Ardie was amazing at getting me a quick solution! Most company's would've told me I couldn't replace my item or get store credit due to the product being broken. iheartraves has amazing things and an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was placing an overnight order, and at checkout I was asked if I'd like to add related items. I chose a couple, but it was unclear whether they'd be included in my same overnight shipment. I chatted... Se mere
Ardie was very helpful and resolved my issue as quick as possible. I have been very concerned and worried about my order, so now I am totally relieved. Ardie's customer service was a 10/10 and if I ha... Se mere
Something I ordered was out of stock, but Ardie caught it right away and reached out with alternative options. After a couple of questions, Ardie noticed the item had been restocked and created a ne... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Kontaktoplysninger
240 S. Loara Street, 92802, Anaheim, USA
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great clothing and customer service
I am thrilled with my order, the quality is really good and it fits so comfortably. It's the perfect blend of stretchy yet fitted (ideal for dancing). I had reached out to the company earlier after my order about a problem (turned out to be an accident on my end) and received a response from Joan within 24 hours who was incredibly helpful. Couldn't be happier!

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Super helpful and quick response when I…
Super helpful and quick response when I emailed about my issue, Joan was quick to resolve my issue and I’m very appreciative of it since most companies take days to respond

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Love this place
I made an order but unfortunately it was over sold. Silly technology! No worries though Joan got me some even better stuff and I couldn’t be more grateful! Love u guys PLUR

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Love this company
Love this company. Their customer service is great and very fast at replying. Joan went above and beyond in a timely manner to help me with my lost package and get everything shipped out again to me so I would have it in time for EDC.

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Absolutely AMAZING company all around!!!
This is my 1st time ordering from iHeartRaves & most definitely won’t be my last. I am very impressed with their products & customer service!!! Remi is amazing!!! I had ordered 2 of the same product by mistake which were final sale & she was going to take one back anyways. I ended up keeping both because I liked them so much. I was attacked, robbed & practically left for dead last month & I am post concussion. So Remi made me feel really good in such a hard time in my life!!! Thank you so much!!!!

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Great Customer Service
The company always ships fast and returns are a breeze. Their customer support is great, I recently had an issue with misplacing some gift cards I had for returns, and Ardie helped me get new credits issued within 5 minutes.

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Great store
Great store, great customer service!! Joan made sure my order was correct and they even worked with me to get another item when one was out of stock!! Thanks Joan!! I appreciate you!! Thanks I❤️raves!!
Jade

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Joan is amazing
Joan is amazing, helped me find my order same day I submitted an issue!

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great customer servicc
Joan was a great customer service representative letting me know my address was not showing clear and had everything sorted out very quickly.

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The customer service was above and…
The customer service was above and beyond my expectations. They replied to me immediately and fixed my issue. Ardie was the person who took care of me. Thank you!

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Wrong address correction
They quickly changed a wrong address for me within the next business day.

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Great customer service
Great customer service! Offered everything I wanted!

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Good vibes, cute fit
I had an issue with a discount code I was issued not working, so I reached out to the customer service team and Remie was super helpful! She got everything sorted for me, and did so faster than I expected. The outfit I ordered also arrived in great condition and I am so excited to wear it to the Get Freaky!l festival!

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Kind, Fast, Customer Service!
Iheartraves customer support team took care of me so quickly and efficiently! I called in because I ordered a few different items and forgot to input a discount code! They emailed me back shortly after I left a voicemail and manually applied my coupon to my order! I can’t wait to receive my items and dance under the stars with all my goodies!

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Understanding and helpful
My dog passed away on Friday and I haven’t been working the last few weeks because she was sick and now I’m taking time off to morn her. I reached out to customer service for help on my order and they were extremely understanding and helpful and I appreciate it more than I can express.

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Great Customer Service
Joan was great with assisting me with my order. I was super nervous I wouldn’t get the assistance I needed but Joan was super super helpful!!

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I had doubts at first but now I am a loyal customer lol
I can't explain how amazing my experiences with iHeartRaves have been, especially because I read some things about clothing quality and customer service issues on Reddit. I'll touch on both points in case you are having any doubts yourself.
Context: It's the summer and my sister and I have a festival we are going to on August 2-4 (2024) and each day has a theme (dark, retro, neon). We needed cool fits and liked the deals on iHeartRaves. We placed an order 1 week before on July 25th and paid the expedited fee to have it sent in 2-3 business days. By Tuesday we noticed the order was sent but not moving quickly and were starting to get worried (we're leaving in two days). I received a call from Remie and she explained there was an issue and it was accidentally sent standard and they couldn’t stop or speed up the package. I explained the situation and dates of the festival and Remie sent out a second order entirely free with expedited shipping and told me if it didn’t get there by the festival I could return both and get a full refund. It got here literally the next day right in time for the festival and I returned the one that was sent standard after the festival with no problems.
The fits were amazing quality, and the shirts are a lighter material but not see-through (unless you want it to be) which is perfect when it’s getting hot in the sun. The black pants and vest I got were thicker and well-made. It’s also funny because you can see so many people wearing the same stuff off Amazon but you stand out with these fits. Oh also, you can match with whoever you are going with (similar prints for both guys and girls that are different but enough to tell you coordinated a look).
Long story short, I’ve had an amazing experience with people complimenting us on our looks and also dealing with the customer service here. Remie handles a lot of the calls coming in and she is absolutely amazing and has customer service down to a T. I don’t normally write such a big review but this experience could’ve gone so poorly and it didn’t, making our festival all the more enjoyable. Thanks again Remie and iHeartRaves - Brandon. Oh, and they gave us a $25 gift card for next time - I will definitely be shopping here again next year and I recommend you try it too :D
Happy First Time Customer
First time ever shopping here and my experience was great. Got exactly what I was looking for and am a very happy customer because of it. Thank You so much.

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Outfit very comfortable and gorgeous
Outfit very comfortable and gorgeous. Got so many compliments the day I wore it. Love it so much and can't wait to order more outfits because of the quality

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Absolute scam
Absolute scam. Ordered in June. I never received my package but according to them it wad delivered, so they said they sent out another. Once again, they say it was delivered and it wasn't. The website they sent me to "track the package" is a well known scam site to just say it was delivered. Don't waste your time or money. If you give it a chance use PayPal so you can request refunds.

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Dette er Trustpilot
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