ikman.lk Anmeldelser 

102
•
TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Placed an ad to list house for rent. Nothing about a fee mentioned before. Afer placing ad I receive an SMS saying pay Rs. 5200. Customer service rude and lack basic customer service skills (e.g. empa... Se mere

Bedømt til 5 ud af 5 stjerner

most popular online marketplace in Sri Lanka. You can sell used items. can search according to item category, price range or district. But advertisement price is little bit high

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ikman.LK is so cunning and cheaters that’s they play a huge unfair monopoly. We’ve noticing by adding a few adds from different accounts under different name. A few paid packages ( boosting ad... Se mere

Bedømt til 1 ud af 5 stjerner

Dear Team.. this is to bring ur attention that i have uploaded one Add on a wrong time somewherer In April. Obviously Due to this situation globally we are down in various aspects. Paid 3600/= d... Se mere

Virksomhedsoplysninger

Oplysningerne kommer fra forskellige eksterne kilder

Ikman.lk is a premier classified advertisements website operating in Sri Lanka.


Kontaktoplysninger

  • Union Place 525, 01000, Colombo, Sri Lanka

  • ikman.lk

2,0

Under middel

TrustScore 2 ud af 5

102 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,0

Alle anmeldelser

(102)

8 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

If you are looking for staff for jobs…

If you are looking for staff for jobs and you are advertising here. The candidates are terrible. Its like throwing money away. There is no professionalism. These are just unverified floating bodies looking for jobs.

8. juli 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Hasitha, Thank you for taking the time to share this review with us. We sincerely apologize for the inconvenience and frustration caused and we will be sure to look into this right away. Since we have no way of tracking your details on this platform, could you kindly connect with us on support@ikman.lk so that we can get in touch with you directly and resolve this issue without further delay. Thank you, Natania - Team ikman

Bedømt til 5 ud af 5 stjerner

most popular online marketplace in Sri…

most popular online marketplace in Sri Lanka. You can sell used items. can search according to item category, price range or district. But advertisement price is little bit high

12. marts 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Kasun, Thank you for taking the time to share this review. We really appreciate your kind comments about ikman and the app - it's always a pleasure for us to hear how our services are making a meaningful impact on the buying and selling experiences of our customers. As we are the most popular web site in Sri Lanka, the prices have been changed to be on par with the market, whereas we still have the lowest or the most competitive prices with many added advantages to the users.Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

Money Oriented ,Not worth for Money

Money Oriented business and not giving proper service to the customers.Packages are too cost and customer service and requirements fulfillment is very disappointed.
Also there is no any target Market for this platform since 2/3 years.Prices hikes are unbelievable without prior notices.worse service l have ever used

1. december 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Mayuri, Thank you for taking the time to share this review with us. We sincerely apologize for the inconvenience and frustration caused and we will be sure to look into this right away. Since we have no way of tracking your details on this platform, could you kindly connect with us on support@ikman.lk so that we can get in touch with you directly and resolve this issue without further delay. Thank you, Natania - Team ikman

Bedømt til 2 ud af 5 stjerner

Avoid Ikman.lk at All Costs! Terrible Customer Service!

I recently had a truly horrendous experience with ikman.lk, the so-called largest online marketplace in Sri Lanka.

I posted an ad to sell my laptop along with a few accessories. Shortly after posting, I received a notification to boost my ad, and I paid Rs. 5,500 for two ad types: "Spotlight" and a bundle ad with additional boost features that promised better conversions and leads because I wanted to sell my items fast.

However, within minutes, I got a notification that my ad was disapproved and needed editing to be published. They had edited my ad, removed all the photos except for one of the laptop, and changed the ad description to what they deemed appropriate. This is not how I wanted my ad to appear.

I contacted customer service and was informed that I could only sell the laptop and that other items must be listed separately. There was no mention of this restriction on their website. It would have been helpful to have clear guidelines on what can be posted when selling a computer item.

My listing included the laptop and a few accessories I no longer needed, which I was giving away with the laptop. Frustrated, I requested an immediate refund, as I wanted to sell the accessories along with the laptop.

