Ardie was amazing at getting me a quick solution! Most company's would've told me I couldn't replace my item or get store credit due to the product being broken. iheartraves has amazing things and an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was placing an overnight order, and at checkout I was asked if I'd like to add related items. I chose a couple, but it was unclear whether they'd be included in my same overnight shipment. I chatted... Se mere
Ardie was very helpful and resolved my issue as quick as possible. I have been very concerned and worried about my order, so now I am totally relieved. Ardie's customer service was a 10/10 and if I ha... Se mere
Something I ordered was out of stock, but Ardie caught it right away and reached out with alternative options. After a couple of questions, Ardie noticed the item had been restocked and created a ne... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Kontaktoplysninger
240 S. Loara Street, 92802, Anaheim, USA
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
4,6
Fremragende
263 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It’s absolutely worth it
Great quality, quick and helpful support (Thank you Joan ☺️) and a shop to come back to.
26. november 2024
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Besvarelse fra iHeartRaves
Thank you for your kind words! We’re so glad you love the quality of our products and that Joan was able to assist you quickly and helpfully. We look forward to serving you again!
Great sales and the best customer…
Great sales and the best customer service! I recently placed an order and accidentally ordered the wrong size of one of the items. Ardie was very friendly and helpful in resolving the issue for me. I was worried that I would have to pay for my mistake, but Ardie explained several options and made sure that I was well taken care of.
3. december 2024
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Besvarelse fra iHeartRaves
Thank you for your feedback! We’re thrilled to hear you enjoyed our sales and had such a positive experience with Ardie. Mistakes happen, and we’re glad Ardie was able to provide helpful options and resolve the issue for you. Your support means a lot to us!
Fast and easy resolution
Fast and easy resolution. The rep I worked was helpful and responsive and was able to resolve my issue within a few minutes. Thank you!
2. december 2024
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Besvarelse fra iHeartRaves
Thank you for sharing your experience! We’re so glad to hear that your issue was resolved quickly and efficiently. Our team is always here to help, and we appreciate your kind words!
Remie was very helpful with different…
Remie was very helpful with different solutions on how to retrieve my package that was sent to the wrong address
19. november 2024
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Besvarelse fra iHeartRaves
Thank you for sharing your experience! We’re so glad Remie could provide helpful solutions to resolve the issue with your package being sent to the wrong address. Your satisfaction is our priority, and we’re happy to hear Remie was able to assist you effectively!
Cute clothes + great customer service
The article of clothing itself was good quality and true to size. I paid extra for expedited shipping and it didn’t get to me on time. Their customer service was easy to access and they refunded me directly for the shipping. Good customer service goes a long way!!
19. november 2024
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Besvarelse fra iHeartRaves
Thank you for sharing your experience! We’re glad to hear you were happy with the quality and fit of your clothing. We’re so sorry the expedited shipping didn’t meet expectations. Your understanding and feedback mean a lot to us—great customer service has always been our goal!
Thank you!
Remie helped me with a missing package and I’m super grateful! Iheartraves has the best customer service! Y’all are the best!
13. november 2024
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Besvarelse fra iHeartRaves
Thank you, Rachel, for your kind words! We’re so glad Remie was able to assist you with your missing package. Your gratitude means the world to us, and we’re thrilled to hear you had such a positive experience
Amazing service from Joan at iheartraves!
Joan at iheartraves has been fantastic to chat with. My postal address can sometimes not show up correctly, so Joan reached out to confirm my address and was so nice and understanding whilst I explained the issue and confirmed it. Her responses were so quick which made me feel confident that my order was being looked after well.
I will happily buy from and recommend iheartraves to anyone thanks to her amazing customer service!
13. november 2024
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Besvarelse fra iHeartRaves
Thank you so much for sharing your experience! Thanks for being a part of the iHeartRaves family!
Outfit is amazing
Outfit is amazing, super comfortable. Got too hot and ended up tying the arms behind me, worked great and still looked cute. Super happy customer here
13. november 2024
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Besvarelse fra iHeartRaves
Thank you for sharing your experience! It’s great to know that even when things heated up, you made it work and kept it looking cute! We're so happy to have you as a satisfied customer!
Lieferung hat super lange gedauert
Lieferung hat super lange gedauert. Zollgebühren kamen zusätzlich drauf. Rücksendung von Artikeln entweder nicht möglich oder nur eine Gutschrift. Sachen passen hinten und vorne nicht. Kann mir nicht vorstellen dass das irgendjemanden passen soll.
6. november 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Vielen Dank für Ihr Feedback. Ich habe Ihnen eine E-Mail gesendet, damit wir das Problem für Sie lösen können. Darüber hinaus können Sie uns unter support@iheartraves.com erreichen. Entschuldigen Sie die Unannehmlichkeiten.
