iHeartRaves Anmeldelser 

263
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ardie was amazing at getting me a quick solution! Most company's would've told me I couldn't replace my item or get store credit due to the product being broken. iheartraves has amazing things and an... Se mere

Bedømt til 5 ud af 5 stjerner

I was placing an overnight order, and at checkout I was asked if I'd like to add related items. I chose a couple, but it was unclear whether they'd be included in my same overnight shipment. I chatted... Se mere

Bedømt til 5 ud af 5 stjerner

Ardie was very helpful and resolved my issue as quick as possible. I have been very concerned and worried about my order, so now I am totally relieved. Ardie's customer service was a 10/10 and if I ha... Se mere

Bedømt til 5 ud af 5 stjerner

Something I ordered was out of stock, but Ardie caught it right away and reached out with alternative options. After a couple of questions, Ardie noticed the item had been restocked and created a ne... Se mere

Virksomhedsoplysninger

  1. Shopping og mode

Skrevet af virksomheden

Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

263 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(263)

89 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great clothing and customer service

I am thrilled with my order, the quality is really good and it fits so comfortably. It's the perfect blend of stretchy yet fitted (ideal for dancing). I had reached out to the company earlier after my order about a problem (turned out to be an accident on my end) and received a response from Joan within 24 hours who was incredibly helpful. Couldn't be happier!

18. oktober 2024
Uopfordret anmeldelse
iHeartRaves-logo

Besvarelse fra iHeartRaves

Thank you so much for your feedback! We’re glad to hear that you’re happy with your order. It’s great to know that Joan was able to assist you promptly, even with the mix-up. Your satisfaction means the world to us! If you need anything else, just let us know. Happy dancing!

Bedømt til 5 ud af 5 stjerner

Super helpful and quick response when I…

Super helpful and quick response when I emailed about my issue, Joan was quick to resolve my issue and I’m very appreciative of it since most companies take days to respond

18. oktober 2024
Uopfordret anmeldelse
iHeartRaves-logo

Besvarelse fra iHeartRaves

Thank you for your kind words! We’re glad to hear that Joan was able to resolve your issue quickly. We strive to provide prompt support, and it’s great to know we met your expectations. If you need anything else, feel free to reach out!

Bedømt til 5 ud af 5 stjerner

Love this place

I made an order but unfortunately it was over sold. Silly technology! No worries though Joan got me some even better stuff and I couldn’t be more grateful! Love u guys PLUR

17. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you so much for your understanding! We’re sorry about the oversight with your order, but we’re thrilled to hear that Joan was able to help you find even better options. Your support means a lot to us! If you need anything else, don’t hesitate to reach out. 🌈❤️

Bedømt til 5 ud af 5 stjerner

Love this company

Love this company. Their customer service is great and very fast at replying. Joan went above and beyond in a timely manner to help me with my lost package and get everything shipped out again to me so I would have it in time for EDC.

16. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for your feedback! We’re thrilled to hear that our customer service met your expectations. Joan is fantastic, and we’re glad she was able to help you with your lost package in time for EDC. If you need anything else, just let us know—we’re here to help!

Bedømt til 5 ud af 5 stjerner

Absolutely AMAZING company all around!!!

This is my 1st time ordering from iHeartRaves & most definitely won’t be my last. I am very impressed with their products & customer service!!! Remi is amazing!!! I had ordered 2 of the same product by mistake which were final sale & she was going to take one back anyways. I ended up keeping both because I liked them so much. I was attacked, robbed & practically left for dead last month & I am post concussion. So Remi made me feel really good in such a hard time in my life!!! Thank you so much!!!!

9. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for sharing your experience! We’re so glad to hear that you’re impressed with our products and customer service. Remi truly is amazing, and it’s wonderful to know she was able to assist you during such a difficult time. We’re grateful to have you as a customer. If you ever need anything, don’t hesitate to reach out. Wishing you all the best!

Bedømt til 5 ud af 5 stjerner

Great Customer Service

The company always ships fast and returns are a breeze. Their customer support is great, I recently had an issue with misplacing some gift cards I had for returns, and Ardie helped me get new credits issued within 5 minutes.

15. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our shipping and returns process. It's great to know that Ardie was able to assist you promptly with your gift card issue. We’re always here to help, so if you need anything else, just let us know!

Bedømt til 5 ud af 5 stjerner

Great store

Great store, great customer service!! Joan made sure my order was correct and they even worked with me to get another item when one was out of stock!! Thanks Joan!! I appreciate you!! Thanks I❤️raves!!

Jade

11. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you so much for your wonderful feedback, Jade! We’re thrilled to hear that Joan was able to help you with your order and find a solution for the out-of-stock item. We’ll definitely pass along your appreciation to her. We’re glad you had a great experience at iHeartRaves, and we can’t wait to see you again!

Bedømt til 5 ud af 5 stjerner

Joan is amazing

Joan is amazing, helped me find my order same day I submitted an issue!

11. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for your feedback! Glad to know your order issue got resolved immediately! If you need anything else, feel free to reach out!

Bedømt til 5 ud af 5 stjerner

great customer servicc

Joan was a great customer service representative letting me know my address was not showing clear and had everything sorted out very quickly.

11. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you so much for your kind words! We’re thrilled to hear that Joan provided you with such excellent service. We’ll make sure to share your feedback with her. If you need anything else, feel free to reach out!

Bedømt til 5 ud af 5 stjerner

The customer service was above and…

The customer service was above and beyond my expectations. They replied to me immediately and fixed my issue. Ardie was the person who took care of me. Thank you!

10. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for your fantastic feedback! We're so glad to hear that Ardie went above and beyond to assist you and resolve your issue quickly. We truly appreciate you taking the time to share your experience, and we’ll make sure to pass your thanks along to Ardie. If you need anything else, don’t hesitate to reach out!