Customer service directed me to email their support team, which I did right away. They responded by asking for a bunch of information to verify the transaction, including my debit card number and the amount paid. I complied and sent them the necessary details, understanding that these steps are standard for processing a refund.

In their email, they assured me the refund would be processed within seven days. After 7 days, I contacted them to follow up as I had not received my refund. I was told they had sent the emails to the right department and that the refund was being processed. This runaround continued for over 20 days with over 15 phone calls to their customer service agents.

Every time I called, the support agents assured me the refund was forthcoming. However, some agents didn’t even bother to call me back after promising to do so within 30 minutes. I had to follow up repeatedly.

Despite filing multiple complaints through their customer service, I never heard back with a resolution. It's been 3 weeks, and I haven't received a single penny of my Rs. 5,500 refund.

It's not the Rs. 5,500 that I'm worried about but the time I lost following up with these people. At least you could have told me that you didn’t want to refund me the money just because you don't want to refund your customers. I could have made up my mind without wasting my time and effort on this refund process.

As a business owner myself, I understand there are certain processes in place for refunds. However, taking over 20 days to refund a relatively small amount of Rs. 5,500 is indicative of pure incompetence. Most companies would process such a refund immediately or within a few days.

It’s not a large sum that requires extensive verification. The payment was made with my debit card, which I use regularly for purchases, yet ikman.lk has taken an unreasonably long time.

Every interaction with their customer service was met with scripted assurances, but no real action. Their failure to follow up or resolve the issue is unacceptable. I have now been calling them for weeks with no success.

I strongly advise against paying for ads on ikman.lk. It’s a shame that a company of this size provides such poor customer service. You’re better off posting free ads or using other platforms like Facebook Marketplace, which provides more leads without costing a penny.

Ikman.lk is just preying on customers willing to pay for ads and then ignoring them, even though these paying customers keep their platform alive.

It's no wonder they don’t have a Google My Business account, as they would be flooded with negative reviews about their shady practices.

I will update this review if they ever refund my money, but for now, my experience has been nothing short of abysmal. Avoid ikman.lk at all costs.

UPDATE: They have finally refunded the amount, which was reflected in my bank account after 28 days.

It looks like, in order to get a refund, the customer must take some sort of action against them, such as leaving a couple of negative reviews about their business practices.

Either way, I'm glad they did refund after all this wasted time and effort.

I would have given 3 stars after the refund was completed, but it took unreasonably long and will only give 2 stars because you wasted too much of my time and effort.

A quick recommendation: I think it's best if you can update your refund policy stating it will take up to 30 days, as it will at least give some peace of mind to your customers since you failed to deliver in 7 days as per your current policy.

5. juni 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Nipuna, Thank you for taking the time to share this review with us. We sincerely apologize for the inconvenience and frustration caused and we will be sure to look into this right away. Since we have no way of tracking your details on this platform, could you kindly connect with us on support@ikman.lk so that we can get in touch with you directly and resolve this issue without further delay. Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

Lot of scammers promotes their gigs

Lot of scammers promotes their gigs

5. maj 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Shashika, Thank you for taking the time to share this review with us. We regret for any inconvenience that this may have caused at your end. We would like to inform you that ikman.lk is a platform for buyers and sellers to interact directly. Thus we are not involved in the transactions that happen between individuals. Please be informed that ikman.lk is in no way affiliated with these persons/organization. We have already begun several campaigns to raise awareness against such scams through our official social media and email channels. Unfortunately, this is something beyond our ability to control so it is important that our users are made aware and remain alert against such scams. For more information on how to stay safe while browsing ikman.lk, please follow the link given below.

http://ikman.lk/en/help/stay-safe#help-content

Bedømt til 1 ud af 5 stjerner

Waste of money !

Posted an advertisement ikman.lk to sell my land through ikman.lk , spended around 10000 LKR , only 15 leads ( clicks on the ad ) for two months. Better to use some other option like Facebook market or newspapers. Waste of money

3. marts 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi, Thank you for taking the time to share this review with us. We regret for any inconvenience that this may have caused at your end. since we have no way of tracking your details on this platform, could you kindly connect with us via support@ikman.lk so that we can get in touch with you directly.We look forward to serving you better next time. Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

They don't tell you that they'll charge…

They don't tell you that they'll charge you for your ads till the last moment. Wasted hours of my time writing an ad.

