp. They don't answer your calls. When I check the ad after few days as I didn't get a single call. They have removed my ad. How can they remove it without my knowledge. Just a waste of your money.

24. september 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Chaminda,

We are extremely sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate and make things right.

Bedømt til 1 ud af 5 stjerner

useless

useless. use facebook marketplace instead. much better results for free

24. september 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Kelum,

We are sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

Bedømt til 1 ud af 5 stjerner

Worst Service Ever.Very Irresponsible

Worst service ever. Placed an urgent order on the 6th September. They informed that they will deliver it by 13th Monday. Today is 16th. Still not delivered.I called them more than 20 times from 6th - 16th to ask about the order. Took my landline and mobile number. That's all.No one called me even I don't no what happened to the parcel. Yesterday also I called 4 times. Even now also I calles.but did the same....took my contact number that's all. Very very bad and worst customer care. Will never order with this site.Bad, worst site ever I dealt with.
Really irresponsible people.Just garabbing money from the customer.

16. september 2021
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hey Harshi,

We are extremely sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere