iHeartRaves Anmeldelser 

Ardie was extremely helpful when I reached out to the support team about my order. I love iheartraves and will continue to shop with them.

Placed a order. Waited almost 2 month for it, and it was delivered at a wrong adress. Wrote Them, and they were sorry and sent a new packge. Meanwhile i orderd somerhing Else, this order was also delivered wrong and the offerd to send a new package. I have never seen any of the orders. They offered a refund for 70%. I denied and I Got 100% compensation, only I DID’NT GET THE MONEY EITHER!!! This is a complete scam company!!! I’m so dissapointed

Answer 8/10/2025.
I’ve emailed You a lot of times back and foreward. So That’s not true.
Two orders Down below:
250727162802779
250805050431959

No money and no order!

Great customer service!!!! Joan was able to help me out with my order quickly and smoothly!!

Emma helped me with my order. The process was quick and easy. I received an item that didn’t fit properly and I was able to get it refunded for store credit. The issue was resolved quicker than I ever expected it to be when shopping online.

The representative, Joan, was very helpful in cancelling my order when I ordered the wrong size and issuing the refund. Excellent customer service!

Had some issues with an item and they were super helpful and quick getting back to me. Emma was able to fix my issue super fast and get everything situated

Fixed my mistake immediately when I used the wrong address :)

Ardie was very helpful with my return process, I will be ordering again due to the excellent customer service

Extremely patient in dealing with a shipment issue. The team was more than happy to help fix a mistake that wasn’t made by them. My package was lost in transmit and they worked with me to get it fixed. Super grateful for that

Emma really helpful. She’s helped me within 5 minutes. And she solve all my issues. Thanks a lot Emma.

Amazing, fast and efficient. I recently dealt with another rave clothing line and had the worst customer service experience, and to have my order with Iheartraves and Ardie arrive so quickly, eased my woes. I would highly recommend to anyone.

Føler at iHeartRares virkelig forstår festivalkulturen. Klesplaggene er ikke bare kjekke, de er laget for å bevege seg og ha det gøy i. Leverte raskt til Norge og passet perfekt. Ble helt selvsikker på dansegulvet!

iHeartRaves gjør festivalopplevelsen komplett! Antrekkene gir virkelig frihet til å uttrykke seg, og jeg fikk masse komplimenter på dansegulvet. Det er supert at de har noe for alle stiler, fra boho til edgy. En av mine favorittnettbutikker for festivalmote!

Jeg bestilte antrekk fra iHeartRaves til sommerens festival, og jeg elsker det! Klærne er fargerike, behagelige og passer perfekt til festivalstemningen. Følte meg trygg på at jeg fikk kvalitet og stil, og leveransen til Norge gikk raskt og enkelt.

Great Customer Service. They were able to assist me with my package issue. :)

Alltid så mange komplimenter på antrekkene mine! Kvaliteten er overraskende god for prisen, og tøyet tåler å danse i timevis. Elsker at de har alt fra trippy til boho, så jeg alltid finner noe som matcher stemningen. Den perfekte nettsiden for å uttrykke seg selv.

Bought the whole outfit for a festival, but honestly, I was disappointed—it looked grey the whole time and didn’t glow, even under lasers. It only glows if you shine your phone’s torch directly on it. Don’t think I’ll be buying reflective outfits again.

Do not buy from here. Absolutely scamming people out of money. Clothes poorly made, purchased something then paid out of my own money to return it and it’s randomly been returned back to my address, let me guess so I have to pay MORE money to return it? Literally made out of shitty wire. Try to give you store credit only which is an absolute joke for international customers. Awaiting response from my formal complaint.

My experience with iHeartRaves has been overall very good. I purchased 2 orders from the sale but didn't realise they were coming from the US. (I should have done my research, but it was a hit of a whim purchase). When they arrived, the clothes were very nice and as described but some were very small for me and others were too large. When I looked at their returns page I panicked as it said store credit only, of which I would not be ordering from them again due to the country of origin. Because of this, I emailed them directly and explained my situation. A lovely person, Ardie, responded quickly and was very helpful and understanding. They explained that if I could return the items, they would be happy in giving me a refund, despite some of these items being sale pieces. It cost me around £25 to return the goods and then took around 2 weeks to receive my refund.

I did start to worry when a week had passed after I was told it would take 3-5 working days to hear back from the refund team but I messaged Ardie again and they were very reassuring and chased it up for me. I'm not gonna lie, I did start to wonder if I would ever see my money again but a week after that, my refund came through. The timing of the refund is the only reason it's 4 stars and not 5, but Ardie was amazing throughout my whole experience and situation and I am most grateful for that.