Bedømt til 5 ud af 5 stjerner

Wrong address correction

They quickly changed a wrong address for me within the next business day.

8. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for your feedback! We’re glad to hear that we were able to quickly update your address for you. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service! Offered everything I wanted!

10. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you so much for your feedback! If there’s anything else you need, just let us know. We’re here to help!

Bedømt til 5 ud af 5 stjerner

Good vibes, cute fit

I had an issue with a discount code I was issued not working, so I reached out to the customer service team and Remie was super helpful! She got everything sorted for me, and did so faster than I expected. The outfit I ordered also arrived in great condition and I am so excited to wear it to the Get Freaky!l festival!

2. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for sharing your experience! We're so glad to hear that Remie was able to help resolve your discount code issue quickly. It’s great to know your outfit arrived in perfect condition too! We hope you'll have an amazing time at the festival! If you need anything else, don’t hesitate to reach out.

Bedømt til 5 ud af 5 stjerner

Kind, Fast, Customer Service!

Iheartraves customer support team took care of me so quickly and efficiently! I called in because I ordered a few different items and forgot to input a discount code! They emailed me back shortly after I left a voicemail and manually applied my coupon to my order! I can’t wait to receive my items and dance under the stars with all my goodies!

8. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you so much for your wonderful feedback! We're thrilled to hear that our customer support team was able to assist you. We hope you'll have an amazing time! If you need anything else, feel free to reach out. Enjoy! ✨

Bedømt til 5 ud af 5 stjerner

Understanding and helpful

My dog passed away on Friday and I haven’t been working the last few weeks because she was sick and now I’m taking time off to morn her. I reached out to customer service for help on my order and they were extremely understanding and helpful and I appreciate it more than I can express.

7. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

I'm so sorry to hear about your dog. Losing a pet is really hard, and it's completely understandable that you need time to mourn. I'm glad our customer service team could help you during this tough time. If you need anything else, please reach out.

Bedømt til 5 ud af 5 stjerner

Great Customer Service

Joan was great with assisting me with my order. I was super nervous I wouldn’t get the assistance I needed but Joan was super super helpful!!

27. september 2024
Uopfordret anmeldelse
iHeartRaves-logo

Besvarelse fra iHeartRaves

Thank you for your feedback! We’re so glad to hear that you got the assistance you needed. If you have any more questions or need further help, don’t hesitate to reach out. We’re here for you!

Bedømt til 5 ud af 5 stjerner

I had doubts at first but now I am a loyal customer lol

I can't explain how amazing my experiences with iHeartRaves have been, especially because I read some things about clothing quality and customer service issues on Reddit. I'll touch on both points in case you are having any doubts yourself. 

Context: It's the summer and my sister and I have a festival we are going to on August 2-4 (2024) and each day has a theme (dark, retro, neon). We needed cool fits and liked the deals on iHeartRaves. We placed an order 1 week before on July 25th and paid the expedited fee to have it sent in 2-3 business days. By Tuesday we noticed the order was sent but not moving quickly and were starting to get worried (we're leaving in two days). I received a call from Remie and she explained there was an issue and it was accidentally sent standard and they couldn’t stop or speed up the package. I explained the situation and dates of the festival and Remie sent out a second order entirely free with expedited shipping and told me if it didn’t get there by the festival I could return both and get a full refund. It got here literally the next day right in time for the festival and I returned the one that was sent standard after the festival with no problems. 

The fits were amazing quality, and the shirts are a lighter material but not see-through (unless you want it to be) which is perfect when it’s getting hot in the sun. The black pants and vest I got were thicker and well-made. It’s also funny because you can see so many people wearing the same stuff off Amazon but you stand out with these fits. Oh also, you can match with whoever you are going with (similar prints for both guys and girls that are different but enough to tell you coordinated a look). 

Long story short, I’ve had an amazing experience with people complimenting us on our looks and also dealing with the customer service here. Remie handles a lot of the calls coming in and she is absolutely amazing and has customer service down to a T. I don’t normally write such a big review but this experience could’ve gone so poorly and it didn’t, making our festival all the more enjoyable. Thanks again Remie and iHeartRaves -  Brandon. Oh, and they gave us a $25 gift card for next time - I will definitely be shopping here again next year and I recommend you try it too :D 

2. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happy First Time Customer

First time ever shopping here and my experience was great. Got exactly what I was looking for and am a very happy customer because of it. Thank You so much.

4. september 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you so much for your feedback! We’re thrilled to hear that you had a great experience and found exactly what you were looking for. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future!

Bedømt til 5 ud af 5 stjerner

Outfit very comfortable and gorgeous

Outfit very comfortable and gorgeous. Got so many compliments the day I wore it. Love it so much and can't wait to order more outfits because of the quality

29. august 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

Thank you for your feedback! It’s great to hear that you loved the outfit and received so many compliments. We appreciate your support and can’t wait to help you discover even more styles. Happy shopping, and we look forward to seeing you again soon!

Bedømt til 1 ud af 5 stjerner

Absolute scam

Absolute scam. Ordered in June. I never received my package but according to them it wad delivered, so they said they sent out another. Once again, they say it was delivered and it wasn't. The website they sent me to "track the package" is a well known scam site to just say it was delivered. Don't waste your time or money. If you give it a chance use PayPal so you can request refunds.

2. september 2024
Uopfordret anmeldelse
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Besvarelse fra iHeartRaves

I’m sorry to hear about your experience. We appreciate your feedback and will look into this issue. Please reach out to our customer service team at support@iheartraves.com so we can assist you further and make this right.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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