Ardie was amazing at getting me a quick solution! Most company's would've told me I couldn't replace my item or get store credit due to the product being broken. iheartraves has amazing things and an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was placing an overnight order, and at checkout I was asked if I'd like to add related items. I chose a couple, but it was unclear whether they'd be included in my same overnight shipment. I chatted... Se mere
Ardie was very helpful and resolved my issue as quick as possible. I have been very concerned and worried about my order, so now I am totally relieved. Ardie's customer service was a 10/10 and if I ha... Se mere
Something I ordered was out of stock, but Ardie caught it right away and reached out with alternative options. After a couple of questions, Ardie noticed the item had been restocked and created a ne... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Kontaktoplysninger
240 S. Loara Street, 92802, Anaheim, USA
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderful help
Joan helped me out tremendously! During the beginning of the Black Friday sale a piece that I ordered got over sold and Joan helped get me something as a replacement. This was a huge deal as this was my first order for a matching rave outfit with my husband!
I already put in a second order because I loved my outfits so much!
Thank you!
Joan did an awesome job !
Joan was a great communicator and she made my transaction smooth.
I just do hope I get my refund. Thank you for your great job and for keeping me updated.
Emma was very nice and helpful and…
Emma was very nice and helpful and responded almost immediately! This was the best customer service I have ever received from anyone
Had a defective fan and they were able…
Had a defective fan and they were able to replace it for free! Really appreciate it and will be buying from here again!
Very Kind and Helpful Service Once Again!
Remie was very helpful in re-issuing a gift card that had a broken link. I appreciated their rapid response to my concern.
Remi was very responsive
Remi was very responsive, kind and helpful. Getting the customer support I needed with my order was quick and seamless :)
Customer service solved my problem
I was having issues with a discount code not working for my order, and so I emailed customer service and Remie helped me to get a new code by the next day! I'm a returning customer of iHeartRaves and look forward to continue ordering from them in the future. Thank you!
As a shopper of many things
As a shopper of many things when something is out of stock I don't know until I get my package or look at the receipt. I got an email from Joan saying my requested Item was over sold and gave the biggest apologies. My Joanie Joan then gave me … OPTIONS! Credit, refund, another item. I know it's silly but being reached out to and finding another item (with Joan's help) was really refreshing and I'm already back filling up my cart. Do I rave? Maybe. Do I love reflective cute stuff because I'm starting my running journey? Also a maybe. I do love this store and they have a new customer for life. Also, kudos on the size range! Yassssss.
I love the clothes that I buy from here…
I love the clothes that I buy from here and the freebies are awesome! I get so many compliments!
Great company
Super fast responce time with a question via email. Placed my order an hour ago and already was updated that my items are.out for shipping. Awesome company and i will always recommend this company to my all that ask about my clothing. Great service, great products, customer for life.
Return Inquiry
I had an inquiry regarding the return process and Remie was very prompt their responses. They were very helpful and my issues were resolved. I am very appreciative of the support I was provided :)
Resolution of lost package
Emma was very friendly and kind and was quick to resolve my issue of a lost package. This is excellent customer service and I am very satisfied with the resolution that they presented to me.i will definitely be shopping here again. Thank you.
She was very helpful with getting info…
She was very helpful with getting info for my order!
Great Customer Service
Mistakenly sent my order to the wrong place. The support person was quickly to respond which I really appreciated! Joan made the process so seamless and it was very helpful.
Gift card help!
Very helpful getting my gift cards re sent to me, as my first link was broken. Remie was very quick in getting the correct information sent! Thank you!
I was excited to have a gift card and…
I was excited to have a gift card and decided to treat myself to some things for a few upcoming festivals. I placed my order and then had a customer service issue. Remie was fantastic and gave outstanding customer service to me after I shared some feedback about my experience. I plan on purchasing all of my festival wear and accessories with iheartraves and will encourage all of my friends to do the same!
I love iheartraves!
I love iheartraves. I love the variety of products and the collabs they frequently put out. I also have been very impressed by the quality of a lot of the items.
Additionally, anytime I’ve needed support they have been quick to respond and give me a resolution.
Quick and helpful service
Emma replied so quickly, and explained the situation with Klarna in a way that helped me understand what steps to take next.
Thank you Remie for the quick response…
Thank you Remie for the quick response and for helping me out to resolve my issue. 5 ⭐️ to Remie :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








