Ardie was amazing at getting me a quick solution! Most company's would've told me I couldn't replace my item or get store credit due to the product being broken. iheartraves has amazing things and an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was placing an overnight order, and at checkout I was asked if I'd like to add related items. I chose a couple, but it was unclear whether they'd be included in my same overnight shipment. I chatted... Se mere
Ardie was very helpful and resolved my issue as quick as possible. I have been very concerned and worried about my order, so now I am totally relieved. Ardie's customer service was a 10/10 and if I ha... Se mere
Something I ordered was out of stock, but Ardie caught it right away and reached out with alternative options. After a couple of questions, Ardie noticed the item had been restocked and created a ne... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Kontaktoplysninger
240 S. Loara Street, 92802, Anaheim, USA
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely love shopping here
Absolutely love shopping here. So reliable and outfits are great quality always look just like the picture!
I had an order that never came
I had an order that never came, never received any tracking number whatsoever
Great Customer Service
Emma from customer service responded to me very quickly to escalate a pending gift card. They are wonderful and easy to work with and I'd shop with their store again!
Product quality does not match price
Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.
This company needs to go out of…
This company needs to go out of business. I’m pretty sure what they’re doing is illegal. I might report them to the police. I spent $200, returned everything because I didn’t like it and somehow I got $40 back.
Perfekte festivalantrekk og god kvalitet
Jeg er veldig fornøyd med klærne fra iHeartRaves. Utvalget er utrolig kreativt og gjør det lett å finne noe unikt til festival. Plaggene satt godt og føltes komfortable hele dagen og natten.
I bought a dress for EDC in a large
I bought an outfit for EDC in a large. It came in looking like a small. When I choose to do a refund, they said store credit only and only give me 50%. That’s BS for a $200 outfit. I can make my own outfit thanks to Amazon.
They were super helpful
I love iHR!
Remie was amazing in assisting me with my lost package. This company does so much for its customers and I'm truly grateful to be able to have my purchase reinstated.
Remi the AI chat box was very helpful
Remi the AI chat box was very helpful, I was missing two of my items in my package I sent a email and the issue was resolved in less than a hour with my missing items being sent! I am very pleased with how easy and fast it was
The team
The team, reached out fast. Answered my questions and were extremely friendly and helpful.
Wowsers!!!Great support!
I was extremely impressed with the customer service that I received from IHeartraves. It was very thorough and kind. They remedied my dilemma right away going above and beyond.Reami was wonderful in completing the service that was needed.
I love iHeartRaves
I love iHeartRaves! Amazing clothing and support. Ardie helped me with a return, Ardie was so so kind and made the process so quick and easy!
I had the best customer service…
I had the best customer service experience.
I got sent someone else's package but…
I got sent someone else's package but Remie was amazing in helping me out by offering overnight shipping
Remie was super helpful and quick to…
Remie was super helpful and quick to respond! She was able to turn my rather disappointing situation into a positive experience and I am very grateful 🥰
Surprising Quality Customer Service
I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when I hadn't responded yet. Once I responded, they replied within a few hours and addressed my choice of solution right away. I was very satisfied with the items I received, especially the accessories bundle! And I'm very satisfied with this customer service. Will definitely shop here again!
Products and Customer Service 10/10
I love the Flashbang Matrix Reflective Hooded Bodysuit! It fits very snug and shapes my body more than I expected. I also bought the Night Vision Reflective Cutout Jumpsuit and the Time 2 Get Lit Reflective Cargo Joggers but I accidentally bought a size too big and had to return them for store credit. Luckily the return process was smooth, I just needed to wait for my credit. I initially received the credit for one item and couldn't find the credit for the other. When I inquired about the status of my credit via email, Ardie was very helpful and quick to reply, and resent the missing credit email to me. Great experience 10/10, and I was able to get a whole new outfit that I am so excited to try next 😁
5 star service
An error was made and they were quick to fix it. I will definitely be buying more outfits.
Everything was perfect
Everything was perfect, Remie helped me a lot with the support and my order, and that's how I was able to get easy service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