16. februar 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi, Thank you for taking the time to share this review with us. We regret for any inconvenience that this may have caused at your end. To know your posting allowance, Go to "Post your ad" and click on "Know your posting allowance". Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

Ikman is a Scam

Never trust the price or sellers in Ikman.lk, they have a mafia gang called members, who publish all the scam ads. Never pay for this site to publish anything

11. februar 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi, Thank you for taking the time to share this review with us. We regret for any inconvenience that this may have caused at your end. We would like to inform you that ikman.lk is a platform for buyers and sellers to interact directly. Thus we are not involved in the transactions that happen between individuals. Please be informed that ikman.lk is in no way affiliated with these persons/organization. We have already begun several campaigns to raise awareness against such scams through our official social media and email channels. Unfortunately, this is something beyond our ability to control so it is important that our users are made aware and remain alert against such scams. For more information on how to stay safe while browsing ikman.lk, please follow the link given below.

http://ikman.lk/en/help/stay-safe#help-content

Bedømt til 1 ud af 5 stjerner

the lack of items and features of the…

the lack of items and features of the advertising on this ikman site creates :
agents cheating opportunities
it create fals advertising
Agents find this tricks since the site allows it

Missing info

******
Furnished ⭕️✅️
No furniture⭕️❌️
Some furniture⭕️❌️

Gated community⭕️
Or
Private home⭕️✅️

Swimming Pool ⭕️❌️

Deposit
3 months⭕️
Or
6 months⭕️✅️

Minimum period ⭕️
1 year
6 months✅️

Car Parking❌️
Motorcycle space⭕️✅️

Upper floor ⭕️
Or
Group floor⭕️
Or
Complete house ✅️

Please
Understand that these way
Agent do not dragg people to the house to realize it was a false advert.

Waste of time
Waste of money on taxi

This is one reasoning do not trust agents!!

5. februar 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi,Thank you for taking the time to share this review with us. We are sorry to hear about your unsatisfactory experience and we will be sure to look into this matter right away. In the meantime, since we have no way of tracking your details on this platform, could you kindly connect with us via support@ikman.lk so that we can get in touch with you directly and resolve this issue.We look forward to serving you better next time. Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

This site is a scam

This site is a scam. Don't login .. It won't allow you to logout. The worst site I have ever encountered

2. februar 2024
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Chanaka,Thank you for taking the time to share this review with us. We are pleased to inform you that if you wish to log out from your account, go to settings and click the "Log out" button at the bottom of the page.Thank you for being patient with us.Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

Can't access from Germany anymore

Can't access from Germany anymore. Unusable for dual citizens.

8. december 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Nico, We are aware of this issue and we are sorry for the inconvenience it has caused you. Currently we are in the process of deploying the necessary solutions, thus should be back to normal very soon. We shall report your case as an addition to the cases we have already reported, so it may get resolved faster. Thank you for being patient with us, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

Scam ! Trust the reviews

Would not give them a single star! They will not let us publish the info on a add we payed for. The phone number I wanted appeared for a particular land sale advertisement was different from what my account was registered with. They kept deleting that phone number and posting my add. When asked multiple times at last I was given a floppy answer.They will approve your add only to take your money and once money had been paid it's their way or noway at all. Please run away from this company. Customer service agents at their worst . They do not introduce themselves, unapologetic and has attitude. This company will not go long if this is how they plan on doing business. I will tell all my friends now to stay away from this crap..P.s. if we pay for a advertisement we should not be dictated what info we can or can't have in our adds.

30. november 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi,We are sorry for the inconvenience caused. According to the guidelines of our website, we are unable to add any contact details in the Description. There is an option to add your contact number, from that you can check how many have attempted to contact you.Since we have no way of tracking your details on this platform, could you kindly connect with us on support@ikman.lk so that we can get in touch with you directly and resolve this issue without further delay. Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

ikman has become worse over the years

ikman has become worse over the years, their greed and underhanded tactics, and the extremely UN-intelligent employees has made them the worse.
The persons responsible for reviewing the ads don't know anything at all. They keep editing the ads and placing them in completely wrong categories, editing the information in client's ads and making it in accurate, and rejecting ads which look similar but photos and written details clearly show its just different versions. and this is for paid ads. its almost like ikman is trying to sabotage the client.