Besvarelse fra iHeartRaves
Thank you so much for your feedback! We're thrilled to hear that you loved the quality and that it made your Halloween even better. We hope it added to the fun of your celebration!
Ardie made my experience flawless!
Ardie made my experience flawless and quick! I had a general question and was met with a wonderful experience above and beyond what I expected. Fantastic job!
5. november 2024
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Besvarelse fra iHeartRaves
Thank you for sharing your experience! We're delighted to hear that Ardie went above and beyond to make your interaction seamless and enjoyable. Our team strives to exceed expectations, and it’s fantastic to know Ardie delivered a wonderful experience for you. We’ll pass along the kudos!
Cute, comfortable, customer service
Outfit is gorgeous and extremely comfortable! There was one small charm on my top that arrived broken, so I contacted customer support and Ardie was quick to resolve my issue! Very satisfied with the product and service I've received!
5. november 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thank you for the kind words! We’re thrilled that you love the outfit and so glad to hear Ardie was quick to help with the broken charm. Our team is here to make sure you’re fully satisfied, and it means the world to know we can make things right for you.
Ardie completely handled my concerns…
Ardie completely handled my concerns and left me satisfied!!!
4. november 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thanks for sharing your feedback! We’re so glad to hear Ardie was able to fully address your concerns and leave you feeling satisfied. Our team works hard to ensure every experience is a positive one, and we’re thrilled Ardie could make that happen for you!
The material and the cut of the shorts…
The material and the cut of the shorts are amazing. They stretch so it fits no matter what size i am from one day to another.. It’s soft so i feel like i am in pijamas giving me the freedom to dance without feeling restricted!
4. november 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thank you for the feedback! We're so glad to hear you’re loving the comfort and fit of the shorts. If you have any concerns, feel free to reach out to us! We'll be happy to help!
My item came super quick and it was my…
My item came super quick and it was my first time ordering so I was nervous about the size. I ordered a small, I almost got a medium because I was right on the cusp almost on my sizes but the size recommendation said small so I went with it. And it fits perfect. Would 10/10 order again.
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thank you so much for sharing your experience with us! We’re thrilled to hear that your first order arrived quickly and that the size recommendation worked out perfectly for you. It's awesome knowing you found the fit just right. We look forward to your next order—10/10, we’ll be here for it!
iHeartRaves is really awesome
iHeartRaves is really awesome! I am very happy with them. They are adorable and resalable. Highly recommended!
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thanks so much for the love! We're thrilled to hear you're happy with your iHeartRaves items. Knowing you find them both adorable and resalable is awesome. We put a lot of effort into creating pieces that are fun, stylish, and versatile. We hope they keep bringing joy and good vibes to your festival looks. Thanks for recommending us!
5 stars customer service!!!
Recently I had a problem with my shipping address and Joan went above and beyond to help me! Also, it’s worth highlighting that she answered all my emails faster than expected! I’m very grateful and satisfied with the service I received.
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thank you for sharing your experience! We're so glad to hear that Joan went above and beyond to assist you with your shipping address issue. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. If you need any further assistance, we're always here to help!
I ordered a package with a few outfits…
I ordered a package with a few outfits and got an email that my items were shipped right away, unfortunately one of my items was oversold and wasn’t able to ship. Iheartraves immediately contacted me about the issue and offered several options for me to resolve it and they had it in another size and within minutes they contacted me that they added it to my order. I was so impressed with how quick they were I’m very excited to receive my things!
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thank you for your feedback! We’re thrilled to hear that your concern was resolved. It’s always our goal to ensure a smooth experience for our customers, and we’re so glad you’re excited about your outfits. If you have any further questions or need assistance, don’t hesitate to reach out. Happy shopping!
Thanks Joan!
I recently had an experience with a package missing. It was marked delivered by the carrier, but I hadn’t received it. I reached out to customer survive and not only did someone reply promptly, but I ended up speaking with Joan who helped with the issue. The whole process was quick and painless and I’m satisfied with the service provided! ☺️
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thank you for sharing your experience! Your satisfaction is our priority, and we appreciate your kind words about our customer service. If you ever need assistance in the future, don’t hesitate to reach out! ☺️
Support team rocks!
My package was taking a little while longer to be delivered than I expected, so I reached out to the support team to see what could be done. Thankfully Joan got back to me in a timeful manner and I received my item not too long after initially reaching out! Thank you Iheartraves 🫶
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra iHeartRaves
Thank you so much for sharing your experience! We're thrilled to hear that Joan was able to assist you promptly and that your package arrived soon after. Your satisfaction means a lot to us; we're always here to help. If you need anything else, don’t hesitate to reach out. Enjoy your item!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.