31. oktober 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi, We apologize for any inconvenience you've faced with our ad approval process.If the ad is in line with our Posting Rules, it will be approved and go on to be published. However, if the ad violates any of our Posting Rules, it will be rejected, in which case you will be notified via email with reasoning as to why your ad was rejected. In such instances, you can read what changes you have to make before the ad can be approved, by referring to the rejection email. You can learn more about this here: https://helpcenteren.ikman.lk/article/4.-Why-has-my-ad-been-rejected- In the meantime, since we have no way of tracking your details through this platform, could you kindly get in touch with us via support@ikman.lk so that one of our Customer Service Agents can contact you directly and rectify this issue without further delay.Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

Cheaters can get away with Ikman.lk

ikman.lk is the easiest platform for someone to cheat. They do not check the credentials/verify the phone number if its working. Any Cheater can easily advertise and get away by posting a bogus product ad.
Pls be careful of ikman.lk ads, they just put the ball back to you once something is reported saying they are only an advertising platform and holds no responsibility in individual transactions. Let me remind Ikman.lk that it is their responsibility to verify the customer before the allow their website to be used in a SCAM.
Hopeless company Rules...
Rgds
Capt. Rohana HK

7. oktober 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Rohana, we apologize for the inconvenience caused. We would like to inform you that ikman.lk is a platform for buyers and sellers to interact directly. Thus we are not involved in the transactions that happen between individuals. We suggest that you go through the precautionary measures by clicking on the mentioned link before you make the transactions (http://ikman.lk/en/help/stay-safe#help-content). Thank you, Natania - Team ikman


Bedømt til 1 ud af 5 stjerner

I am FURIOUS with this company's…

I am FURIOUS with this company's deceptive and unethical business practices! They charged me 14600 LKR to publish my house ad, but they never told me how long it would be published. Their call center representatives were also rude and unhelpful. I was told that I would receive an email with the time period for my ad, but I never received it. Instead, I received an email TWO MONTHS LATER saying that my ad had expired!

12. august 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi Saranga,Thank you for taking the time to share this review with us. We're sorry to hear you're dissatisfied with your experience as an ad publisher on ikman. We apologize for for any inconvenience caused by our unsatisfactory service. However, kindly note that ads are live for 60 days on the site, unless you delete them earlier. Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

SAMMING SHOP- Wajira Rent House.

SCAMMERS-
Wajira Rent House shop is a scamming site.

They lie about the posts and waste your time and money and they take you to completely different shabby dirty places and ask for money.

shame on you ikman for letting those scammers to post their ads without checking them properly.

29. juni 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi,

Thank you for your review.We have taken all the possible security measures to protect our website from scams. And also we do take action to the additional cases which are being reported for fraudulent activities. Anyone can conveniently post ads and sell their products on ikman.lk without any hesitation. Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

Hidden costs.

They advertise as one free ad. And after taking an effort fill the ridiculous fields and they ask to pay. 14000RS. Why not clear that in the first place. But via chat version they helped me to remove my ad. That is the only positive thing.

Edit: Thank you for the response. Make sure that you make it clear that you charge for those categories. This is not about the money I have paid enough sites with payments but if your website appear as free advertising in the search and at the end ask for money that is not nice. I have done my advertisement somewhere else. Where it was clear about the site and how it works. Thank you again for taking time to reply.

6. juni 2023
Uopfordret anmeldelse
ikman.lk-logo

Besvarelse fra ikman.lk

Hi,
Thank you for taking the time to share your thoughts with us. However, this is not a lie - ikman has been offering free ad postings in all of its categories (except for the Property, Vehicle, Jobs & furniture category) for some time now. We apologize if this message wasn't conveyed clearly enough or if there was any confusion regarding the same. Thank you, Natania - Team ikman

Bedømt til 1 ud af 5 stjerner

all fake adverticement

all fake adverticement . they will Ask payment after i send they removed their ad . ikman is worst page to vaccancy. very bad .please do not pay eny amount for ikman . i have cheated by ikman vaccancy add.

10. marts 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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